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  • Organization: UN WFP - World Food Programme
  • Location: Cox's Bazaar
  • Grade: Junior - Internationally recruited position - Junior level
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Project and Programme Management
    • Administrative support
    • Food technology (Food tech)
  • Closing Date: 2018-11-18

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Programme Associate- Knowledge & Information Management, SC6, Cox's Bazar

Cox's Bazaar (Bangladesh)


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


One year since more than 700,000 Rohingya refugees fled to Bangladesh, WFP continues to provide lifesaving food assistance through in-kind distributions, e-vouchers, prevention and treatment of malnutrition while continuing essential support to vulnerable members of the host community.

At present WFP is supporting about 860,000 refugees through food assistance:  650,000 Rohingya refugees through in-kind (General Food Distribution/GFD) modality from 19 distribution points in 29 camps, meanwhile another 210,000 Rohingya refugees (including pre 2017 influx) receive eVouchers at WFP’s 18 assistance outlets. In the next six months, WFP will gradually transition beneficiaries from in-kind assistance to eVoucher modality. Apart of regular food assistance, WFP also provides rapid food assistance to newly arriving refugees in transit centres with hot meals and a six-day ration of micronutrient fortified biscuits. Families relocated from high risk areas or displaced due to the monsoons, and protection referrals are also provided with a six-day ration of micronutrient fortified biscuits, then a dry food ration or cooked meals for two weeks.


The Programme Associate- KM & IM will provide operational support to the food assistance team (GFD), with particular focus on knowledge management and monitoring activities across the Rohingya Refugee Operation.  

KEY ACCOUNTABILITIES (not all-inclusive)

Under the overall guidance and supervision of Programme Officer (GFD), the Programme Associate will be responsible for the following duties:

  • Develop and implement the strategic plan for beneficiary and distribution information management of food assistance (GFD) intervention under the current Rohingya Refugee Operation.
  • Work with food security sector to keep WFP’s food assistance data up to date. Make this information available to facilitate planning and measure impact of WFP’s food assistance operation externally.
  • Maintain/streamline daily, monthly & weekly collection of reporting from partners; work with partners to identify issues with reporting and ways to solve them.
  • Estimate both geographic and programmatic coverage of programmes and produce coverage and gaps analysis on fortnightly basis.
  • Liaise with the GFD team members, implementing partners to track, document and appropriate use of all project achievements, project experience and results of activities.
  • Collect and produce case-studies, success stories on the beneficiaries, lessons learned document and communication briefs, as and when required.
  • Ensure project progress and impacts are captured, documented, analysed and reported in a results-based and timely manner.
  • Liaise with implementing partners and internal counterparts to gather feedback and comments to support programme reviews and informative decision-making
  • Provide standard trainings for implementing partners on WFP operational practices, quality data collection, reporting and beneficiary data management.
  • Perform any other tasks required in the context of the overall WFP operations in Cox's Bazar.


  • The candidate should have at least one year of experience working in food and/or cash distribution.
  • Preference will be given to candidates with operational experience in ongoing Rohingya refugee response, knowledge of site management and project monitoring is highly desirable.
  • Working experience with MS Office package, KoBo Toolbox or other ODK-based platform is equally desired.



Minimum Bachelor degree in Development Studies, Social Science, Humanities, or any relevant subject.


Minimum 2 years of relevant experience


Excellent written and oral/communications skills in both English and Bangla.

Fluency in oral Chittagonian/Rohingyan dialect highly desirable



  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  •  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  •  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  •  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  •  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  •  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  •  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  •  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  •  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  •  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  •  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  •  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.


Capability Name Description of the behaviour expected for the proficiency level
Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Vouchers) Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
Broad Knowledge of Specialized Areas Understands basic technical concepts and data and their relevance to food assistance programmes.
Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/Government Understands and applies basic principles of engagement with government counterparts at the national or local level.


Contract Type : Service Contract

Contract Duration     : 12 months

Duty Station            : Cox’s Bazar, Bangladesh

Nationality               : Bangladeshi only

Monthly Net Salary   : BDT. 103,091


14 November 2018


Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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