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  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Luanda
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Operations and Administrations
  • Closing Date: 2018-10-18

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Assc Ops Data Mgt Off

Luanda (Angola)

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Associate Operations Data Management Officer


The Associate Operations Data Management Officer is responsible for the management of data collection and reporting activities in field operations. The incumbent liaises with relevant Officers in the regional hubs or sections in headquarters, as applicable, for technical guidance on data management. He/She normally supervises some support staff.


- UNHCR has reliable and up-to-date data on persons of concern.
- UNHCR registration and ProGres database are maintained with high quality so that it will be used for the operational planning and producing relevant reports and statistics.

- Manage the use, maintenance and technical support of databases used in the operation (registration, voluntary repatriation, resettlement, etc.) including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports.
- Analyze and respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters.
- Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analysis with relevant staff of other offices in the country, Regional Hub and/or Headquarters, as applicable.
- Be responsible for the registration ("ProGres") database, oversee data input and reporting in close collaboration with other officers (protection, registration, community services, etc.).
- Assist in training of UNHCR staff as well as staff members of  implementing partners in relevant aspects of data management.
- Liaise with Headquarters on new reporting requirements and procedures as needed; conduct data collection audits in order to ensure that no unnecessary data collection is occurring and to ensure that all necessary data is being captured; assist in development of new data collection and data analysis tools, including efficient data capturing forms; and create and maintain databases and spreadsheets that meet operational requirements.
- May be required to coordinate with GIS officers to ensure that data collection is compatible with GIS as necessary.
- Archive and backup database systems; ensure security of databases; perform database administrator functions.
- Assist in compiling and calculating statistics for resettlement, population figures, indicators, and other standard, annual, periodic and special statistical reports.
- Assist all units in creation, design and maintenance of  database and spreadsheets that meet operational requirements.
- Perform other related duties as required.

- Authorize updates and amendments of ProGres data and the ProGres SOP.
- Design operational reports, statistics, and other relevant data collection forms.


- Undergraduate degree (equivalent of a BA/BS) in Statistics, Economics, IT or related fields plus minimum 3 years of previous work experience relevant to the function or in data management, statistics, analysis and information technology. Graduate degree (equivalent of a Master¿s) plus 2 years or Doctorate degree (equivalent of a PhD) plus 1 year of previous relevant work experience may also be accepted.
- Knowledge of English and UN working language of the duty station if not English.


- Familiarity with ProGress and registration system.
- Completion of  UNHCR learning programmes or specific training relevant to functions of the position.
- Technical GIS knowledge.
- Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Associate Operations Data Management Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L2 - Accountability Level 2
C002L2 - Teamwork & Collaboration Level 2
C003L2 - Communication Level 2
C004L2 - Commitment to Continuous Learning Level 2
C005L2 - Client & Result Orientation Level 2
C006L2 - Organizational Awareness Level 2
M001L2 - Empowering and Building Trust Level 2
M003L2 - Judgement and Decision Making Level 2
X001L2 - Analytical Thinking Level 2
X003L2 - Technological Awareness Level 2
X005L2 - Planning and Organizing Level 2 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
See below for this postion's Operational Context

For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care ( Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.


Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.


- UNHCR has reliable and up-to-date data on persons of concern.
- UNHCR registration and ProGres database are maintained with high quality so that it will be used for the operational planning and producing relevant reports and statistics (including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports). The crisis in Kasai Central Province of the Democratic Republic of Congo (DRC) began in August 2016 with the violent uprising of a local militia (Kamuina Nsapu). It has spread to the Provinces of Eastern Kasai and Lomami. As a result, the civilian population started to flee outside the country in search of asylum. In April 2017, the Lunda Norte Province of Angola started to receive Congolese refugees, and in May 2017, UNHCR declared at Level 2 Emergency in the country. In Angola, 34,000 Congolese refugees were biometrically registered. No new arrivals are being reported in Angola at the time of writing.
Apart from the area already identified to shelter the refugee population, the government has a policy to expand the area if new influxes arise, as well as for additional activities such as agriculture and livestock. In order to operationalize the Interagency Contingency Plan for new influxes, the government has offered a space 7km north of Dundo to serve as new transit facility, and request for the rehabilitation of the current reception center.
The refugees were initially hosted in Mussunge and Cacanda reception centers, as well as Dundo¿s urban areas. The government of Angola allocated 27ha of land in the Lóvua District located at 100km to accommodate 30,000 refugees. Consequently, site development activities are being undertaken and refugees¿ relocation process has started since August 2017. Housing in Luanda is expensive and the quality is relatively low. There are frequent power cuts and houses therefore need to have their own generators. Water supply is frequently interrupted and buildings have water tanks that are filled by water supplied by trucks. Traffic is very congested and travel time defines areas that are suitable for living. Luanda is a category B duty station. RSMs include the payment of a security guard and an additional security guard for single female staff. Street crime such as assaults and theft from vehicles are common in some areas. Car theft have been reported. Houses need burglar bars, house breaking-in are on the rise. Angola is in phase 1 of the security phases and travellers to Angola are advised on their arrival to receive a security briefing. Travelers to Angola are required to present the yellow fever vaccination card upon arrival at the airport. Portuguese is the working language in all meetings with the Government and certainly with local suppliers and other interlocutors. Spanish and Italian speakers can understand conversation in Portuguese.

Please note that the closing date for all vacancies in the September 2018 Compendium is Thursday 18 October  2018 (midnight Geneva time).

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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