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  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Damascus
  • Grade: LICA-6, Local Individual Contractors Agreement - Administrative support
  • Occupational Groups:
    • Information Technology and Computer Science
    • Statistics
    • Documentation and Information Management
    • Administrative support
  • Closing Date: 2018-12-10

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Information Management Associate

Damascus (Syria)

Background Information - PSC

Peace and Security Cluster

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. The Head of Cluster is responsible to administer, provide support and oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations. It is headed by the Head of Cluster who has the overall authority and accountability for the performance of the Peace and Security Cluster on behalf of its clients.

Background Information - Job-specific

Background: UNMAS Syria Response

Operating under the mandate of Security Council resolution 2165 (renewed in 2017 with SCR 2393) allowing cross-border assistance in Syria, UNMAS deployed the Syria Response programme at the request of the Deputy Regional Humanitarian Coordinator in August 2015 and subsequently activated the Mine Action Sub Cluster under the Protection Cluster to address the impact of explosive hazards within Syria. UNMAS is the lead agency for the Mine Action Sub Cluster for the Syria Response, working in support of the mine action response within Syria.

UNMAS provides leadership for the humanitarian mine action sector, working to reach affected civilian populations through the expansion and provision of humanitarian mine action services inside Syria, strengthening participatory approaches to programming, and mainstreaming mine action into wider humanitarian activities.

In Syria, 8.2 million people live in communities reporting explosive hazard contamination; men, women, and children, are exposed to the threat of debilitating injuries and death on a daily basis. According to the 2018 HNO, 2.9 million people inside Syria live with a permanent disability and there are 30,000 new conflict-related trauma cases per month leading to thousands of permanent disabilities requiring long-term and multi-dimensional support. Protracted conflict has eroded and overburdened the health system in Syria, so that large gaps remain in the provision of post-operative rehabilitation care. The conflict in Syria has been characterized by the extensive use of explosive weapons. Between January 2015 and May 2018, an average of 165 explosive hazard incidents were reported per day across the country.

Functional Responsibilities

Under the supervision of the Information Management Officer, the Information Management Associate, will be responsible for the following functions:

  • Compile programme and mine action sector with statistics and information regarding explosive hazard threats to support operational prioritization and planning;
  • Assist with the maintenance, servicing and development of the IMSMA centralized mine action database for Syria, and associated reporting mechanisms and tools;
  • Assist with the verification and recording of all field data from implementing partners into the UNMAS database;
  • Perform quality assurance checks on reported data before, during and after data entry;
  • Compile statistics for monthly report as directed by the Information Management Officer;
  • Assist in creation and maintenance of comprehensive soft and hard archive system on a weekly basis;
  • Review and update official forms as per the need of field activities in consultation Information Management Officer;
  • Distribute of official forms to operations and implementers in consultation with the Information Management Officer;
  • Assist in preparation and printing of informative maps with mine action and other available data;
  • Maintain and contribute to the operations mapping archive;
  • Assist with the successful implementation of the standard working procedures for IT and information management to include the development of procedures, guidelines and manuals;
  • Compile Geographic Data from a variety of sources upon request;
  • Review and promulgate all UNMAS produced explosive hazard related documentation to include monthly statistics, presentations and reports;
  • Support synchronizing all data between the main server and other databases;
  • Compile statistics, maps, charts as required by Operations and Programme departments;
  • Assist with IT/Database training and technical assistance to UNMAS staff, implementing partners and external stakeholders as needed in the use of the Database & GIS where necessary;
  • Create photo catalogue from received photos from mine action activities;
  • Assist with IT and related general computer related issues;
  • Ensure that the partners and external stakeholders have access to accurate explosive management information products;
  • Perform any other relevant task assigned by supervisor or senior management.

Education/Experience/Language requirements

Education and Relevant Years of Experience:

  • A First-level University degree (Bachelors or equivalent) in Information Management, Computer science  or other related fields with a minimum of two (2) years relevant experience OR;
  • Secondary school diploma (high school or equivalent) with a minimum of six (6) years of relevant experience. 

Work Experience:

  • Relevant experience is defined as experience in the Information Management or Information Technology field
  • Experience with the use of programmes such as, Python, MS Office or Data Management software is required
  • Experience in network administration is required
  • Experience in Geographic Information Systems and analysis is required
  • Experience in database design is desired
  • Knowledge of UN/UNOPS rules and regulations is desired
  • IMSMA Administrative training is desired 
  • Experience in ability in topographical map reading is desired


  • Fluency in English (writing, speaking and reading) is required;
  • Fluency in Arabic  (writing, speaking and reading) is required;
  • Knowledge of another UN official language is desired.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • This is a local position, therefore, only nationals of the country will be considered.
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: LICA-6 (ICS-6)
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: 

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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