Information Management Officer

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 

Operating since 2004 in Lebanon, DRC has addressed the needs and rights of vulnerable populations, working initially with Palestinian refugees (since 2004), Iraqi refugees (2007-2010), Lebanese IDPs (during the 2006 conflict), migrant domestic workers (since 2009) and, since 2011, responding to the Syrian refugee crisis.  

DRC Lebanon is currently delivering programming in protection, housing, infrastructure, basic assistance, livelihoods, and community development interventions. This myriad programming seeks to address the immediate needs of displaced populations and concurrently support vulnerable host populations. DRC has five offices spread throughout Lebanon in, Beirut, the Bekaa, Saida, Tripoli and Qobayat.

 

Under the direction of the MEAL Team Leader in the North and Information Management Specialist in Beirut, the IM Officer works as a part of the programme quality team to design/develop, test, maintain, support and improve the database management systems related to programmatic activities in North Lebanon- Tripoli and Akkar. 

 

• Ensure beneficiary database and reporting data is managed and maintained; 

• Obtain, compile and analyze data from program indicators, and disseminate in appropriate formats for improving the programmatic decision making and planning process;  

• Participate in developing and enhancing DRC’s database that maintains and organizes DRC activities/data and support in reporting, project tracking and data analysis. 

• Enhance and build capacities of DRC staff in terms of database use and maintenance, data quality, and basic analysis through on-going support and trainings; 

• Support in ensuring data collected by field teams is cross-checked and uploaded into DRC Database; 

• Ensure sector teams are supported to upload into inter-agency reporting and monitoring tools (such as Activity Info, RAIS, Sponge Base etc);  

• Provide technical guidance and troubleshooting support for data planning, collection, recording, and reporting requirements for field staff; 

• Analyze and regularly report to the MEAL Team Leader on the progress and quality of the data; 

• Work closely with the IM Specialist, take responsibility of adapting and testing the database and tools at field office level and develop system procedures/manuals; 

• Capacity building/training of MEAL staff, programme teams and partners in data management and DRC’s Referral Information Management System (RIMS)

 

To be successful in this role we expect you to have bachelor degree in Computer Science, Management Information System or relevant field with significant professional experience.

 

• At least three years of relevant professional experience working in emergency, development, community, or social work  

• Previous experience in developing web and database application 

• Strong IT skills – particularly with Microsoft Office suite (strong Excel skills essential); 

• Strong skills in database systems (PostgreSQL, SQL server, MySQL) as well in designing and using FileMaker applications; 

• Advanced understanding of data security and encryption tools; 

• Experience with ODK data collection/coding and Formhub; 

• Intermediate knowledge for the Geodatabase and experience in generating map using ArcGIS 

•  Visualization experience using Tableau and JavaScript

Commitment to and understanding of DRC’s aims, values and principles

 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback.   

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly.   

Demonstrating integrity: You act in line with DRC’s vision and values. 

 

Contract length: until end of March 2019 

Level: C+1 equivalent to 1850 USD  

Duty Station: Tripoli or Akkar 

Start date: Mid of November 2018

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact dolene.khairallah@drclebanon.dk.

 

Interested? Then apply for this position by clicking on the apply button or go to www.drc.ngo under current vacancies. 

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email to Dolene Khairallah will not be considered.

 

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. 

For further information about the Danish Refugee Council, please consult our website drc.ngo.