Snr RSD Officer

Senior RSD Officer

ORGANIZATIONAL CONTEXT

The Senior RSD Officer manages UNHCR RSD activities and resources in operations receiving a high volume of asylum applications and with a significant number of staff dedicated to RSD and registration.  The Senior RSD Officer is the overall Supervisor of the Refugee Status Determination (RSD) team and manages and oversees UNHCR's RSD procedures and decision-making as well as related activities in the operation.  The Senior RSD Officer is responsible for developing an operation-specific RSD strategy to promote the effectiveness of RSD as a protection tool in the operation and implementing broader organizational objectives and priorities.  The Senior RSD Officer provides direction and support to UNHCR staff engaged in RSD and related activities (including Reception, Registration and RSD), monitors the efficiency and quality of RSD decision-making, and reviews and endorses RSD decisions. 

The Senior RSD Officer advocates with and supports Government authorities and legal partners in establishing and strengthening fair and efficient RSD procedures and RSD decision-making and develops and implements awareness-raising and training initiatives in this area.  

The Senior RSD Officer liaises with other RSD operations in the Region, the Regional RSD Officer, the Bureau and the RSD Unit in DIP to promote regional and global consistency in RSD procedures and decision-making and to contribute to develop and enhance regional and global RSD standards and policies.

FUNCTIONAL STATEMENT

Accountability
- The operation has a clear and coherent RSD strategy which reflects UNHCR's country, regional and global priorities and objectives and complies with UNHCR's age, gender and diversity (AGD) policy.
- UNHCR's RSD procedures are implemented in accordance with relevant UNHCR standards and policies, including policies related to Age, Gender, and Diversity mainstreaming (AGDM).
- Persons of concern have fair and transparent access to the RSD procedures.
- The integrity of RSD procedures is ensured through the prevention, identification and appropriate addressing of fraud in the RSD process and the timely identification of persons not eligible for refugee protection.
- The quality and efficiency of RSD procedures and decision-making are maximized through the implementation of appropriate case management strategies and the progressive development of the capacity of RSD staff.  
- The RSD capacity of Government authorities and legal partners is progressively improved.

Responsibility

- Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
- Contribute to the development of the RSD strategy and support senior management to ensure that the RSD strategy is fully and effectively integrated into the Country Operations Plan.
- Contribute to the development and enhancement of regional and global RSD standards and policies.
- Supervise and oversee RSD and RSD-related activities to promote full compliance with written Standard Operating Procedures (SOPs) for all aspects of the RSD operation and other relevant standards and guidelines.
- Design, implement and revise, as required, operation-specific SOPs for all aspects of the RSD operation in accordance with applicable standards and policies, including the UNHCR AGD policy and Forward Plan, ensuring the prioritisation of persons with specific needs.
- Review and endorse RSD decisions and provide appropriate feedback and guidance to RSD staff. 
- Conduct RSD interviews and draft RSD Assessments for complex or sensitive RSD cases in accordance with applicable standards and guidelines.
- Maintain accurate and up-to date records and data related to all work on individual cases.
- Prevent and identify fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.  
- Monitor RSD trends and regularly and systematically compile and analyse RSD statistics related to RSD case processing in order to identify and respond to issues impacting on the efficiency or quality of RSD decision-making and to maintain an accurate assessment of the capacity and resource requirements of the operation. 
- Liaise regularly with other RSD operations in the Region, the Regional RSD Officer, and the Bureau and the RSD Unit in DIP to ensure appropriate information exchange.
- Develop and maintain processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policy and practice.
- Advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
- Regularly assess training needs of UNHCR staff engaged in RSD and related activities and provide on-going training and coaching on legal and procedural RSD issues.
- Regularly assess training needs of Government authorities and legal partners and develop and implement RSD training initiatives.
- Evaluate and project RSD staffing and financial needs using the RSD Staffing Benchmarks; advocate with senior management for the allocation of appropriate human, material and financial resources.

Authority
- Approve decisions to accelerate and to re-open RSD processing for cases meeting established criteria.
- Enforce compliance by UNHCR staff engaged in RSD and related activities with UNHCR standards, policies and operation-specific SOPs for all aspects of the RSD operation.
- Approve expenditures under the RSD budget.
- Decide and endorse RSD decisions.
- Negotiate and take initiatives with external partners on RSD-related issues.
- Clear RSD, and RSD-related, documents and reports for internal use.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

- Graduate degree (equivalent of a Master¿s) in Law, Political science, International relations or another related field plus minimum 8 years of previous work experience, preferably in the area of refugee protection, human rights or international humanitarian law. Undergraduate degree (equivalent of a BA/BS) plus 9 years or Doctorate degree (equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted.
- Minimum 4 years of experience working directly with procedures and principles related to the adjudication of individual asylum claims in RSD procedures.
- In-depth knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
- Experience as a decision-maker in UNHCR or Government RSD procedures
- Experience in supervising a team
- Thorough knowledge of the "Procedural Standards for Refugee Status Determination under UNHCR's Mandate" and other guidelines and standards governing UNHCR's mandate RSD activities.
- Excellent drafting and report writing skills.
- Knowledge of English and UN working language of the duty station if not English.

DESIRABLE QUALIFICATIONS & COMPETENCIES

- Experience in providing legal representation to asylum seekers in UNHCR or Government RSD procedures.
- Ability to draft legal opinions.
- Training and coaching experience.
- Experience in working with vulnerable or traumatized individuals.
- Completion of UNHCR's RSD Learning Programme, COI Learning Programme, Protection Learning Programme, or Management Learning Programme.
- Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Senior RSD Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M002L3 - Managing Performance Level 3
M006L3 - Managing Resources Level 3
M005L3 - Leadership Level 3
M003L3 - Judgement and Decision Making Level 3
M004L3 - Strategic Planning and Vision Level 3
X005L3 - Planning and Organizing Level 3
X001L3 - Analytical Thinking Level 3
X006L3 - Policy Development & Research Level 3 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
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See below for this postion's Operational Context
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For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

 

Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

 

Desirable Attributes
- Experience in the development and implementation of protection strategies which incorporates a thorough age, gender and diversity (AGD) analysis and reflects the Organization¿s global, regional and country level priorities.
- Ability to advise and capacitate national authorities and relevant institutions to develop and strengthen protection mechanisms and status determination procedures.
- Experience in providing technical guidance and support to UNHCR and partners on protection related issues. - With more than 746,000 registered refugees, including some 90% from Syria, Jordan is among UNHCR¿s largest operations.
- Other refugee groups include refugees from Iraq (over 66,000) and from various other countries. The influx of refugees is ongoing though at a significantly slower pace than in previous years since the beginning of the Syria refugee crisis.
- Ongoing stabilization of the operation in Jordan, and transition from emergency to protracted situation for the Syrian refugee response already implemented across the operation in all duty stations.
- UNHCR Jordan is mainly an urban refugee operation, with 80% of refugees living out of camps. This causes a significant strain on public services including schools, shelter, water supplies and health facilities. Support to communities hosting large numbers of refugees and individual vulnerable Jordanians has been bolstered.
- Key areas of the urban programme include nationwide outreach and home visits to identify and track Syrian refugees, a cash assistance programme for the most vulnerable families, mobile registration teams, urban helpdesks, and coordination with CBOs, national partners and municipalities.
- The UNHCR Jordan operation is complex, dynamic and innovative and often implements its programmes through original approaches, maximising the use of advanced technology to make its programmes constantly more efficient. The operation moves at high speed and requires regular adaptability and flexibility. - The position is based in Amman, an A duty station with good accommodation, public facilities/services and availability of amenities. Road conditions are relatively good for convenient travel around the country.
- Field locations are different in governorates in the North and South (A and B category).
- Hot and dry weather conditions during summer and mild to cold winter. Most houses are equipped with diesel or electrically operated heating system. - Amman and the rest of the country is security level 1 with the exception of Zaatari camp (security level 2). It is generally a safe place.
- Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to low visibility and heavy traffic. Zaatari Camp is heavily populated and there have been isolated reports of theft, pilferage, intimidation and vandalism

Please note that the closing date for all vacancies in the September 2018 Compendium is Thursday 18 October  2018 (midnight Geneva time).