Business Analytics Specialist

The United Nations Support Office in Somalia (UNSOS), under the overall umbrella of the Information and Communication Technology Division (ICTD) of the Department of Field Support (DFS), requires the capacity to address the resource intensive and specialized tasks related to readiness for deployment of the Umoja Extension 2 projects, pilot roll out of demand planning and track and trace functionalities and the improvements to the Foundation and Umoja Extension 1 functionalities.

UNSOS through this agreement, aims to establish a small technical support team in Nairobi with the following objectives and end state:

* Support with continuing issues related GDP through users’ support, on the job training and engaging with the appropriate stakeholders; the establishment of business intelligence capacity in data sourcing, data quality audit and governance; the development and roll out mission BI tools, and providing SAP expertise for the mission’s involvement in the TAG and the pilot activities for UE2 Demand Planning and track and trace functionalities.

* 70 SAP users in Mogadishu, Nairobi and Mombasa receive support and on the job training through UNOPS team on how to effectively process transactions using GDP rolled out functionalities; business intelligence unit in UNSOS has produced and distributed a set of daily, weekly, and monthly supply chain end to end performance metrics tools and reports; 5 staff in the quality assurance unit have been trained in the requisite Umoja modules to facility quality management; 15 warehousing staff have been trained and provided daily support through UNOPS expertise in SAP and Warehousing on how to effectively plan, execute, monitor and control physical warehouse activities enabled by Umoja from initiation through completion ensuring data accuracy and timeliness; Mission’s UE2 pilot and deployment activities have been properly planned, scheduled and completed on time in adherence to DFS overall UE2 deployment schedule of activities.

* UNSOS, as pilot site, will strengthened the effectiveness and efficiency in using Umoja foundation and GDP deployed functionalities, successfully achieve UE2 piloting objectives and subsequently achieve a successful roll out of Phase 2 and Phase 3 of UE2 with appropriate change management and training programme.

• Contribute to business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives;
• Perform day to day operations and additional front loading preparatory technical and business process re-engineering and integration within the scope of overall UE2 for UNSOS;
• Provide SAP expertise for the mission’s involvement in the Technical Advisory Group (TAG) and the pilot activities for UE2 Demand Planning and track and trace functionalities;
• Perform Project Management activities;
• Create technical documentation;
• When required provide end user training and documentation, as required;
• Contribute to the tracking and reporting times and efforts invested on the assigned tasks; 
• Provide sound advice and support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. 
• The team member will demonstrate expertise in supply and operations data management, collection, cleansing technologies, ad-hoc reporting, enterprise analytics and business intelligence capabilities.

• Provide support to the implementation of BI strategy and roadmap for implementing UNSOS analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for mission support and mandate implementation data.
• Interact with, support, and consult with all UNSOS Pillars' Sections /Units to define key performance indicators, standard and ad-hoc reports that enable business decision.
•  Support structure that will enable and expand BI capabilities.
• Assist in enforcing known policies, procedures, and compliance requirements that improve the overall operation and effectiveness of the Business Intelligence unit•
• Build procedures to extract, transform and load non-Umoja data where required to enrich data retrieved from the existing Umoja Business Intelligence (BI) system.
•  Participate in the coordination between clients and Umoja BI to identify existing reporting assets and resolve any issues therein.
• Serve as a coordinator in the development and testing of reports and dashboards • Keep abreast with any

• As assigned by his/her supervisor support the assessment of Business Intelligence (BI) training needs; identify, design and coordinate the delivery of BI training programs to staff at all levels.
• Coordinate the delivery of both certified and focused functional business intelligence training workshops to UNSOS.
•  Undertake to provide functional and technical support for Umoja business intelligence related matters.
• Perform other ICT related duties as required; 

• Advanced University degree (Master’s degree or equivalent) in Computer Science, Information Systems, Information Technology, Engineering, Mathematics, Statistics, Management Sciences, Business administration or in a field related to the post description.  A first level university degree with a combination of relevant academic qualifications / diploma and experience in administration, management or information technology may be accepted in lieu of the advanced university degree. 

Required

• Minimum 5 years of progressively responsible experience in any of the following areas: business intelligence, analytics, management, business process reengineering, administration or ICT areas. 
• Minimum 2 years of working experience working with Umoja BI;
• Minimum 2 years of experience in delivery BI solutions;

Desirable

• PRINCE 2 foundation certification;
• Experience in defining and documenting system requirements;
• Experience in multinational working environment;
• Knowledge of Power BI or modern analytics tools;

• English and French are the working languages of the UN. For this job opening, fluency in English (both oral and written) is required; knowledge of another UN official language is desirable.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information: Sustainable Development Cluster(SDC)

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.