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  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Mogadishu
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Information Technology and Computer Science
    • Operations and Administrations
    • Managerial positions
  • Closing Date: 2018-09-28

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C3 Systems Operations Manager

Mogadishu (Somalia)

Background Information - Job-specific

Under the overall supervision of the UNOPS Senior Programme Manager, the incumbent will work under the Chief of UNSOS Field Technology Section, or a designated officer, and be responsible for providing practical support to UNSOS Field Technology Section.

Functional Responsibilities

Functional Responsibilities

With a proposed 24-hour monitoring policy in place, the C3 Systems Operations manager will have technical oversight responsibilities over the operations and maintenance of the Command, Control, Communications (C3) systems infrastructure for camp protection, and perform the following tasks while reporting directly to the Chief of FTS: 

  • Establish and implement a robust operations and maintenance plan for the tactical C3 systems that is easily auditable;
  • Ensure short and long-term implementation milestones are met against the SLA approved by both the Chief of FTS in consultation with UNSOS and AMISOM Security;
  • Establish SOPs and relevant policies to facilitate the overall coordination and communications between FTS, UNSOS and AMISOM, as well as external contractors and solution’s provider as required;
  • Co-develop relevant SOPs, policies and procedures with UNSOS and AMISOM stakeholders to enhance the overall physical security architecture;
  • Provide advice on asset management in conjunction with FTS Governance, Risk and Compliance unit;
  • Conduct regular meetings with the relevant stakeholders on technical/operational issues regarding the C3 systems;
  • Effectively communicate and advise relevant operational information to concerned stakeholders;
  • Establish quality assurance standards and practices;
  • Develop and produce periodic reports and briefings for the Chief of FTS, including strategy papers and analytical reports;
  • Establish and implement a robust information security program that includes disaster recovery and operational resiliency;
  • Communicate     relevant information to all team members, such as changes in scheduled maintenance dates as well as changes in the operational requirements; 
  • Perform any other duties as required.
 Impact of Results 

Works with minimal amount of supervision; independently provides accurate deliverables in the areas of Tactical C3.


Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:

  • Bachelor’s degree in Computer Science, Business Administration or any related field, or equivalent years of experience managing an Information Systems infrastructure.
Certifications:
  • Certifications on PRINCE2, ITIL, Supervisory Skills for Future ICT Managers, ICT Security: Advanced Incident Handling & IT Security Awareness trainings are highly desirable.
Experience:At least 7 years of relevant experience in ICT Data centre, Integrated Security Solution (physical access control, security cameras, intrusion detection and others) related project implementation and management.
  • At least 7 years of relevant experience in implementation and management of ICT Data centre and Integrated Security Solution (physical access control, security cameras, intrusion detection and others) related projects.
  • Experience in disaster recovery planning and operations management is highly desirable.
  • Field experience working with multi-dimensional teams and de-centralized operations desirable.
  • Experience in establishing, managing data centres, drafting policy, SOP, guidance development and provision of training is desirable.
Language Requirements:
  • Fluency in English is required. Knowledge of a second UN language is highly desirable.


Contract type, level and duration


Contract type: Staff
Contract level: P3
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'


For more details about United Nations staff contracts, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS


UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.



Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.






Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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What does it mean?

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