Associate IT Officer (Global Payroll, Absence & PAMS)

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Associate IT Officer (Global Payroll, Absence & PAMS)

ORGANIZATIONAL CONTEXT
Associate Information Technology Officer (Global Payroll, Absence & PAMS) will function under direct supervision of the Senior IT Officer (PS-Global Payroll, Absence & PAMS), HRSS,DHRM, Budapest.  The incumbent will assist the daily operations of the MSRP Global Payroll & Absence Management ensuring the Payroll/Absence calculations are done correctly.  S/he will assist in providing Technical and Functional analysis to develop and implement new, or amend current configurations of Global Payroll and Absence Management modules. S/He will be working in a discreet working environment in which various Payroll/Personnel Administration/Performance related issues will be discussed and actions would be initiated. The confidentiality of all personnel matters and the need to deal with clients in a courteous and efficient manner are salient features of this position. The incumbent will liaise within the HRSS and other UNHCR services, and work closely with Project Management, Functional Specialist and external Managed Service Provider colleagues to ensure business requirements are met.

FUNCTIONAL STATEMENT
Accountability
- Assistance is provided in functional and technical activities related to Global Payroll, Absence Management and Performance Management modules.
- Standards for Global Payroll IT are set and improved over time.

Responsibility
- Provide operational and technical guidance to the Global Payroll/Absence team.
- Adhere to standards and policies for IT Development, and ensure that all team members adhere to those standards.
- Set IT related processes concerning Global Payroll/Absence and Performance modules.
- Ensure timely processing of the staff members' salaries.
- Work with the Payroll unit for smooth functioning of monthly production activities (i.e. salary payments).
- Work with the Absence Management unit for smooth functioning of monthly production activities (i.e. Absence balances).
- Assist Define salary plans and populate relevant data as per ICSC guidelines.
- Identify and resolve Global Payroll/Absence production related issues upon conducting thorough, written analysis of the problem.
- Contribute subject matter expertise for Global Payroll/Absence applications development.
- Assist functional and technical development activities related to Global Payroll/Absence modules.
- Ensure up-to-date maintenance of accurate financial data and other records related to payroll/Absence.
- Analyse and design the implementation of business solutions in the MSRP infrastructure as it relates to Global Payroll/Absence. Analyse any new business requirement to the product (System).
- Assist in preparing functional specifications and technical designs and, coordinate in the development of Global Payroll/Absence and other related modules.  Assist in analysing configuration changes and inform business community (UNHCR users) and management of the impact of such changes.
- Contribute to the provision of uninterrupted IT operations to the PS Global Payroll, Absence, Performance Management modules.
- Liaise with external Partners (i.e. other UN agencies such as UNJSPF and commercial entities like UNFCU, MEC).
- Liaise with internal IT services to manage and ensure smooth running of the Global Payroll/Absence system.
- Liaise with external Managed Service Providers to communicate functional Global Payroll/Absence related specifications, contribute expert knowledge and ensure delivery of solution on time.
- Keep abreast of market best practice to ensure successful technical design and Development.
- Ensure that the established deadlines relating to Pension Fund, year-end activities, Global Payroll disbursements are met through advance planning and distribution of work among the payroll staff.
- Undertake other tasks or assignments within his / her area of competence as directed by direct Supervisor.

Authority
- Assist in taking action and initiate measures to develop new changes in Payroll/Absence modules.
- Set and impose deadlines for transaction recording in the organization¿s HR and Payroll IT systems.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCEREQUIRED
- Undergraduate degree (equivalent of a BA/BS) plus minimum 3 years IT experience with at least 2 in Global-Payroll and Absence Management areas.
- Technical experience of service development in one or more application areas of relevance to UNHCR, e.g.:
    o     PeopleSoft Enterprise ERP
    o     PS Global Payroll & Absence Management
- Experience of developing detailed technical requirements for service development following a well-established Applications Development Lifecycle Methodology.
- Possessing deep technical expertise and specific technical skills required to manage external Managed Service Provider.
- Good knowledge of written and spoken English.

DESIRABLE QUALIFICATIONS & COMPETENCIES
- University degree in Information Technology.
- Experience of working with UNHCR business functions.
- Participation in one or more Payroll project (UN payroll would be preferred).
- Understanding of development tools in PeopleSoft like Global Payroll & Absence Management, People Tools, Application Engines, PS Query Tools, SQR HRMS benefits, SQL designer.
- Knowledge of the technical environment: Oracle/UNIX and other RDBMS like Oracle, MS SQL.
- Knowledge of system analysis and design.
- Knowledge of additional UN languages. C001L2 - Accountability Level 2
C002L2 - Teamwork & Collaboration Level 2
C003L2 - Communication Level 2
C004L2 - Commitment to Continuous Learning Level 2
C005L2 - Client & Result Orientation Level 2
C006L2 - Organizational Awareness Level 2
X001L2 - Analytical Thinking Level 2
X003L2 - Technological Awareness Level 2
X009L2 - Change Capability and Adaptability Level 2

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

For those people applying for High Risk Duty Stations, we strongly encourage colleagues to read the country specific security and welfare profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). These profiles have been specifically designed to answer some of the key questions (on security conditions, medical provisions, staff welfare, living and working conditions) potential applicants might have before deciding to apply. Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care. This project is still in the pilot phase, and as such some of the information leaflets are being produced as we speak and might not be available yet. They will be soon, so keep checking. 

Please note that the closing date for all vacancies in the Add.4 to March 2018 Compendium is Wednesday 5 Septembe 2018 (midnight Geneva time).