Senior Regional External Relations Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Senior Regional External Relations Officer

ORGANIZATIONAL CONTEXT

The Senior Regional External Relations Officer normally reports to the Regional Representative or Deputy Regional Representative. The incumbent has direct supervisory responsibility for External Relations staff.

External contacts are predominantly with partners, media, government, embassies and other international organizations in the country on matters of importance to the organization.

FUNCTIONAL STATEMENT

Accountability

- UNHCR country Offices in the region provide necessary inputs (proposals, reports, etc.) for fund-raising purposes.
- UNHCR has a regional communications strategy that generates support for UNHCR's operations from external partners.
- External partners are informed regularly on all aspects of the protection and well-being of persons of concern and the status of UNHCR operations.
- Missions from Headquarters, donors, the press and media are well received and briefed.

Responsibility

- Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
- Through a consultative process with UNHCR colleagues (Programme, Protection, etc.) with external actors and partners, develop and implement protection and assistance strategy, with clearly articulated objectives, timelines and outputs.
- Implement a communications strategy that generates support for UNHCR's operations from external partners (e.g. the general public, governments, partners, the media, academia and persons of concern).
- Articulate all issues pertaining to the needs of the populations of concern and the strategies in place to respond to their needs.
- Ensure that the UNHCR priorities are given adequate weight in the documentation of the UN Country Team.
- Maintain a close dialogue with and provide accurate information to donors by organizing regular briefings, bilateral meetings and donor missions. Prepare reports as appropriate.
- In accordance with the operational context and in close cooperation with headquarters, access new and non-traditional funding sources, as appropriate, including private sector and humanitarian pooled/basket funds (e.g. Central Emergency Response Fund, Human Security Fund).
- Through a consultative process with headquarters, disseminate information on UNHCR's global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern in the country operations in the region.
- Participate in inter-agency cooperation and communication strategies, initiatives and tools.
- Support senior management in representing UNHCR in the UN Country Team and other UN coordination fora.
- Support, and participate in, local UN integrated missions, Inter-Agency Standing Committee, Emergency Relief Coordinator and Cluster regional communication strategies and initiatives.
- Manage the information flow within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
- Consolidate information on UNHCR's country operations in the region and identify appropriate messages for campaigns and appeals.
- Coordinate the drafting of, and/or draft, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
- Develop targeted communications strategies and media packages for situations and/or activities that require focused attention.
- Identify and target major events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR.
- Manage media relations by, inter alia, responding to direct queries, publishing press releases and organizing regular briefings and visits to country operations in the region.

Authority

- Approve fund-raising messages.
- Approve any relevant expenditure for the implementation of fund-raising activities.
- Decide which donors to approach and which operations or activities to prioritize for special fundraising appeals.
- Approve the communications strategy.
- Approve budgets and expenditures for communications activities.
- Clear external relations/communication products and tools.
- Represent UNHCR fund-raising and communication priorities in inter-agency initiatives and fora.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

- Graduate degree (equivalent of Master's) in Political or Social Sciences, International Relations, Journalism or other related fields plus minimum 8 years of previous work experience relevant to the function of which minimum of 5 years in International capacity. Undergraduate degree (equivalent of a BA/BS) plus 9 years or Doctorate degree (equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted.
- Highly developed drafting ability in working language of duty station.
- Knowledge of English and UN working language of the duty station if not English.

DESIRABLE QUALIFICATIONS & COMPETENCIES

- Communication skills.
- Good knowledge of UNHCR operations both at Headquarters and in the Field.
- Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Senior Regional External Relations Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.¿ C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M002L3 - Managing Performance Level 3
M004L3 - Strategic Planning and Vision Level 3
M005L3 - Leadership Level 3
X001L3 - Analytical Thinking Level 3
X007L3 - Political Awareness Level 3 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
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See below for this postion's Operational Context
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For those people applying for High Risk Duty Stations, we strongly encourage colleagues to read the country specific security and welfare profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). These profiles have been specifically designed to answer some of the key questions (on security conditions, medical provisions, staff welfare, living and working conditions) potential applicants might have before deciding to apply. Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care. This project is still in the pilot phase, and as such some of the information leaflets are being produced as we speak and might not be available yet. They will be soon, so keep checking. 

The incumbent will be responsible for drafting and disseminating regular updates, reports, fact sheets and other documents/informational pieces externally - to donors, partners, and stakeholders and internally to HQ, and the Region.
Very good communication skills
Highly developed drafting ability
Strong analytical skills
Fluent in English and French West Africa has experienced successive conflicts over the past decades, with a recent rise in terrorist activities and attacks which have a serious impact on the stability and security of the region. UNHCR continues to respond to the humanitarian crises in the Lake Chad Basin and Mali, which have also caused the displacement of a huge number of IDPs. At the same time, there are several long standing refugee situations with which the Regional Representation continues to deal, seeking long-lasting solutions search as naturalization or long term residency.  UNHCR estimates that there are around 1 million stateless persons in West Africa, and many more at risk of statelessness. Estimates easily reach 60 million individuals as people in the region are grossly undocumented.
Since September 1 2017, the Regional Representation for West Africa (RRWA) covers all the 15 ECOWAS Member States. In addition the Regional Representative is the Regional Refugee Coordinator for the Nigeria Situation.  Mixed Migration is also a new domain that the Regional Office has been dealing with since the second part of 2017.
UNHCR has more than 1000 staff in the 15 countries under the Regional Office. In Dakar alone there are more than 100 staff, made up of generalists and experts in their domains, namely, protection, and programme, admin, finance, statelessness, registration, public health, and environment, livelihoods, CBI and project control. While the asylum practice in the West Africa are rather generous, it is self-evident that the operational and political environments in the region present unique challenges (in terms of security, governance  and socio-economic outlooks) to the UN in general, and UNHCR in particular.  The Region houses a variety of political and UN coordination mechanisms that demand a significant amount of time to ensure that UNHCR remains relevant and exercises its partnerships relationships. Notable among these structures are United Nations Office for West Africa and the Sahel, headed by an SRSG, the Regional UNDG, and Regional offices for WFP, UNICEF, OCHA, UNWOMEN, FAO, etc. Donors also have regional platforms in West Africa. In the Lake Chad Basin, the Boko Haram insurgency in North East Nigeria that spread into Cameroon, Chad and Niger has caused the displacement of over 2.5 million people, composed of 2.35 million IDPs, (of whom 1.9 million are inside Nigeria) and around 205,000 Nigerian refugees.  Despite important military advances in 2016, ongoing threats from Boko Haram in all affected countries as well as the absence of basic services continue to pose acute humanitarian and protection risks for those impacted by the crisis.

With regards to the Mali situation, a total of 144,206 Malian refugees are hosted in neighbouring Niger (60,154), Mauritania (50,966) and Burkina Faso (33,056); and 58,985 persons are internally displaced within Mali. As the crisis enters its sixth year since the outbreak of the conflict in northern Mali in late 2011, a resolution is not yet in sight. The security situation has deteriorated over the past two years, spreading also to Mali¿s central region. New displacement continues as well as refugee and IDP returns, and conditions remain unfavourable for a large scale repatriation of Malian refugees in security and dignity

Please note that the closing date for all vacancies in the Add.4 to March 2018 Compendium is Wednesday 5 Septembe 2018 (midnight Geneva time).