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Information Systems Officer for Inspira programme

Bangkok

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Bangkok
  • Grade: Mid level - P-3, International Professional - Internationally recruited position
  • Occupational Groups:
    • Information Technology and Computer Science
    • Project and Programme Management
  • Closing Date: Closed

Background Information - Job-specific

The Office of Information and Communications Technology is responsible for defining strategic direction for ICT to the Secretariat. It provides oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat’s overall ICT strategy. The team consists of more than 300 people operating global data centers and coordinating services provided by more than 4,000 people in UN offices worldwide. The Office is headquartered in New York and sits within the Department of Management.

The Office focuses on strategic, long-term improvements across the Secretariat, through:

  • Enterprise applications (such as Umoja, inspira, Mail, Self Service, Connections and Docs);
  • New technologies and innovation (for example business intelligence, analytics, machine learning, artificial intelligence, and blockchain);
  • Efficient management and development of its global ICT infrastructure (including lease lines and satellite communications);
  • Strengthening information security;
  • Project management frameworks;
  • ICT governance; and
  • Establishment of ICT policies, architecture and standards

UNOPS helps its partners in the United Nations system meet the world’s needs for building peace, recovering from disaster, and creating sustainable development.  UNOPS is known for its ability to implement complex projects in all types of environments around the globe.  In an effort to promote organizational excellence, UNOPS seeks highly qualified individuals for the following position:

Information Systems Officer for Inspira programme


Functional Responsibilities

Within delegated authority, the Information Systems Officer for Inspira programme will be responsible for the following duties.

Function / Expected Results:

1. Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, acts as a team leader of a business analyst team with responsibility for major components of the more complex systems.

2. Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.

3. Gathers and documents requirements and performs analysis to identify key business needs; including coordination between business functions and development teams to act as the single point of contact for the business function; ensuring that the designed solution meets business needs.

4. Researches, analyzes and evaluates new technologies  and makes recommendations for their deployment.


5. Assists in production support by investigating reported application problems and works with ICT functional and technical specialists to test, diagnose, analyze and isolate the root cause of problems. Coordinates further diagnosis and tests as necessary and recommend workarounds where appropriate.


Impact of Results 
  • Development of  effective recommendations on systems design and applications to meet business requirements, and implementation of projects in a timely and efficient manner.
  • Development of  creative approaches to problem resolution. 
  • Development of  partnerships and effective interactions with colleagues and users internally and externally. 

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:

  • Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field.
  • A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
  • PRINCE2 certification is desirable.

Experience:

Required:

  • A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems is required.
  • A minimum of five years of experience in ERP implementation in Oracle PeopleSoft is required.
  • A minimum of five years working experience and in-depth knowledge of Oracle PeopleSoft HR modules is required.

Desirable:

  • Experience in full lifecycle implementations of enterprise systems is desirable.
  • Experience working in various UN Secretariat organizations as well as agencies is an asset. Familiarity with systems used in the UN, including their technical aspects and business functionalities.
  • Experience in HR-IT applications in the UN system such as Inspira or Careers Portal is highly desirable. 
  • Experience in Performance Management and Learning Management solution is highly desirable.
  • Experience in implementing integrations with UMOJA is desirable.
  • Demonstrated ability to persuade others to accept systems recommendation.

Language Requirements:

  • English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.

Contract type, level and duration


Contract type: Staff
Contract level: P3
Contract duration:  One year initially, renewable subject to satisfactory performance and funding availability



For more details about United Nations staff contracts, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information – Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.


This vacancy is now closed.
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