IDP’s PARC Manager - Erbil
Erbil (Iraq) | Iraq
Protection Assistance and Reintegration Center (PARC) is a joint project funded by UNHCR and implemented by QANDIL since 2012 in Erbil Governorate, with the overall objective of fulfilling the rights of displaced populations. PARC currently operates under two components: PARC Refugees and PARC IDPs. PARC provides legal aid, protection monitoring, referrals and advocacy for refugees, asylum-seekers and internally displaced persons. PARC’s mobile teams conduct household-level protection monitoring across Erbil governorate on a daily basis, mapping protection trends, reporting on gaps and providing targeted assistance to vulnerable households. PARC lawyers provide legal counseling, direct legal assistance in courts and administrative bodies and legal awareness sessions.
· Reporting to the Protection Coordinator and administratively to the Head of Office, the IDP PARC Manager will head the overall implementation of the IDP PARC project.
· Key responsibilities will include assessing existing services, gaps and interventions, managing and building the capacity of staff, developing methodologies and tools to facilitate the orchestration of protection activities and liaise with donors and various stakeholders to ensure the smooth implementation of protection strategies, whilst providing monthly, quarterly, and annual reporting to donors.
Main Duties and Responsibilities
· Ensure project planning, implementation and monitoring/evaluation of all stages of the project cycle and ensure that project targets and objectives are attained in a timely manner.
· Supervise, coach and build capacity of national staff with main responsibilities in the protection sector.
· Deliver timely and quality project reporting on a regular basis to the donor.
· Coordinate with various stakeholders, represent QANDIL during coordination meetings and working groups and introduce the project to various delegation visits and missions.
1) Project Planning and M&E
· Ensure timely and technically-sound planning, implementation and follow-up of protection activities, while remaining flexible towards the rapidly changing protection priorities of displaced populations in Erbil governorate.
· Prepare, maintain and disseminate an up-to-date work plan with all relevant stakeholders.
· Organize (if security situation allows) regular field/onsite visits to ensure technical support to the staff and monitor the progress and quality of project activities.
· Contribute to refine data collection, monitoring and reporting tools, and to harmonize protection methodologies and tools across the department.
· Ensure continuous monitoring and verification of the targets and indicators as per the project partnership agreement with UNHCR.
· Apply a results-based management approach, monitor the project outcomes, outputs and activities, including impact achieved.
· Ensure that project activities are implemented in line with donor requirements, international protection guidelines and each sector SOPs.
· Ensure Age, Gender and Diversity (AGD) approach to protection is consistently applied through community and rights-based, participatory methods.
· Guarantee efficient closure of the project by adequately utilizing funds and resources as per the project’s financial plan and in compliance with donor requirements.
· Verify budget line allocations, budget expenditure status against actual delivery and the financial plan throughout the project implementation period.
· Monitoring and approval of all purchases relevant to project’s allocated budget lines in close coordination with the admin, finance and procurement departments.
2) Human Resource Management
· Supervise 40 staff members, including Protection Monitoring teams, Lawyers, Information Management staff, a Team Leader and a Reporting Officer.
· Follow-up and monitor all staff activities and ensure permanent on-the-job coaching and training to improve quality of delivery.
· Continuous verification of the quality of the data collected by field staff.
· Oversee staff attendance and authorize leaves, while ensuring targets are met.
· Participate in recruitment and training of new staff.
· Maintain clear reporting and communication lines and ensure use of correct/relevant form of communication is applied by all staff.
· Continuously evaluate and provide feedback to staff members and undertake formal performance appraisals at least twice a year.
· Conduct weekly and monthly meetings with the team to review the planning and discuss protection concerns, trends, gaps and challenges.
· Follow-up on internal and external referrals of most vulnerable cases in close coordination and collaboration with other organizations and agencies.
· Ensure teams respect the organization’s rules and guidelines to the mission and adhere to QANDIL’s code of conduct, confidentiality and humanitarian principles.
· Ensure quality reporting on achievements and protection trends obtained through daily, weekly and monthly briefings with project staff.
· Compile, review and analyse data collected by teams as well as teams’ qualitative reports.
· Prepare monthly, quarterly and final narrative reports for the donor, looking into achievements against outcomes and outputs, reflecting lessons learned and providing recommendations for future programming.
· Prepare and submit ad-hoc quantitative and analytical reports for the donor within the given timeframe.
· Deliver regular communication products (including pictures) on the project to be used by the QANDIL’s communication department.
4) Coordination and Representation
· Attend and share highlights during cluster meetings and other relevant working groups with national, local and international actors, in particular the Erbil Protection Working Group.
· Present project activities to international delegation missions and visits and provide regular updates to donor representatives.
· Develop good working relationships with governmental departments, local and international organizations in each thematic area and ensure strong referral pathways are maintained.
· Ensure close coordination and information sharing with other QANDIL projects and the Country Main Office in collaboration with the Protection Coordinator and the Head of Office.
Qualifications (Education, Knowledge, and Skills):
· Master/Bachelor degree from an accredited university in Humanitarian Action, International Development, International Humanitarian Law, Social Sciences, Anthropology, International Relations or other related discipline.
· A minimum of Five years of international management experience in the humanitarian and/or development field with at least 1 year in the protection sector;
· Experience with a UN agency or INGO in a post-conflict country is required;
· Experience leading, motivating and managing national staff;
· Fluency in English Language & Arabic language is an advantage;
· Strong leadership with excellent communication, reporting, and interpersonal skills.
· Familiarity with the UN agencies’ nature and modalities of work is a major plus.
· Willingness to work overtime when required for urgent project matters.
· Excellent communication techniques and report and proposal writing skills.
· Ability to work independently with effective time management skills.
· Extraordinary initiative and motivation, creative thinking, and analytical skills.
· Excellent computer skills, highly proficient in the Microsoft Office suite (particularly Excel and Word), web applications, and database software;
· Effective organizational and problem-solving skills, with close attention to detail.
· Discretion and ability to handle confidential issues.
How to Apply: Interested applicants must send their most recent CV and Cover Letter to firstname.lastname@example.org, subject line must read: IDP PARC Manager – E**rbi**l**
Note: Applications not meeting the specified minimum requirements or received after closing date may not be considered. Shortlisted candidates will be contacted for an interview that may include a written test of communication and writing skills.
- Organization: Qandil - Humanitarian Aid
- Location: Erbil (Iraq) | Iraq
- Grade: Mid/Senior - Internationally recruited position - Mid/Senior level
- Project and Programme Management
- Refugee rights and well-being
- Managerial positions
- Protection Officer (Refugee)
- Closing Date: 2018-08-25