Regst Officer (Data Migration)

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Registration Officer (Data Migration)

ORGANIZATIONAL CONTEXT
Located within the DIST/ DPSM Joint proGres V4 and Biometrics Projects, under the overall supervision of the Programme Lead and reporting directly to the Deployment Lead, this position is responsible, as an integral part of the proGres V4 team, for providing technical deployment support to the proGres V4 project.

The incumbent is expected to work within the Deployment Work Stream of the project and perform a range of tasks including technical assessment of business processes and training needs for operations targeted for deployment of proGres V4; user training of UNHCR staff and external partners, data mapping and data migration, development of report templates, etc. during and after deployment. The incumbent will provide support to operations with proGres V4, and will provide feedback to the HQ proGres Development Team regarding business requirements for the development and improvement of proGres V4.

The position will also contribute to knowledge management and team learning.

FUNCTIONAL STATEMENT
Accountability
- Data migration is conducted at the highest possible quality minimizing risk of data loss or corruption of data.
- Technical analysis are conducted as part of the assessment of countries targeted for deployment of proGres V4.
- Requirements for the development and improvement of proGres V4 and other refugee registration and case management systems as documented.

Responsibility
- Liaise with the project team and with field operations on issues related to data migration and data quality checks.
- Follow up on data quality issues with field operations in order to ensure the data quality is sufficient before migrating data from proGres v3 to v4.
- Data quality assessment and data mapping prior and post data migration from proGres V3 and other systems against the proGres V4 data model.
- Automated data migration packages.
- Conduct user training of UNHCR and Partner staff in general and for data management, data queries and report writing in particular during deployment missions and after implementation.
- Provide ongoing support to field users on data migration and report related issues post deployment.
- Assist operations with change management and updating SOPs in order to align them with proGres V4.
- Develop data migration framework.
- Develop, document and maintain data migration scripts and packages.
- Implement the data migration packages during deployments.
- User management, including security profiles (Teams) and Business Unit management.
- Respond to field requests regarding data issues in relation to proGres v4.
- Identify training needs and support in the planning phase, in particular in relation to technical assistance and reporting.
- Support staff to establish and strengthen their own capacity and that of government counterparts to manage registration and maintain population information. 
- Assist with management of change requests, including identifying, prioritizing, drafting, submitting and implement these.
- Any other related tasks required by the Project.

Authority
- Determine the most appropriate way of migrating data into proGres v4 ensuring the highest quality of the migrated data and minimizing the risk of data loss or data corruption.
- Validate and approve data quality prior to data migration.
- Validate data post migration approving the data migrated correctly.
- Manage proGres User accounts.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- Undergraduate degree (equivalent of a BA/BS) in  Computer Sciences or related field plus minimum 6 years of previous work experience relevant to the function. Graduate degree (equivalent of a Master¿s) plus 5 years or Doctorate degree (equivalent of a PhD) plus 4 years of previous relevant work experience may also be accepted.
- Strong database and data management skills, including proGres v3, proGres v4, SQL and MS Dynamics CRM.
- Strong understanding of the principles of and concepts of international protection and UNHCR.
- Technical expertise in registration, individual case management and identity management systems, including proGres, in refugee and internal displacement situations.
- Demonstrated experience in systems management particularly as related to data management for individual protection, assistance and solutions delivery.
- Excellent knowledge of English.

DESIRABLE QUALIFICATIONS & COMPETENCIES
- Knowledge of UNHCR's mandate for protection and solutions and relevant policies.
- Working knowledge of French. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M003L3 - Judgement and Decision Making Level 3
M004L3 - Strategic Planning and Vision Level 3
X001L3 - Analytical Thinking Level 3
X005L3 - Planning and Organizing Level 3
X009L3 - Change Capability and Adaptability Level 3

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

 

Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

 

Please note that the closing date for all vacancies in the September 2018 Compendium is Thursday 18 October  2018 (midnight Geneva time).