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Associate Protection Officer

Pasto (COL)

UN VOOLLUNTEEER DESSCRIPTIONN OF ASSSGNNMEENTT COLR0000654-AssocateProtectonOffcerrc The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.

Ge en neer rall IInffoorrmma at tion n

Couunty ofAsssgnmmentt Colombia

Hoost nsttute UN High Commissioner for Refugees

VolunteerrCategoryy International Specialist

NummberrofVoounneeer 1

Duration 12 months

Expected Starting Date Immediate

Duty Statono Pasto [COL]

Assignmeent Pace Family Duty Station

Assignmeent Pace Reemark

Livng Conndtions

Pasto, officially San Juan de Pasto, is the capital of the department of Nariño, located in southwestern Colombia. It has an urban population of about 500,000 inhabitants. Weather varies along the year, due to factors such as latitude, altitude and winds. The average temperature is between 17°C and 9.5 °C. The city is located in the "Atriz Valley", in the Andes mountain range, at the foot of the Galeras volcano, at an altitude of 2,527 m (8,290 feet) above sea level. It borders with Republic of Ecuador to the south, and with Cauca department to the north; to the east with Putumayo department, and to the west with Pacific Ocean.

Pasto is the city with the largest institutional presence in the department. It is the operations center for administrative and political decisions.

31 Jul 2018 Page 1 of 9Health information: It is recommendable to have yellow fever vaccination, and verify if the itinerary in- cludes endemic areas of malaria. It is advisable to take necessary prophylaxis and apply precaution

measures to prevent mosquito bites. For travelers to the Pacific Coast it is recommendable to follow

adequate hygienic measures in order to avoid diseases such as typhoid fever, hepatitis, and diarrhea. It is

recommendable to drink only bottled water and avoid ice and not to buy food from local vendors. The

majority of the institutions that make up the health network of Nariño department are located in Pasto.

These comprise six hospitals and four clinics up to secondary and tertiary health care. For pri-mary health

care there are seven health centers and two health stations. According to Pasto Sanitation Company, in

the urban area, 93% of the population has access to water and sanitation. In the rural area, only 74% of the

population has access to water and 33% has access to plumbed sanitation.

Education access: There are nine universities and several schools with students from Pasto and from other

cities in Nariño with a good infrastructure offering a variety of courses and degrees.

Security and Safety: Both the National Police and the Army have a presence in Pasto. Common crime,

robberies, extortion and assaults from armed delinquency in the streets affect the overall security of the

city. Demonstrations and strikes are regular. The most important natural hazard in Pasto is the Galeras

Volcano. This volcano is active with seismic movements caused by volcanic activity, at least over the past

seventeen years. At the moment, the Galeras Volcano is at a Yellow Level which means “Changes in the

Behavior of Volcanic Activity”. In accordance with the new Security Level System, the level of threat in the

city of Pasto is categorized as (3-MODERATE)

Land & air transportation: For national intercity land transport there is a terminal used by the principal

transport companies which are used by approximately two million passengers a year. Antonio Nariño

Airport is located 35 km from the city, in the nearby town of Chachagüí. The airport provides direct

domestic air connections to Cali and Bogota only, operated by Colombian airlines Avianca and Satena.

Other basic services: The transport system is basic with one bus route and taxis for public service. Pasto

has electricity, cable / satellite, internet services, radio broadcasting, full access to all national TV sta-tions,

mobile and fixed telephones.

As sssiignnm me ennt t De et taiils

AssignmeentTitele Associate Protection Officer

OrgannzatonallContext& ProjectDescriptono

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The

agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee

problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to

ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the

option to return home voluntarily, integrate locally or to resettle in a third country (

31 Jul 2018 Page 2 of 9After more than 50 years of conflict, in 2016 the Government of Colombia and the FARC reached a peace agreement and prepared a pathway to an end to the conflict which has resulted in more than 7 million

IDPs representing 88% of the more than 8 million victims of the conflict (official figures). An official yet

intermittent dialogue with the other main guerrilla group, the ELN, is taking place in La Habana, Cuba,

generating a polarized and cautious reactions regarding the outcome. UNHCR Colombia, which

traditionally was an IDP focused operation, is currently shifting to a mixed operation addressing new IDP

situations, despite the ongoing implementation of the peace process, and increasing arrival of

Venezuelans and Colombian returnees. One of UNHCR’s main challenges is to work with the government

and UN-agencies on comprehensive solutions while maintaining a focus on and providing visibility of the

impact of the continuous violence generated by illegal armed groups and ongoing forced displacement in

various regions of the country. Perspectives for an improvement in the situation in the SO-Pasto AoR are

not clear despite efforts made by National and Provincial authorities. Colombia is becoming a country of

transit and destination for asylum-seekers, refugees, and migrants. According to Colombia’s Migration

authorities, there were over 550,000 Venezuelans remaining in Colombia at the end of 2017. It is

expected that the number of new arrivals will continue, including those in need of international protection.

There are also increasing number of Colombian returnees and mixed families among the outflows from

Venezuela. The influx of Venezuelans affect not only the immediate border areas but also areas covered

by UNHCR Sub-Office Pasto. UNHCR Sub-Office Pasto’s area of responsibility includes four Departments

(Nariño, Putumayo, Cauca y Valle del Cauca) within the South-West region of Colombia, which borders

Ecuador and is highly affected by the conflict/violence in Colombia with a substantial IDP population and

very diverse institutional dynamics in each of the four Departments. According to official figures, the region

has registered almost 1.5 million of victims related to the internal conflict. UNHCR’s presence is crucial to

enhance protection and durable solutions strategies for vulnerable population, particularly in

remote/marginal areas where forced displacement and unaccompanied returns occur, and the State’s

presence is minimal or none at all. The Sub Office does monitoring missions to geographical areas of

interest with a special emphasis on vulnerable and/or at-risk communities (mainly afro-descendants and

indigenous groups). The porous border with Ecuador requires special attention as do issues such as the

prevention of dis-placement, AGD and SGBV. The United Nations Volunteer will support the UNHCR Sub

Office Nariño in institutional and community strengthening to ensure adequate responses to the

protection risks of IDPs, ethnic groups and other persons of concern.

Susstanaable Deevelopmmeent 10. Reduced Inequalities

Gooalss UNNVV Foccus Areaa Taskk descrrption

Community resilience environment & disaster reduction

Under the direct supervision of

Head of Sub-Office, the UN Volunteer will undertake the following tasks:

Through relationships with persons of concern, authorities and network of partners stay abreast of

political, social, economic and cultural developments that have an impact on the protection

environment and provide advice to senior management.

Ensure that the perspectives, capacities, needs and resources of the persons of concerns are

reflected in the protection strategy, planning processes and operations plan addressing the specific

31 Jul 2018 Page 3 of 9 protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups such as sexual minorities and persons living with HIV/AIDS;

Utilize the IDPs footprint during the planning process;

Coordinate the promotion of international refugee law principles and standards and also IDP

legislation or policies ensuring that all sectors and clusters fulfill their responsibilities mainstreaming


Coordinate the implementation and monitoring of programmes ensuring that identified protection

needs, including an Age, Gender and Diversity (AGD) approach, are adequately addressed;

Provide policy guidance and operational support to UNHCR and partners on all protection related


Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure

legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the

issuance of personal and other relevant documents to persons of concern (civil documentation, in

particular birth certificates);

Monitor, and assist with the intervention in cases of refoulement, expulsion and other protection

incidents through working relations with governments and other partners;

Assist in the coordinated implementation and oversight of Standard Operating Procedures (SOPs) for

all protection/solutions activities;

Ensure that durable solutions through voluntary repatriation, local integration and where appropriate,

resettlement are sought and provided to the largest possible number of persons of concern;

Ensure through direct action and advocacy with more senior protection staff that the necessary

resources are allocated to enable protection activities to identify and address protection and

assistance gaps;

Support a consultative process with government counterparts at local levels, partners and persons of

concern to develop and implement integrated strategies that address the key protection priorities,

including, for example, child protection, education and SGBV, and solutions approaches;

Promote confidence building and conflict resolution among populations of concern, authorities and

host communities;

Maintain protection presence through regular field missions and reports, making direct contact with

persons of concern, host communities, local authorities and partners. In operations applying the

humanitarian cluster system, contribute to ensuring that the response of the Protection Cluster is

grounded in an AGD-compliant strategy which covers all assessed and prioritized protection needs of

the affected populations;

Contribute to the Protection team's information management component which: provide

disaggregated data on populations of concern and their problems; researches, collects and

disseminates relevant protection information and good practices to enhance protection delivery and

provide technical advice if necessary;

Ensure participatory, community-based protection and AGD approaches are included in, strategies

and plans in the country operation;

Support persons of concern to develop structures that enhance their participation and protection.

31 Jul 2018 Page 4 of 9Furthermore, UN Volunteers are required to:- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV

activities (for instance in events that mark International Volunteer Day)- Be acquainted with and build on

traditional and/or local forms of volunteerism in the host country- Provide annual and end of assignment

reports on UN Volunteer actions, results and opportunities using UNV’s Volunteer Reporting Application-

Contribute articles/write-ups on field experiences and submit them for UNV publications/websites,

newsletters, press releases, etc.- Assist with the UNV Buddy Programme for newly-arrived UN Volunteers-

Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals

and organizations to use the UNV Online Volunteering service whenever technically possible.

Reesults/Exppectedd Ouutpuuts

Protection strategies are developed covering all different persons of concern;

Specific protection needs are identified and addressed;

International refugee law standards and principles are enacted and respected;

Legal advice and guidance on protection issues are provided;

Durable solutions are provided to the largest number of refugees and IDPs

Countries in the region maintain regular contacts;

The participation of persons of concern is assured through continuous assessment and evaluation

using participatory, rights and community based approaches, which inform protection and assistance


National protection capacities are improved through direct engagement, research and advocacy with

all relevant external interlocutors;

Protection incidents and needs are immediately identified and addressed through direct intervention,

advocacy and public exposure;

Coordination with partners and other humanitarian actors is effectively maintained;

The development of capacity through coaching, mentoring and formal on-the-job training, when

working with (including supervising) national staff or (non-) governmental counterparts, including

Implementing Partners (IPs);

Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented

in all activities throughout the assignment;

A final statement of achievements towards volunteerism for development during the assignment,

such as reporting on the number of volunteers mobilized, activities participated in and capacities


• The development of capacity through coaching, mentoring and formal on-the-job training, when working

with (including supervising) national staff or (non-) governmental counter-parts, including Implementing

Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and

documented in all activities throughout the assignment • A final statement of achievements towards

volunteerism for peace and development dur-ing the assignment, such as reporting on the number of

volunteers mobilized, activities participated in and capacities developed

31 Jul 2018 Page 5 of 9Qu ua allifica attion nss//Re eqqu uiireemme ennttss

Requured Degree Levell Bachelor degree or equivalent

Educatton -AdditonallCommmentss

Type ofDeegree: University degree in Law, Iinternational Law, International Relations, Social Sciences,

Political Sciences or related field.

Requured experience 24 months

Experrence Remaakk

Minimum 2 years of experience with refugees and/or other people of concern in a protection capacity


Field experience;

Commitment to help persons of concern and willingness to cooperate with counterparts.

Dessrabe Quuallcatons and Skiis::ls

Knowledge of UN policies and procedures;

Good analytical skills;

Strong interpersonal and communication skills in a multi-cultural setting;

Ability to live and work in the difficult and harsh conditions of developing countries is essential.

Experience in working with ethnic communities;

Experience in working with displaced populations;

Experience in working in the humanitarian field or with respect to the Colombian context will be

considered an asset;

Volunteer experience will be considered an asset

Commputer skis:: Office Package (excellent knowledge of Word, good knowledge of Excel and Power

Point) and Internet browsing.


English (Mandatory) , Level - Fluent

AND - Spanish (Mandatory) , Level - Fluent

Area ofExpeetise

Protection of refugees, asylum seekers and IDPs Mandatory

Area ofExpeetiseReequiemeent

Neeed DrvingLicence No

31 Jul 2018 Page 6 of 9Comppeencies& Vaues


Adaptability and Flexibility

Commitment to Continuous Learning



Planning and Organizing


Working in Teams

Co onnddiitionnss ooff SSeerrviicee aanndd oot theerr inffoorrma attionn

ConditonofServcec Click here to view Conditions of Service

ConditonsofServce or nernatonalSpecalst::

The contract lasts for the period indicated above with possibility of extensions subject to availability of

funding, operational necessity and satisfactory performance. However, there is no expectation of renewal

of the assignment.

A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living

Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).

The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities,

transportation, communications and other basic needs. The VLA can be computed by applying the Post-

Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,602. The VLA base rate is a global rate across

the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to

the cost of living. This method ensures that international UN Volunteers have comparable purchasing

power at all duty stations irrespective of varying costs of living. The PAM is established by the

International Civil Service Commission (ICSC) and is published at the beginning of every month on the

ICSC website

31 Jul 2018 Page 7 of 9For UN Volunteer entitlements, kindly refer to the link Calculator

In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC,

international UN Volunteers receive a Well-Being Differential (WBD) on a monthly basis.

Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the assignment (if the

volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and in

the event of a permanent reassignment to another duty station.

UNV provides life, health, permanent disability insurances as well as assignment travel, annual leave, full

integration in the UN security framework (including residential security reimbursements).

UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels, flight tickets for

periodic home visit and for the final repatriation travel (if applicable). Resettlement allowance is paid for

satisfactory service at the end of the assignment.

UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including

Code of conduct, to the successful candidate.

Apppllcatonn Codde COLR000654-3025

Apppllcatonn proceddure

* Not yet registered in the UNV Talent Pool?

Please first register your profile at Important: After creating your

account, complete all sections of your profile and submit it. Then go to ‘My Page’ at and click on the ‘Special Calls’ hyperlink. Lastly, select the special

call to which you would like to apply.

* Already registered in the UNV Talent Pool?

Please first update your profile at Then go to ‘My Page’ at and click on the ‘Special Calls’ hyperlink to select the special call

31 Jul 2018 Page 8 of 9to which you would like to apply.

Application deadline: 03 Aug 2018


United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified

professionals. We are committed to achieving diversity in terms of gender, nationality and culture.

31 Jul 2018 Page 9 of 9

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNV - United Nations Volunteers
  • Location: Pasto (COL)
  • Grade: International Volunteer - Internationally recruited Volunteer
  • Occupational Groups:
    • Protection Officer (Refugee)
  • Closing Date: 2018-08-03

What does it mean?

Click "SAVE JOB" to save this job description for later.

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