Communications Advisor – Federation Communications (f/m)
SOS Children’s Villages International is the umbrella organisation for the global federation of SOS Children’s Villages. As a non-governmental social development organisation, we help children and young people without parental care, families in difficult living conditions through services in care, education, health and emergency relief and we advocate for children’s rights. We work in 135 countries and territories, reaching over one million children, young people and families each year.
Mission and position purpose
Federation Communications supports and manages the strategic positioning of SOS Children’s Villages (International) internally and externally. One of the key ways in which this task applies is through support of the organisation’s Management Team (MT) in communications with staff and external stakeholders.
Working closely together with the Chief of Staff, the Federation Communications Advisor takes responsibility for defined activities and deliverables of Federation Communications. S/he crafts messages and content around management communications and strategic topics for senior management (Strategy 2030, the federation’s and organisation’s annual/mid-term priorities and achievements, incl. International Annual Report, etc.), develops concepts and plans for specific communications tasks/objectives and manages their distribution across multiple channels (letters, reports, newsletters, blogs, social media, broadcasts, events, etc.). Through his/her work, the Federation Communications Advisor ensures that communications on federation and General Secretariat topics are aligned with the SOS brand positioning and federation strategy, are consistent across internal and external audiences, and enhance the MT’s accessibility to and visibility within the organisation.
Tasks and responsibilities
- Develop and execute communications concepts/plans for specific communications objectives – especially in support of management communications
- Develop and produce content for various forms of communications material for a variety of channels and audiences, translating abstract and high-level content into messages that suit the target audiences
- Be an active member of the Management Communications Committee
- Coordinate an annual leadership and management communications and events calendar and support with the content and logistical planning and execution of GSC and federation-level events
- Support the C-suite as a writing resource for specific communications items by drafting, editing and/or copy-editing leadership and management communications pieces, ranging from talking points and speeches to high-level correspondence and key internal and external presentations and reports
- Coordinate, produce and keep an overview of content/information that is key for the federation/MT and needs to be available for all staff, ensuring the best use of the Virtual Collaboration Platform (organisational intranet) to this end. This task includes responsibility for the federation and MT content on sos-childrensvillages.com.
- Support the reputation risk/crisis communications team during peak periods, specifically collaborating with colleagues in Issue & Crisis Management, Regional Offices, Child Safeguarding, Integrity, Compliance and Legal, Human Resources and Internal Audit. This can include drafting reputational risk communications including risk assessment, alerts, toolkits, Q&As and internal reputational risk management strategies.
- Support effective communication and coordination between Communications & Brand and Chief of Staff/CEO team/Federation Communications
- Master’s degree in journalism or communications, or an undergraduate degree with comparable experience
- Minimum of five years working experience in communications, in an editorial team, agency and/or a corporate/internal communications team in an organisation/company
- Experience in developing and implementing successful communication strategies/concepts and plans
- Superior (native or native-level) English writing and editing skills combined with the ability to convey and adapt complex/abstract information to the needs of varied target audiences; German language is an asset
- Ability to provide professional counsel and manage stakeholder relationships in an advisor-to-client capacity
- Ability to plan and run projects and activities/events that include diverse stakeholders and participants and run on different channels/platforms
- Capacity to work under pressure and on short deadlines and to prioritise workload
- Ability to work in a complex environment with a hands-on mentality and structured way of working, yet remain open minded towards new approaches and showing willingness to challenge conventional paradigms
- Applicants preferably hold a valid Austrian working permit or are eligible to work within the EU
- A key communications position with varied scope of tasks and the ability to contribute to the organisation’s ability to achieve its strategic goals
- Opportunity to support and interact with senior management of one of the largest NGOs globally and support our meaningful mission in providing “A loving home for every child”
- A salary that will be commensurate with experience and qualification
If you are interested in this position, please send your detailed e-mail application by 16 September 2018 to email@example.com, SOS Children’s Villages International, Human Resources, 6020 Innsbruck/Austria, www.sos-childrensvillages.org/
- Organization: SOS Children’s Villages International
- Location: Innsbruck (Austria)
- Grade: Mid/Senior
- Communication and Public Information
- Closing Date: 2018-09-16