Associate Protection Officer
UN VOOLLUNTEEER DESSCRIPTIONN OF ASSSGNNMEENTT COLR0000654-AssocateProtectonOffcerrc The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.
Ge en neer rall IInffoorrmma at tion n
Couunty ofAsssgnmmentt Colombia
Hoost nsttute UN High Commissioner for Refugees
VolunteerrCategoryy International Specialist
Duration 12 months
Expected Starting Date Immediate
Duty Statono Pasto [COL]
Assignmeent Pace Family Duty Station
Assignmeent Pace Reemark
Pasto, officially San Juan de Pasto, is the capital of the department of Nariño, located in southwestern Colombia. It has an urban population of about 500,000 inhabitants. Weather varies along the year, due to factors such as latitude, altitude and winds. The average temperature is between 17°C and 9.5 °C. The city is located in the "Atriz Valley", in the Andes mountain range, at the foot of the Galeras volcano, at an altitude of 2,527 m (8,290 feet) above sea level. It borders with Republic of Ecuador to the south, and with Cauca department to the north; to the east with Putumayo department, and to the west with Pacific Ocean.
Pasto is the city with the largest institutional presence in the department. It is the operations center for administrative and political decisions.
31 Jul 2018 Page 1 of 9Health information: It is recommendable to have yellow fever vaccination, and verify if the itinerary in- cludes endemic areas of malaria. It is advisable to take necessary prophylaxis and apply precaution
measures to prevent mosquito bites. For travelers to the Pacific Coast it is recommendable to follow
adequate hygienic measures in order to avoid diseases such as typhoid fever, hepatitis, and diarrhea. It is
recommendable to drink only bottled water and avoid ice and not to buy food from local vendors. The
majority of the institutions that make up the health network of Nariño department are located in Pasto.
These comprise six hospitals and four clinics up to secondary and tertiary health care. For pri-mary health
care there are seven health centers and two health stations. According to Pasto Sanitation Company, in
the urban area, 93% of the population has access to water and sanitation. In the rural area, only 74% of the
population has access to water and 33% has access to plumbed sanitation.
Education access: There are nine universities and several schools with students from Pasto and from other
cities in Nariño with a good infrastructure offering a variety of courses and degrees.
Security and Safety: Both the National Police and the Army have a presence in Pasto. Common crime,
robberies, extortion and assaults from armed delinquency in the streets affect the overall security of the
city. Demonstrations and strikes are regular. The most important natural hazard in Pasto is the Galeras
Volcano. This volcano is active with seismic movements caused by volcanic activity, at least over the past
seventeen years. At the moment, the Galeras Volcano is at a Yellow Level which means “Changes in the
Behavior of Volcanic Activity”. In accordance with the new Security Level System, the level of threat in the
city of Pasto is categorized as (3-MODERATE)
Land & air transportation: For national intercity land transport there is a terminal used by the principal
transport companies which are used by approximately two million passengers a year. Antonio Nariño
Airport is located 35 km from the city, in the nearby town of Chachagüí. The airport provides direct
domestic air connections to Cali and Bogota only, operated by Colombian airlines Avianca and Satena.
Other basic services: The transport system is basic with one bus route and taxis for public service. Pasto
has electricity, cable / satellite, internet services, radio broadcasting, full access to all national TV sta-tions,
mobile and fixed telephones.
As sssiignnm me ennt t De et taiils
AssignmeentTitele Associate Protection Officer
The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The
agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee
problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to
ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the
option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org).
31 Jul 2018 Page 2 of 9After more than 50 years of conflict, in 2016 the Government of Colombia and the FARC reached a peace agreement and prepared a pathway to an end to the conflict which has resulted in more than 7 million
IDPs representing 88% of the more than 8 million victims of the conflict (official figures). An official yet
intermittent dialogue with the other main guerrilla group, the ELN, is taking place in La Habana, Cuba,
generating a polarized and cautious reactions regarding the outcome. UNHCR Colombia, which
traditionally was an IDP focused operation, is currently shifting to a mixed operation addressing new IDP
situations, despite the ongoing implementation of the peace process, and increasing arrival of
Venezuelans and Colombian returnees. One of UNHCR’s main challenges is to work with the government
and UN-agencies on comprehensive solutions while maintaining a focus on and providing visibility of the
impact of the continuous violence generated by illegal armed groups and ongoing forced displacement in
various regions of the country. Perspectives for an improvement in the situation in the SO-Pasto AoR are
not clear despite efforts made by National and Provincial authorities. Colombia is becoming a country of
transit and destination for asylum-seekers, refugees, and migrants. According to Colombia’s Migration
authorities, there were over 550,000 Venezuelans remaining in Colombia at the end of 2017. It is
expected that the number of new arrivals will continue, including those in need of international protection.
There are also increasing number of Colombian returnees and mixed families among the outflows from
Venezuela. The influx of Venezuelans affect not only the immediate border areas but also areas covered
by UNHCR Sub-Office Pasto. UNHCR Sub-Office Pasto’s area of responsibility includes four Departments
(Nariño, Putumayo, Cauca y Valle del Cauca) within the South-West region of Colombia, which borders
Ecuador and is highly affected by the conflict/violence in Colombia with a substantial IDP population and
very diverse institutional dynamics in each of the four Departments. According to official figures, the region
has registered almost 1.5 million of victims related to the internal conflict. UNHCR’s presence is crucial to
enhance protection and durable solutions strategies for vulnerable population, particularly in
remote/marginal areas where forced displacement and unaccompanied returns occur, and the State’s
presence is minimal or none at all. The Sub Office does monitoring missions to geographical areas of
interest with a special emphasis on vulnerable and/or at-risk communities (mainly afro-descendants and
indigenous groups). The porous border with Ecuador requires special attention as do issues such as the
prevention of dis-placement, AGD and SGBV. The United Nations Volunteer will support the UNHCR Sub
Office Nariño in institutional and community strengthening to ensure adequate responses to the
protection risks of IDPs, ethnic groups and other persons of concern.
Susstanaable Deevelopmmeent 10. Reduced Inequalities
Gooalss UNNVV Foccus Areaa Taskk descrrption
Community resilience environment & disaster reduction
Under the direct supervision of
Head of Sub-Office, the UN Volunteer will undertake the following tasks:
Through relationships with persons of concern, authorities and network of partners stay abreast of
political, social, economic and cultural developments that have an impact on the protection
environment and provide advice to senior management.
Ensure that the perspectives, capacities, needs and resources of the persons of concerns are
reflected in the protection strategy, planning processes and operations plan addressing the specific
31 Jul 2018 Page 3 of 9 protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups such as sexual minorities and persons living with HIV/AIDS;
Utilize the IDPs footprint during the planning process;
Coordinate the promotion of international refugee law principles and standards and also IDP
legislation or policies ensuring that all sectors and clusters fulfill their responsibilities mainstreaming
Coordinate the implementation and monitoring of programmes ensuring that identified protection
needs, including an Age, Gender and Diversity (AGD) approach, are adequately addressed;
Provide policy guidance and operational support to UNHCR and partners on all protection related
Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure
legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the
issuance of personal and other relevant documents to persons of concern (civil documentation, in
particular birth certificates);
Monitor, and assist with the intervention in cases of refoulement, expulsion and other protection
incidents through working relations with governments and other partners;
Assist in the coordinated implementation and oversight of Standard Operating Procedures (SOPs) for
all protection/solutions activities;
Ensure that durable solutions through voluntary repatriation, local integration and where appropriate,
resettlement are sought and provided to the largest possible number of persons of concern;
Ensure through direct action and advocacy with more senior protection staff that the necessary
resources are allocated to enable protection activities to identify and address protection and
Support a consultative process with government counterparts at local levels, partners and persons of
concern to develop and implement integrated strategies that address the key protection priorities,
including, for example, child protection, education and SGBV, and solutions approaches;
Promote confidence building and conflict resolution among populations of concern, authorities and
Maintain protection presence through regular field missions and reports, making direct contact with
persons of concern, host communities, local authorities and partners. In operations applying the
humanitarian cluster system, contribute to ensuring that the response of the Protection Cluster is
grounded in an AGD-compliant strategy which covers all assessed and prioritized protection needs of
the affected populations;
Contribute to the Protection team's information management component which: provide
disaggregated data on populations of concern and their problems; researches, collects and
disseminates relevant protection information and good practices to enhance protection delivery and
provide technical advice if necessary;
Ensure participatory, community-based protection and AGD approaches are included in, strategies
and plans in the country operation;
Support persons of concern to develop structures that enhance their participation and protection.
31 Jul 2018 Page 4 of 9Furthermore, UN Volunteers are required to:- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV
activities (for instance in events that mark International Volunteer Day)- Be acquainted with and build on
traditional and/or local forms of volunteerism in the host country- Provide annual and end of assignment
reports on UN Volunteer actions, results and opportunities using UNV’s Volunteer Reporting Application-
Contribute articles/write-ups on field experiences and submit them for UNV publications/websites,
newsletters, press releases, etc.- Assist with the UNV Buddy Programme for newly-arrived UN Volunteers-
Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals
and organizations to use the UNV Online Volunteering service whenever technically possible.
Protection strategies are developed covering all different persons of concern;
Specific protection needs are identified and addressed;
International refugee law standards and principles are enacted and respected;
Legal advice and guidance on protection issues are provided;
Durable solutions are provided to the largest number of refugees and IDPs
Countries in the region maintain regular contacts;
The participation of persons of concern is assured through continuous assessment and evaluation
using participatory, rights and community based approaches, which inform protection and assistance
National protection capacities are improved through direct engagement, research and advocacy with
all relevant external interlocutors;
Protection incidents and needs are immediately identified and addressed through direct intervention,
advocacy and public exposure;
Coordination with partners and other humanitarian actors is effectively maintained;
The development of capacity through coaching, mentoring and formal on-the-job training, when
working with (including supervising) national staff or (non-) governmental counterparts, including
Implementing Partners (IPs);
Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented
in all activities throughout the assignment;
A final statement of achievements towards volunteerism for development during the assignment,
such as reporting on the number of volunteers mobilized, activities participated in and capacities
• The development of capacity through coaching, mentoring and formal on-the-job training, when working
with (including supervising) national staff or (non-) governmental counter-parts, including Implementing
Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and
documented in all activities throughout the assignment • A final statement of achievements towards
volunteerism for peace and development dur-ing the assignment, such as reporting on the number of
volunteers mobilized, activities participated in and capacities developed
31 Jul 2018 Page 5 of 9Qu ua allifica attion nss//Re eqqu uiireemme ennttss
Requured Degree Levell Bachelor degree or equivalent
Type ofDeegree: University degree in Law, Iinternational Law, International Relations, Social Sciences,
Political Sciences or related field.
Requured experience 24 months
Minimum 2 years of experience with refugees and/or other people of concern in a protection capacity
Commitment to help persons of concern and willingness to cooperate with counterparts.
Dessrabe Quuallcatons and Skiis::ls
Knowledge of UN policies and procedures;
Good analytical skills;
Strong interpersonal and communication skills in a multi-cultural setting;
Ability to live and work in the difficult and harsh conditions of developing countries is essential.
Experience in working with ethnic communities;
Experience in working with displaced populations;
Experience in working in the humanitarian field or with respect to the Colombian context will be
considered an asset;
Volunteer experience will be considered an asset
Commputer skis:: Office Package (excellent knowledge of Word, good knowledge of Excel and Power
Point) and Internet browsing.
English (Mandatory) , Level - Fluent
AND - Spanish (Mandatory) , Level - Fluent
Protection of refugees, asylum seekers and IDPs Mandatory
Neeed DrvingLicence No
31 Jul 2018 Page 6 of 9Comppeencies& Vaues
Adaptability and Flexibility
Commitment to Continuous Learning
Planning and Organizing
Working in Teams
Co onnddiitionnss ooff SSeerrviicee aanndd oot theerr inffoorrma attionn
ConditonofServcec Click here to view Conditions of Service
ConditonsofServce or nernatonalSpecalst::
The contract lasts for the period indicated above with possibility of extensions subject to availability of
funding, operational necessity and satisfactory performance. However, there is no expectation of renewal
of the assignment.
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living
Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities,
transportation, communications and other basic needs. The VLA can be computed by applying the Post-
Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,602. The VLA base rate is a global rate across
the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to
the cost of living. This method ensures that international UN Volunteers have comparable purchasing
power at all duty stations irrespective of varying costs of living. The PAM is established by the
International Civil Service Commission (ICSC) and is published at the beginning of every month on the
ICSC website http://icsc.un.org.
31 Jul 2018 Page 7 of 9For UN Volunteer entitlements, kindly refer to the link Calculator
In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC,
international UN Volunteers receive a Well-Being Differential (WBD) on a monthly basis.
Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the assignment (if the
volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and in
the event of a permanent reassignment to another duty station.
UNV provides life, health, permanent disability insurances as well as assignment travel, annual leave, full
integration in the UN security framework (including residential security reimbursements).
UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels, flight tickets for
periodic home visit and for the final repatriation travel (if applicable). Resettlement allowance is paid for
satisfactory service at the end of the assignment.
UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including
Code of conduct, to the successful candidate.
Apppllcatonn Codde COLR000654-3025
* Not yet registered in the UNV Talent Pool?
Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your
account, complete all sections of your profile and submit it. Then go to ‘My Page’ at
https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special
call to which you would like to apply.
* Already registered in the UNV Talent Pool?
Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at
https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call
31 Jul 2018 Page 8 of 9to which you would like to apply.
Application deadline: 03 Aug 2018
United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified
professionals. We are committed to achieving diversity in terms of gender, nationality and culture.
31 Jul 2018 Page 9 of 9
- Organization: UNV - United Nations Volunteers
- Location: Pasto (COL)
- Grade: International Volunteer - Internationally recruited Volunteer
- Protection Officer (Refugee)
- Closing Date: 2018-08-03