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HR Officer (Learning)

Geneva (Switzerland)


The Department of Human Resources Management (HRD) is responsible for providing a sound, well managed, responsive and efficient organization-wide Human Resources Management strategy and global HR advisory services which support the work of WHO and its Member States, encompassing, but not limited to\: HR Policy Development, Organizational Design and Job Classification, Talent Management (including Succession Planning, Global staffing, Career Development and Training, Rotation and Mobility), application of the UN Common system's Compensation and Benefits, HR Legal Advisory Services, Administration of Justice, Global Staff/Management relations, representation of WHO in inter-agency UN Common System HR initiatives.




Coordinate the management and smooth delivery of the various language programmes currently managed by WHO Headquarters by\:

- Ensuring availability of language learning courses to the target audiences in the six official United Nations languages, plus German and Portuguese (providing technical input on their content and design, planning, implementing, monitoring and reviewing distance language learning, scheduling and promoting intensive modules of virtual classes),

- Coordinating within WHO and with the suppliers and managing enrolment procedures on ongoing and basis, evaluating the courses and their effectiveness, analysing responses, producing regular reports and make recommendations for improvement, wherever required;

- Managing, with guidance from the supervisor, the HR learning budget, suggesting amendments and modifications to language programmes, highlighting financial implications of current or new language programmes and taking corrective or adaptive actions where and when required.

The responsibilities under the Global Language Programme also include themanagement of the “MOBILITY LANGUAGE PACK”, geared towards the needs of staff members and their dependents under the Mobility programme, as well as the coordination and implementation of the “LANGUAGE PROFICIENCY EXAMINATIONS” including organizing world-wide enrolments for all WHO and UNICC staff and arranging for payment of registration and fees.



Conduct assessments of all learning/training modules across the Organization, draw conclusions with Team Lead, CDL of their relevance in addressing organizational priority areas through training initiatives and making pertinent recommendations if amendments appear to be required.



Collaborate with technical departments to identify learning programmes by technical/functional area which should be mandatory; make submissions of potential mandatory training through Team Lead, CDL to the Global Learning and Development Committee for their consideration.



Plan, implement, monitor and review the “effective writing” courses offered in WHO including registration management, evaluation-administration and production of pertinent reports and recommending improvement, wherever required.



Plan, implement, monitor, review and report on cultural awareness courses (provided at HQ and through distance-learning modules globally) through the Cultural Navigator Tool.



Manage all phases and administrative steps in the process of “Requests for Proposals” to obtain services from external service providers, as and when required.



Essential\: First level university degree in education/ adult education, social sciences, didactics, or another field directly relevant to the profile of the position.
Desirable\: Formal training in adult-education/ training , training-of-trainers or similar areas of specialization.


Essential\: At least two years' experience in learning/ training or instructive contexts in a large corporation, Organization or government entity, some of which in an international context.

Experience in project management, workplan management ideally in an ERP context; some familiarity with financial management issues.


Sound knowledge of career development and training-related issues especially in the area of adult-educational programmes.

Familiarity with UN/ WHO rules, regulations, procedures and practices as related to the work.

Solid familiarity with modern training technologies, elearning and long-distance learning tools and scientifically applied evaluations.

WHO Competencies

Respecting and promoting individual and cultural differences
Ensuring the effective use of resources
Producing results

Use of Language Skills

Essential\: Expert knowledge of English.

Intermediate knowledge of French.

The above language requirements are interchangeable.


Desirable\: Working knowledge of another UN Official language


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 46,472 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2746 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\:// Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link\: http\:// Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220./ul>
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: WHO - World Health Organization
  • Location: Geneva (Switzerland)
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Human Resources
    • Education, Learning and Training
  • Closing Date: 2018-08-27

What does it mean?

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