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Office Administrator

Kathmandu

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Kathmandu
  • Grade: Administrative support - LICA-4, Local Individual Contractors Agreement
  • Occupational Groups:
    • Administration
  • Closing Date: Closed

Background Information - Job-specific

Under the overall supervision of the Head of Support Services and direct supervision of the Project Manager, the Office Administrator works in close collaboration with the Support Services and Admin team. S/he provides smooth operation of administrative / logistical services in terms of quality and accuracy of work completed and sharing of information strengthens the capacity of the office in the provision of administrative, logistical and procurement services. In order to provide overall management of administrative services, the Office Administrator will ensure high quality of work, with timely and properly recorded / documented service delivery. The Office Administrator promotes a client, quality and results-oriented approach to his/her work.


Functional Responsibilities

  • Answer all incoming telephone calls. Re-direct calls as appropriate and take adequate messages when required. Report telephone and IT equipment line faults to the Head of Support Services.
  • Greet and welcome visitors, ensuring they sign in the visitor’s book and provide Visitor’s Badge ID. Informing the relevant personnel of their arrival and direct them to the concerned personnel.
  • Respond to the general queries of visitors and provide assistance for any official documentation. Assess the critical nature of technical enquiries and refers them to appropriate personnel for reply.
  • Register all incoming correspondences (letters, faxes, and courier), documents and other materials and ensure quick distribution of the correspondences.
  • Collect and update official information like UN Agencies, INGOs, NGOs, Partners, government offices and officers, approved hotels, travel agent on a regular basis.
  • Manage meeting room reservation requests and coordinate with IT support as needed. Assist in the preparation of meetings, conferences and conference telephone calls.
  • Assist personnel with travel requests and arrangements, TRIP security clearances, filing, photocopying, etc. Monitor the use of office supplies and maintain adequate stocks by preparing monthly consumption report.
  • Arrange the work assignments for the office Drivers as well as organizes the daily trip request for the office Vehicles in coordinate with Senior Driver.
  • Manage office petty cash and collect and process Utility and other office bills.
  • Monitor and ensure that the reception area is kept tidy.
  • Making a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy.
  • Provide support to the members of the Support Services Perform other duties, as required.

Education/Experience/Language requirements

a. Education

  • High School / Secondary Education in Management, Administration, Development, Social Science, or related field is required;
  • Bachelor's degree in relevant subject will be considered an asset.

b. Work Experience

  • At least 4 years progressively responsible administrative work experience or in other related field preferably in a large international setting is required;
  • Bachelor’s Degree in the relevant field of studies may substitute for some required years of experience;
  • Knowledge of any IT packages and management support software applications (ERP- type such as PeopleSoft, Oracle, Citrix, etc) would be an advantage.

c. Language

  • Good knowledge of English and Nepali is required

Competencies


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level:LICA4
Contract duration:Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

  • This post is only open for candidates who are nationals of Nepal.
  • Please note that the closing date is midnight Copenhagen time.
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.  Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.


This vacancy is now closed.