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Education sub-cluster Coordinator (National Position)- Hodeida - Yemen

Sanaa (Yemen)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

The purpose of the Education CC Coordinator position is to implement delegated Core Competency (CC) Education projects portfolio.

• Job Description:
• Line management of CC project field staff.
• Adherence to NRC policies, guidance and procedures.
• Contribute to CC strategy development, project proposals and provide input on needs and gaps.
• Manage and implement delegated portfolio of Education CC projects (activities, budget and project documentation) as delegated from CC in line with proposals, strategies and donor. requirements, and ensure high technical quality.
• Provide regular progress reports to PM (AM and CCS if no PM).
• Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist.
• Promote and share ideas for improvement and necessary changes in the activities.
• Ensure capacity building of project staff and transfer key skills.
• Liaise and collaborate with relevant local authorities and other key stakeholders.
• Promote the rights of IDPs/returnees in line with the advocacy strategy.

Job description

  • Responsible for the overall Education projects management in designated area with the technical dotted line support of the Education CC Specialist. Ensuring activities are in line with Programme Strategy, objectives, proposals & budgets; together with Field Support Coordinator and CC formulate detailed implementation plans, risk management plans, spend plans and project cash forecast. When necessary, flag up anomalies to Area Manager/CC Specialist and develop, implement and monitor corrective action plans.
  • Direct line management and support to Education Officer, ensuring capacity building is provided to all Area projects staff (e.g. identification of training needs, development of individual WDP, etc.).
  • Provide inputs to the Area strategy, lead on design and needs assessment of the CC component. Together with CC, contribute to the development of new proposals and concept note for the area programme. Continuously assess the context and make recommendations to the AM to adapt the programme and team composition as required by the context.
  • Ensure adherence to NRC policies and donor requirements; which includes optimal use of resources within allocated projects budget; working with Area SMT to ensure financial, security and reputational risks are kept to a minimum.
  • Manage the monitoring, evaluation, accountability and learning systems and processes, ensuring staff are clear on what is required, that quality is maintained as per agreed standards, lessons learnt are documented and applied for current and future projects.
  • Conduct regular monitoring visits to project sites to meet the beneficiaries for necessary verification the reported progress.
  • Provide regular, consistently high quality reports on programme and projects by ensuring that proper monitoring is included in all work.
  • Ensure a high quality, multi-sectoral integrated approach, working closely with Education CC Specialist to ensure that NRC reaches minimum technical standards, with a focus on quality and accountability, maximising opportunities to achieve impact.
  • Lead and ensure the mainstreaming of cross cutting issue (e.g. gender issues, protection, right based approach, advocacy etc.) across the different area projects.
  • As and when requested, represent NRC in external forums, ensuring the NRC profile is positively maintained as per NRC values, objectives, strategy and advocacy plan. This includes proactively representing in cluster coordination meetings and maintaining contact with relevant local authorities, UN and other agencies; ensuring that NRCs mandate, vision, approach an activity is understood a


  • Formal Education
  • Relevant university degree or higher education.

  • Context/specific skills, knowledge and experience:
  • At least two years of experience in humanitarian response within the Education sector, ideally with experience in coordination of Education emergency response.
  • At least one year of experience of responding in the first-phase of an emergency
  • Familiarity with Cluster work at national or sub-national level (attendance of cluster and working group meetings, active participation in the cluster decision making, etc.)
  • Degree in Education or social science related field.
  • Formal training in cluster co-ordination is an asset.
  • Excellent English and Arabic communication skills, both verbal and written.

Education field

  • Education

Education level

  • College / University, Bachelor's degree

Personal qualities

  • The ability to take the initiative and work independently, innovatively and effectively with limited direct supervision.
  • Ability to work within a team – supporting other departments is essential.
  • Excellent organizational and problem-solving skills with the ability to remain calm whilst dealing with conflicting priorities/work under pressure.
  • Good networking, negotiation and representation skills with the ability to influence and advocate.
  • Excellent interpersonal and communication skills (written and verbal English and Arabic skills) and the ability to write clear, concise reports.
  • Knowledge of donor contract regulations is an added advantage.
  • Proven evidence of leadership skills including challenging, motivating and developing a team through periods of change.
  • Ability to work with others to develop vision into strategy and communicating and influencing this to a wider audience.
  • Good understanding of humanitarian coordination mechanism.
  • Commitment to NRCs overall aims, policies and values with experience of promoting gender equity, diversity and the interests of marginalised people in all aspects of NRC’s work.
  • Ability to travel within Hodeida Hub and to Sana’a as required, working flexibly and willingness to learn.
  • Behaviour, Values and Knowledge-Based Competencies:
  • Commitment to the right of children to Education in Emergencies and recognition of the need for Education in Emergencies as a first-phase response .
  • Ability to put aside one’s own and organisational interests to work impartially serving all cluster members on equal terms .
  • Demonstrates integrity and strives to wards the highest personal and professional standards
  • Effectively presents ideas in a clear, concise and convincing manner.
  • Listens to and acknowledges others’ perspectives and views.
  • Identifies key issues in a complex situation and makes effective and realistic decisions based on logical inferences, experiences and implications.
  • Demonstrable understanding of international humanitarian response architecture, co-ordination mechanisms, humanitarian reform and action.
  • Understanding of the humanitarian funding mechanisms including for example, the Humanitarian Pooled Fund (HPF), Central Emergency Response Fund (CERF) and Flash Appeals.
  • Understanding of humanitarian principles and ability to apply these.
  • Planning and delivering results.
  • Handling insecure environments.
  • Managing performance and development .


  • Arabic
  • English

We offer

  • Six Month (with possible extension pending Donors funds)
  • Female Candidates are highly encouraged to apply.

Miscellaneous info

  • Travel: More than 150 days travel
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: NRC - Norwegian Refugee Council
  • Location: Sanaa (Yemen)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Emergency Aid and Response
    • Education, Learning and Training
    • Humanitarian Aid and Coordination
    • Managerial positions
    • Protection Officer (Refugee)
  • Closing Date: 2018-08-15

What does it mean?

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