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ICT Project Assistant

New York City (United States of America)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: New York City (United States of America)
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Project and Programme Management
    • Information Technology and Computer Science
    • Administrative support
  • Closing Date: 2018-10-10

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Background Information - Job-specific

The United Nations  Office of Information and Communications Technology is responsible for defining strategic direction for ICT to the Secretariat. It provides oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat’s overall ICT strategy. The team consists of more than ­­300 people operating global data centers and coordinating services provided by more than 4,000 people in UN offices worldwide. UNOPS has been requested to assist in the implementation of this activity.

Functional Responsibilities

Under the overall supervision of the UNOPS/OICT Senior Portfolio Manager, the incumbent will be responsible for the performance of the following functions: 

  • Provide general office assistance, set up and maintain files/records, organize meetings, physical space planning, identification of office technology needs, maintenance of equipment inventory, etc.;
  • Perform other related technical and administrative duties, as required, e.g. cloud computing cost recovery, operational training, performs quality assurance procedures to ensure client satisfaction, recording of expenditures and facilitation of financial recovery;
  • Compile, summarize and present information/data on specific projects (i.e. hybrid cloud computing implementation) and related issues;
  • Assist with the submission and review of project documents, budgets, ensuring necessary approval and entry in computerized systems;
  • Liaise with project management / admin groups in other locations such as UNGSC (Brindisi, Italy),  UNICT in Valencia, Spain as well as Offices Away from Headquarters and Regional Economic Commissions as required;
  • Assist with monitoring status of project proposals and receipt of relevant documentation for review and approval;
  • Assist in the preparation and coordination of internal and external communication materials;
  • Perform other related duties as required. 
Impact of Results 

The result of work of the ICT Project Assistance impacts directly on the delivery of services that satisfy the requirements of the Department as well as the performance of the services implemented in the New York Headquarters. It will also ensure proper processes and methodologies are followed and implemented according to the established standards.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

  • High School Diploma or equivalent. A Bachelor or master’s degree in ICT, Finance, Human Resource, Business Administration or related field may be considered in lieu of experience.

  • Minimum of 5 years of progressively responsible administrative experience  in an international/ multicultural organization in the field of ICT, finance, human resources, project management or other related fields is required. A candidate with a University degree must have at least one year of experience in the relevant area.
  • Proficient knowledge of MS Office (MS Word, MS Excel and MS PowerPoint) is required.
  • Proficient knowledge of MS Project and MS Visio is desirable.
  • Experience in writing of various communications materials and related documents is required.
  • Knowledge of the OICT, UN systems and applications and Staff and Financial Rules and Regulations is desirable.
  • PRINCE2 Foundation and/or Practitioner certifications are highly desirable.
Language Requirements:

  • Fluency in English is required. Knowledge of a second UN language is highly desirable. 

Contract type, level and duration

Contract type: Staff Contract level: G5
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'

For more details about United Nations staff contracts, please follow this link:

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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