Associate Registration Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Associate Registration Officer

ORGANIZATIONAL CONTEXT
The Associate Registration Officer assists in the management and oversight of UNHCR,s registration procedures as well as related activities in the operation. The Associate Registration Officer is normally supervised by the Registration Officer. The Associate Registration Officer assists with the development and implementation of an operation-specific registration strategy in compliance with the overall protection objectives of the office, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

The Associate Registration Officer may provide day-to-day supervision, direction and support to UNHCR staff engaged in Registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management.
The Associate Registration Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.

FUNCTIONAL STATEMENT
Accountability
- The operation has sufficient support to ensure a clear and coherent Registration strategy which reflects UNHCR's country, regional and global priorities and objectives.
- UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
- Persons of concern have fair and transparent access to registration procedures.
- The integrity of UNHCR's registration procedures is ensured and refugee identities are secured over time through the implementation of case management and identity management tools.
- UNHCR's population database (proGres) is maintained to a high standard and remains a reliable, trusted source of personal information and protection needs of persons of concern to UNHCR.

Responsibility
- Assist in the development of appropriate registration strategies and methodologies for populations of concern in compliance with the protection strategy of the operation and ensuring that registration standards are met.
- Assist in the design, implementation and revision, as required, of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Contribute to the design and implement appropriate procedures and systems for the assurance of quality registration data through continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
- Conduct regular data quality and audit checks to monitor the accuracy of data collected as well as a tool for identification and prevention of fraud.
- Develop and maintain information campaigns and processes to ensure that persons of concern, Government authorities and partners have accurate information on registration procedures, including UNHCR standards, policy and practice.
- In cooperation with Protection staff, contribute to the design, implementation and monitoring of procedures for the identification and referral of persons of concern with specific needs who may require follow up protection interventions.
- Liaise with Government authorities and partners as necessary for the delivery of material and cash-based assistance and other programming and protection needs.
- In cooperation with Operational Data Management and Information Management staff, ensure the standardized and timely dissemination of reports and statistics on persons of concern.
- Contribute to training and internal capacity building of UNHCR staff in registration methodologies, technologies and standards.
- Perform other related duties as required.

Authority
- Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards, policies and operation-specific SOPs for all aspects of the registration operation.
- Represent UNHCR with relevant external partners in-country, as applicable.
- Draft and submit reports and statistics related to registration.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- Undergraduate degree (equivalent of a BA/BS) in Information Technology or Social Sciences, International Relations, Law or other related field plus minimum 3 years of relevant professional job experience. Graduate degree (equivalent of a Master's) plus 2 years or Doctorate degree (equivalent of a PhD) plus 1 year of previous relevant work experience may also be accepted.
- Excellent computer skills, particularly in data management.
- Knowledge of English and UN working language of the duty station if not English.

***For National Officer positions, very good knowledge of local language and local institutions is essential.

DESIRABLE QUALIFICATIONS & COMPETENCIES
- Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
- Strong understanding of the principles of and concepts of international protection and UNHCR.
- Training in registration, operational data management or information management desirable.
- Familiarity with planning, programming and implementation of registration operations at the field level an asset.
- Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Associate Registration Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L2 - Accountability Level 2
C002L2 - Teamwork & Collaboration Level 2
C003L2 - Communication Level 2
C004L2 - Commitment to Continuous Learning Level 2
C005L2 - Client & Result Orientation Level 2
C006L2 - Organizational Awareness Level 2
M001L2 - Empowering and Building Trust Level 2
M003L2 - Judgement and Decision Making Level 2
X001L2 - Analytical Thinking Level 2
X003L2 - Technological Awareness Level 2
X005L2 - Planning and Organizing Level 2 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
========================================================================================================
See below for this postion's Operational Context
========================================================================================================

For those people applying for High Risk Duty Stations, we strongly encourage colleagues to read the country specific security and welfare profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). These profiles have been specifically designed to answer some of the key questions (on security conditions, medical provisions, staff welfare, living and working conditions) potential applicants might have before deciding to apply. Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care. This project is still in the pilot phase, and as such some of the information leaflets are being produced as we speak and might not be available yet. They will be soon, so keep checking. 

The Associate Registration Officer assists in the management and oversight of UNHCR¿s registration procedures as well as related activities in Tripoli Sub-Office. The Associate Registration Officer is supervised by the Protection Officer. The Associate Registration Officer assists with the development and implementation of an operation-specific registration strategy in compliance with the overall protection objectives of the office, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

The Associate Registration Officer may provide day-to-day supervision, direction and support to UNHCR staff engaged in Registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Associate Registration Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning. There are close to one million Syrian refugees registered with UNHCR in Lebanon, which continues to be the highest refugee-hosting country per capita in the world. With no approved camps in the country, refugees are living in more than 2000 locations across the country. The Syrian refugee response is led by the Government and local actors, supported by the international community. As the designated lead agency in the refugee response, UNHCR has established a sector-based structure in Beirut and in the field. The structure brings together over 100 UN agencies, national and international NGO partners in identifying and agreeing on the strategic priorities to address the needs of Syrian refugees and other affected populations. The Lebanon national response falls under the Regional Refugee and Resilience Plan (3RP), whereby UNHCR guides the refugee response and UNDP facilitates the resilience and stabilization component.
The UNHCR operational response in Lebanon is one of the largest for the organization, with a total budget of USD 463 million for 2018. Media and donor attention and the frequency of influential high-profile visitors are high. The Office currently has some 610 staff located in Beirut, Zahle, Tripoli, Tyre, and Qobayat. Tripoli is a classified as "B" family duty station with average education, health (private) and recreational facilities. Security Considerations
The election of Michel Aoun as President in October 2016 ended a two and a half year political stalemate.  This, coupled with the removal of Extremist Armed Elements (mainly al-Nusra and ISIL) from the Eastern border area has resulted in an improvement to the general security environment in Lebanon.  The threat from Armed Conflict has dropped from High to Low and while the General Threat Assessment for Terrorism remains High, authorities have instigated joint preventative counter terrorism measures focused on tackling terrorism and organised crime networks in Lebanon. 

Terrorism
¿ There is a threat from terrorist attacks in Lebanon and these could occur at any time and any place, including areas frequented by large numbers of people such as malls or places of worship.  Lebanese authorities work to strengthen the inhibiting context with, amongst other things, highly visible security officials carrying out regular anti-terrorism operations across the country.  Terrorism attacks escalated from 2012 to 2014 with 44 incidents over the three year period.  Security authorities foiled various attacks in 2015 resulting in a reduction in the number of attacks to 9 with around 100 terrorism related arrests.  In 2016 there were only 4 attacks with the total number of terrorism related arrests reaching more than 535.  In 2017 there were no terrorist attacks and 560 terrorism related arrests.

Armed Conflict
¿ The security environment of Palestinian refugee camps is unpredictable and can deteriorate quickly leading to violent armed clashes.  Cross border incidents can occur, especially within 3-km of the border.  In some parts of the country (not generally frequented by UN personnel) unexploded ordnance poses a threat although de-mining activities are making progress. Civil Unrest
¿ There has been a decrease in the number of demonstrations over the last year.  While they can occur at short notice, most are planned with the vast majority being small and peaceful. 

Crime
¿ Remains at its lowest level since 2011 although there is still a risk from both petty and violent crime.  As part of the joint preventative counter-terrorist measures, security services have been focusing on organized crime.  Weapons remain easily accessible and personal disputes can sometimes quickly escalate into shooting incidents.  Celebratory gunfire used to be fairly common, although more recently authorities are prosecuting those who commit such acts, following a number of casualties from falling bullets.

Hazard
¿ Although Lebanon does lie in an earthquake zone it has not experienced any major tremors in recent years.  Preparedness has improved recently through the national emergency response.


Specific Information:
Tripoli ¿ Sporadic but intense armed intra and inter-clan clashes can occur, particularly in neighborhoods of Bab al-Tabbaneh and Jabal Mohsen.

Please note that the closing date for all vacancies in the Add.4 to March 2018 Compendium is Wednesday 5 Septembe 2018 (midnight Geneva time).