ICLA Assistant - Tehran based (Iran Nationals Only) - Iran

Rights Respected, People Protected

About NRC

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal assistance, and water, sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world’s largest standby rosters NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs

Job Presentation

NRC in the Islamic Republic in Iran

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 6 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counselling and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives amongst INGOs to improve rights of the displaced.

Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran efforts towards an estimated 3,6 million Afghans residing in country and is expanding its programme unit.

About the position: ICLA Assistant for NRC Iran

NRC is now seeking a dedicated ICLA Assistant to achieve quality programming with NRC Iran Information, Counseling and Legal Assistance (ICLA) activities.  The ICLA Assistant will support the ICLA Coordinator to ensure the day-to-day implementation of the ICLA project and will ensure proper filing of the documents and inputs of beneficiaries’ records into NRC programme database.

Our ideal Candidate

Are you NRC’s future ICLA Assistant in Iran? NRC has a fantastic opportunity for a person with team working attitude, able to cope with change, able to have impactful communication and proper handling of resources with a proven record of accomplishment of efficient working experience (at least 2 years) in a humanitarian/refugee context.

Task Description

• Ensure adherence with NRC policies, tools, handbooks and guidelines.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents and input beneficiary records into the NRC programme database.
• Support ICLA team to Identify the most vulnerable households through regular field visits;
• Support ICLA team for regular follow up on status of registered cases;
• Receiving hard copies of beneficiary records from ICLA team;
• Entering these records accurately into the NRC programme database;
• Liaising with ICLA team to clarify any uncertainties or inconsistencies on the paper records;
• Liaising with the database developer to handle any issues with the database that are related to entering, maintaining and reporting on beneficiary records;
• Liaising with the database developer to produce beneficiary reports on the database;

Qualifications

• Educational background (Law degree in the field of international humanitarian or refugee law OR other relevant like Social Science, Social welfare) combined with relevant professional experience.
• Documented results related to the position’s responsibilities.
• Excellent communication and interpersonal skills.
• Experience working with refugees in Iran is an asset.
• Fluency in English and native proficiency in Persian, written and spoken.
• Experience working as a social worker is an asset.
• Experience working with data entry in a previous role.
• Advanced level in all common MS Office applications (Excel and Word).
• Experience working with databases (MS Access, SQL) is a plus.

We Offer

Duty Station: Tehran

Contract duration/until: Until 31 December 2018, with possibility of extension

Salary/Benefits: According to NRC’s salary scale and terms and conditions