Senior Cluster Coordinator (Shelter / NFI / CCCM)

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Senior Cluster Coordinator (Shelter / NFI / CCCM)

ORGANIZATIONAL CONTEXT
In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Shelter and Camp Coordination and Camp Management (CCCM) Cluster Lead Agency under the Cluster Approach, the position of Cluster Coordinator performs a dedicated coordination, strategy development and advocacy function. The Senior Shelter/ Non Food Items (NFI) / CCCM Cluster Coordinator reports directly to the UNHCR Country Representative who has final accountability for the performance of UNHCR as Cluster Lead Agency. Additionally, the Senior Cluster Coordinator liaises with the Global Shelter and CCCM Cluster Coordinators who have global responsibility for the performance of UNHCR as the Global Cluster Lead Agency. 

The incumbent effectuates UNHCR's commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The UNHCR Shelter / NFI / CCCM Lead Agency functions, embodied in the role of Cluster Coordinator, are critical in ensuring UNHCR¿s leadership within a diverse humanitarian actors and service providers working in the shelter sector, in camps and spontaneous sites, collective centres and urban displacement areas. The Snr Cluster Coordinator is expected to perform UNHCR's lead role in the Shelter / NFI / CCCM Cluster and to impartially represent the interests of the partners of the Cluster, including the provision of active support, as applicable, to sub-national Clusters or working groups of the Cluster which may be coordinated by other Agencies or NGOs. As a result, the incumbent leads an inter-agency team in an environment that requires high standards of accountability and demonstrable leadership, coordination, negotiation and conflict resolution skills, and in which the principles of partnership and collaboration are essential. 

The Senior Cluster Coordinator (Shelter / NFI / CCCM) represents the Cluster¿s partners in Inter-Cluster Coordination Mechanisms (ICCM). She / he ensures appropriate cross-sectoral coordination with other related Clusters such as WASH, Education, Health, Food Security, Emergency Employement and Community Rehabitlitaiton, Protection and others; advocates for durable solutions in the humanitarian response; leads the mainstreaming of early recovery activities in the Shelter / NFI / CCCM Cluster; and spearheads the integration of cross-cutting issues into the work of the Cluster, especially age, gender, diversity, HIV, environment.

The incumbent works closely with and/or directly supervises a multi-functional Cluster Support team, including, but not limited to, the areas of information management, needs assessment, technical support, shelter recovery, reporting and advocacy.

The primary responsibility of the coordinator is to support UNHCR Yemen to lead the Shelter / NFI / CCCM Cluster.  The Snr Cluster Coordinator works under the direct supervison of the Representative and will be stationed in Sana¿a and visit field hubs as appropriate and when permitted.

FUNCTIONAL STATEMENT
Accountability
- The Shelter / NFI / CCCM needs of populations of concern are met through timely, appropriate, and coordinated action by all cluster members.
- Effective coordination mechanisms and tools, including information management, are established and maintained with cluster members, government counterparts and donors, ensuring timely and effective needs assessment, appropriate planning, prioritization, implementation, reporting and evaluation.
- Where appropriate, these mechanisms build up and reinforce existing national coordination mechanisms and build capacity.
- Strategies and activities delivered by the Shelter / NFI / CCCM Cluster enjoy political and/or financial support by other clusters, government, donors and other partners through effective prioritization, advocacy and resource mobilization.
- UNHCR performs its Shelter / NFI / CCCM Cluster co-Lead Agency functions in a manner consistent with IASC standards and guidelines governing the Cluster Approach, in particular the IASC Generic Terms of Reference for Cluster Coordinators at the country level and the IASC Reference Module for Cluster Coordination at the Country Level.

Responsibility (process and functions undertaken to achieve results)

Strategic Direction and Coordination
- Ensure appropriate coordination services, including meetings with all relevant sector stakeholders including national and local authorities, non-government and civil society organizations, donors and representatives of affected populations and ensure that meetings are managed in line with the Principles of Partnership ensuring that cluster coordination is inclusive, consultative and results-oriented.
- Support the implementation of the IDP Strategy of the HCT which establishes an overall framework for responding to displacement-related needs across clusters.  Support will also extend similarly to the Humanitarian Country Team (HCT) and ICCM efforts to promote stronger joint programming where needed.
- Ensure strategic decision making on shelter, NFI and CCCM related interventions per governorate / district, taking into account numbers of IDPs and affected communities, criticality of needs, accessibility of beneficiaries, cooperation of local authorities and availability and performance of local partners.
- Update the Shelter / NFI / CCCM Cluster¿s strategy in a consultative process with partners including the local authorities and subnational Clusters and ensure that the shelter, NFI and CCCM response is driven by this strategy. Ensure that durable solutions are incorporated in the strategy as well as an exit strategy and Cluster deactivation indicators are in place in due course.
- Ensure that the Shelter / NFI / CCCM Cluster¿s strategy is aligned with and integrated into the Humanitarian Country Team¿s Yemen Humanitarian Response Plan (YHRP).
- Contribute to the development of the Humanitarian Needs Assessment Overview (HNO) and the YHRP in close collaboration with OCHA.
- Ensure coordination with government counterparts and other relevant authorities.
- Ensure that contingency planning and emergency preparedness measures are updated and developed.
- Ensure proper linkages with protection, Disaster Risk Reduction (DRR), relief and recovery and development efforts. Ensure that appropriate transitional measures are in place for handing over to local authorities, recovery and development actors in due course and in line with the exit strategy.
- As may be appropriate, lead early warning, contingency planning and emergency preparedness efforts for the Cluster and ensure adequate participation of relevant stakeholders in inter-cluster preparedness activities.
Needs Assessment, Resources Mobilization and Allocation
- Lead, coordinate and conduct within the Shelter / NFI / CCCM Cluster, or at inter-cluster level, coordinated needs assessments, including participatory assessments. 
- Ensure that the Shelter / NFI / CCCM Cluster addresses all of the identified needs of the affected population and/or identifies the appropriate service provider to do within its CCCM mandate. Alternatively identify constrains that impede delivering assistance and advocate accordingly.
- Provide transparent strategic direction for the development of common funding criteria, resource mobilisation and prioritization within the Shelter / NFI / CCCM Cluster for inclusion in consolidated appeals and pooled funds processes.
Capacity Development
- Support the subnational Cluster Coordinators and focal points and deliver training on cluster coordination and technical guidance as required.
- Undertake capacity mapping and gap identification as well as training needs.
- Coordinate the delivery of shelter, NFI, cash assistance and CCCM training activities for partners, the civil society, IDP, host communities and local authorities as relevant. 
- Coordinate initiatives to build the CCCM capacity of the national and local government, partners and civil society.
Standard Setting and Implementation
- Ensure that the shelter, NFI and CCCM response is informed by appropriate relevant standards, such as those in the SPHERE guidelines and the UNHCR Emergency Handbook, and accepted good practices.
- Ensure appropriate collaboration with shelter, NFI and CCCM response-related clusters of Emergency Employement and Community Rehabitlitaiton,(EECR - formerly called Early Recovery), Education, Health, Logistics, Protection and WASH in the work of the Cluster.
- Coordinate the integration of cross-cutting issues in the work of the Shelter, NFI and CCCM Cluster, including age, gender, environment and diversity. The HCT has particulalry identitfied two themes as cross-cutting : gender and protection.
- Promote the use of the Guidelines on Age, Gender and Diversity Mainstreaming.
- Through Cluster-wide consultative processes, provide inputs into the development of global shelter and CCCM policy and standards led by the Global Shelter and CCCM Clusters.
- In collaboration with the cluster partners, implement the Shelter/ NFI / CCCM Cluster strategy in line with the YHRP. Ensure that the response plan of the Cluster is updated regularly according to evolving needs and that it establishes indicators by which performance of the Cluster can be measured.
- Contribute to the monitoring framework developed by the ICCM to ensure regular tracking of achievements against YHRP strategic objectives and activities.
- Prepare the Cluster¿s core documents as defined by the Global Shelter and CCCM Clusters¿ guidance: strategy, technical standards, and updated factsheet. These documents will be prepared with support and inputs from Cluster¿s partners.
- Advocate for the utilization of rights, participatory and community-based approaches in the planning and implementation of projects.
Information Management, Monitoring, Evaluation and Reporting
- Ensure that the Shelter / NFI / CCCM Cluster has a functional information management strategy and mechanism to report and share information within Cluster, with the other clusters, with the government, with the larger humanitarian community, including donors, with UNHCR internal mechanisms and with the Global Shelter and CCCM Clusters lead and co-lead agencies and partners. 
- Ensure that the Cluster produces analytical reports, including with regard to the trends and patterns of protection risks, and population movements, and promote that the information on affected population is dissagregated by sex and age.
- Ensure that the Cluster produces regular updates on the concerns of the affected population, the response by shelter, NFI and CCCM actors, the gaps, challenges and recommendations.
- Promote and ensure monitoring and evaluation of the impact of operations carried out by Cluster partners and the performance of the coordination team.
- Facilitate adequate reporting and information sharing, both within the Cluster and with other clusters through ICCM.
- Set-up a monitoring mechanism (including representative IDP committees) in collective centres, spontaneous IDP sites, and IDP hosting neighbourhoods, cities and villages to identify the needs of IDP and host communities and to identify priorities in terms of needs and vulnerability as part of a tailored, context-appropriate CCCM system in close collaboration with the Task Force Population Movement.
- Share information with the relevant departments at UNHCR HQ in Geneva and utilise these departments as a resource when required.
Advocacy and Promotion
- Identify core advocacy concerns for the Cluster through a consultative process: develop joint cluster / inter-cluster initiatives to ensure regular and consistent advocacy.
- Ensure a consistent interpretation and application of international law and related UNHCR and IASC standards and policies for the adequate provision of shelter and CCCM services.
- Ensure the Cluster's adherence to international human rights instruments, the Guiding Principles on Internal Displacement as well as other relevant international and regional instruments in cooperation with the HCT.
- Make advocacy statements on behalf of the Cluster as appropriate.

Authority
- Represent the Cluster at the ICCM and support OCHA in establishing and maintaining appropriate inter-cluster coordination mechanisms.
- Represent the Cluster in meetings with sectoral and external partners, authorities and other relevant interlocutors.
- Chair Cluster meetings with Internation Organzation for Migration (IOM) as co-chair.
- Upon consultations with cluster partners, take final decision over format and frequency of meetings, designation of focal points and the establishment of a Strategic Advisory Group, technical working groups and ad hoc / task-related bodies for specific issues. 
- Implement decisions on indicators to measure impact and performance of the cluster partners.
- Advise the Humanitarian Coordinator/Resident Coordinator, the HCT and Cluster partners on the prioritization and inclusion of project proposals and common funding criteria for inclusion in inter-agency funding appeals.
- Direct transparent and accountable financial and other resource allocation within the Cluster, when required, such as with regard to Central Emergency Relief Fund (CERF) or Humanitarian Pooled Fund (HPF).
- Manage the team deployed or hired in country to coordinate the Cluster.
- Appraise the performance of any directly supervised personnel of the Shelter / NFI / CCCM Cluster coordination team.
- Support the set-up of subnational Clusters, provide guidance and build their capacity as required.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- Graduate degree (equivalent of a Master¿s) in Architecture, Civil Engineering, Human Settlements, Law, Political Science, Economics, International Relations, Business Administration, Social Science or related fields plus minimum 11 years of relevant work experience in different international organizations (e.g. UN agencies, INGOs, IOs, Donors, Red Cross Red Crescent). Work experience in Yemen and the Region would be an advantage. Undergraduate degree (equivalent of a BA/BS) plus 12 years or Doctorate degree (equivalent of a PhD) plus 10 years of previous relevant work experience may also be accepted.
- Excellent leadership, coordination, and presentation skills. Strong negotiation and interpersonal skills.
- Excellent knowledge of the Humanitarian reform process and the role of the UN System, the Red Cross Red Crescent Movement, and the NGO humanitarian community in the Shelter / NFI / CCCM Cluster.
- Extensive knowledge of current humanitarian issues.
- Good knowledge of shelter, NFI, CCCM-related technical guidelines and standards, including SPHERE.
- Previous experience in complex humanitarian emergencies and Extensive knowledge of current humanitarian issues.
- Excellent leadership, coordination and information management skills.
- Good knowledge of cluster roles and responsibilities, methodologies, monitoring and advocacy.
- Demonstrated experience in understanding the position and needs of national partners, as well as building their capacity.
- Excellent knowledge of English.

DESIRABLE QUALIFICATIONS & COMPETENCIES
.
- Applied knowledge in programme management, project formulation, its programme cycles and reporting standards.
- Previous exposure to cluster approach, preferably both at the global policy level and with a field implementation approach.
- Expertise in planning, formulation, implementation, monitoring and reporting on humanitarian operations.
- UNHCR Coordination Learning Programme (CO-LEAD)
- UNHCR Management Learning Programme
- UNHCR tri-cluster Knowledge and Coordination Skills Training
- UNHCR Workshop on Emergency Management
- Applied knowledge in UNHCR mandate, its policies and priorities in relation to IDPs, shelter, NFI CCCM
- Demonstrated expertise in programme management and reporting requirements.
- Knowledge of another relevant UN language or local language.
- Knowledge of Arabic is an asset C001L4 - Accountability Level 4
C002L4 - Teamwork & Collaboration Level 4
C003L4 - Communication Level 4
C004L4 - Commitment to Continuous Learning Level 4
C005L4 - Client & Result Orientation Level 4
C006L4 - Organizational Awareness Level 4
M001L4 - Empowering and Building Trust Level 4
M002L4 - Managing Performance Level 4
M006L4 - Managing Resources Level 4
M005L4 - Leadership Level 4
M003L4 - Judgement and Decision Making Level 4
M004L4 - Strategic Planning and Vision Level 4
X006L4 - Policy Development & Research Level 4
X001L4 - Analytical Thinking Level 4
X008L4 - Stakeholder Management Level 4 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
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See below for this postion's Operational Context
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For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

Excellent leadership, coordination, and presentation skills. Strong negotiation and interpersonal skills. Excellent knowledge of the Humanitarian reform process and the role of the UN System, the Red Cross Red Crescent Movement, and the NGO humanitarian community in the Shelter / NFI / CCCM Cluster. Excellent knowledge of shelter, NFI, CCCM-related technical guidelines and standards, including SPHERE. Previous experience in complex humanitarian emergencies and extensive knowledge of current humanitarian issues. Excellent leadership, coordination and information management skills. Good knowledge of cluster roles and responsibilities, methodologies, monitoring and advocacy. Demonstrated experience in understanding the position and needs of national partners, as well as building their capacity. Capacity to travel to field locations throughout Yemen and liaise with local authorities. Ongoing conflict between the Houthi/Saleh alliance and the Saudi Led Coalition impacts civilians, refugees and is the cause of internal displacement. The war in Yemen, now in its third year, is exacting an unacceptably high toll on civilians, including on refugees, asylum seekers and internally displaced persons.The crisis has been further compounded by pockets of famine and the outbreak of cholera since April 2017, which has put much of the population at risk, including persons of concern. Facts and figures: 20.7 million people in need ; 1,980,510 Internally Displaced Persons (IDP) ; 84 per cent of IDPs displaced for more than a year ; 946,044 IDP returnees ; 280,623 refugees and asylum seekers (majority from Somalia and Ethiopia). Yemen is the only country in the Arab Peninsula that is a State party to the 1951 Convention relating to the Status of Refugees and its 1967 Protocol. The Government of Yemen (GoY) has not yet incorporated its obligations under the 1951 Convention into national refugee-specific legislation or established a refugee status determination (RSD) procedure. In the absence of such legislation, the legal status of asylum seekers and refugees is governed by a mix of decrees and provisions, inter alia, the Republican Decree N° 47 of 1991 on the entry and residence of foreigners. UNHCR has a Country office in Sanaa (21 int/83 nat staff), a Sub-Office in Aden (7 int and 55 nat staff), as well as field offices in Hodeida (1 int/9 nat staff), Saada (1 int/6 nat staff), Ibb (1 int/3 nat staff) and Kharaz (13 nat staff) In order to support and protect the health and well-being of its workforce, time-off are granted to the international staff. The aim is to ameliorate our work-life balance and take a break from isolated, difficult and dangerous working and living conditions. Rest and Recuperation (R&R) in Yemen consists of a 4-week cycle. Moderate climate, dry most of the year with temperatures going from 20 to 30 degrees. Sana'a is located at a highland 2,300 m above sea level. The level of medical facilities and services available are different from place to place around Yemen. For this reason, persons with pre-existing medical conditions must consider the implications of working in Yemen, and should take all possible steps to ensure that they are medically prepared, including carrying sufficient supplies of any necessary prescription or other medication. Movement and travel of international staff is limited to and from the UN Compound and offices only. Very limited possibility for leisure and recreational facilities. Stressful work context, therefore capacity for self-care is very important and personal security awareness is critical. All staff members must do the mandatory Based Basic Security in the Field and Advanced Security in the Field. The SSAFE training is to be completed by all international staff before deployment to Yemen (note these certificates expire after 3 years and must be updated if required). Those who have attended SSAFE in another country within the previous three years need only attend a refresher course in Yemen. Due to the unstable security situation, when travelling by road, UN International staff members must only move in armored vehicles (AVs). This includes pick-ups and drop-offs at offices and airports.  International staff must not travel in soft skin vehicles or in public transport of any sort. Road missions should be undertaken only under approved required security clearances. The UN in general faces, as a result of those conflicts, three general types of risks: collateral damage due to the armed conflict between the SLC and the ASC, terrorism due to the presence of AQAP/IS, especially in the south, but also sleeping cells in the north, crime due to the economic/financial collapse of Yemen and the dramatic rise in the needs of Yemenis to feed and to provide medical care for their families, and hazard due to long road travels in armored vehicles on narrow roads with no maintenance. The working and living space are well protected and are MOSS compliant. All physical security mitigation measures are in place, which include guards, secured walls, protected windows, etc. The security situation dictates that all international UN personnel in Yemen must reside within UN or other UNDSS approved compounds. For instance, in Sanaa all UN personnel reside at the UN compound (UNCAF).

Please note that the closing date for all vacancies in the September 2018 Compendium is Thursday 18 October  2018 (midnight Geneva time).