The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.
IRC Middle East (ME) Region, whose office is based in Amman, provides management support to five countries; namely Lebanon, Jordan, Syria, Iraq and Turkey.
The primary objective of the position is to build local and regional supply chain management capacity in IRC country programs via both remote and in-country support activities. It requires the occupant to have a thorough understanding of all aspects of the humanitarian supply chain, donor and IRC policies, including but not limited to needs assessment, procurement, warehousing and inventory management, transport, and information management.
When not deployed on a roving assignment, the Roving Supply Chain Coordinator will support Regional Supply Chain Director (RSCD) for ME in developing a high standard of Supply Chain excellence to maximize program support, efficiency and results. In addition the Roving Supply Chain Coordinator will provide in ground and remote technical supply chain support to IRC offices worldwide when required. The success of this role require close collaboration with RSCD, country leadership, program teams, country supply chain operations and GSC based in NY.
Under the direct supervision of the Regional Supply Chain Director, the Roving supply chain coordinator will be responsible for the following based on an agreed Terms of Reference for each deployment:
•Conduct assessments of field supply chain policies, procedures, controls, and performance in designated countries;
•Develop and support implementation of improvement plans.
•Deputy Director for Operations and/or County Director is promptly informed of any areas of concern or potential or suspected violations.
•Provide constructive support to other functions to ensure effective, compliance to policies & procedures.
•Implement discrete, time-bound Supply Chain initiatives which improve performance or compliance (i.e. establish an asset register or assist country in implementing elements of an audit corrective action plan);
2.Training & Outreach:
•Provide training to field-staff on basic IRC supply chain policies, procedures, and ERP software.
•In Coordination with the Regional Supply Chain Director, oversee the development and delivery of enhanced orientation and training materials and approaches for supply chain and non-supply chain staff;
•Proactively develop the skills of IRC staff to understand and utilize Supply Chain tools and services to design and implement quality programming.
•Review and provide feedback on assigned supply chain reports submitted by country offices;
•Conduct interviews with applicants for supply chain positions where required for Country programs / Field offices
•Provide face to face (when in-country) and remote orientation to newly hired field based supply chain staff, at IRC regional office and in designated countries;
•Temporarily fill senior field-based supply chain positions, such as Supply Chain Coordinator;
•Act as a Regional Supply Chain Director at her/his absence.
4.Technical Management & Systems:
•Participate in the development and implementation of GSC ERP system.
•Manage discrete aspects of the supply chain function (i.e. procurement; warehousing; fleet) if deployed, or assist the GSC with providing technical support for these functions at the regional level;
Key Working Relationships:
Position Reports to: Regional Supply Chain Director
Position directly supervises: N/A unless specified during deployments
Other Internal and/or external contacts:
Internal: Regular relationships with regional and country Supply Chain staff at all levels, Deputy Director of Operations and Country Directors. Interacts with IRC Program departments and technical units and advisors. Actively participate in global and regional supply chain, conferences, and leading sessions as required.
External: May Serve as IRC Supply Chain representative in outside meetings, other non-governmental organizations, inter-agency groups and foundations.
Education: Bachelor’s Degree required; advanced professional certification in supply chain management and/or emergency response management strongly preferred.
Work Experience: At least 5 years of experience in managing humanitarian supply chain; Strong financial management and budgeting skills; Demonstrated ability to develop and roll-out supply chain policy and SOPs; Clear training and coaching ability; Experience working with a diverse portfolio of Donors and knowledge of specific donor guidelines.
Demonstrated Skills and Competencies: High degree of flexibility and ability to work under sometimes extreme hardship conditions against tight deadlines; Strong computer and communication equipment skills, including Microsoft Office applications. Must be able and authorized to drive manual transmission 4WD vehicles.
Fluency in English and Arabic is required.
Good working knowledge of French would be an added advantage
Working Environment: 75% travel/deployment
Professional Standards The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.