Senior Cluster Coordinator (Shelter/NFI)

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Senior Cluster Coordinator (Shelter/NFI)

ORGANIZATIONAL CONTEXT
In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Emergency Shelter Cluster (ESC) Lead Agency under the Cluster Approach, the position of Senior Cluster Coordinator performs a dedicated coordination, strategy development and advocacy function.

The Senior Cluster Coordinator (Shelter/NFI) effectuates UNHCR's commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. As a result, the Senior Cluster Coordinator (Shelter/NFI) leads an inter-agency team in an environment that requires high standards of accountability and demonstrable leadership, coordination, negotiation and conflict resolution skills, and in which the principles of partnership and collaboration are essential. The Senior Cluster Coordinator (Shelter/NFI) represents the ESC in Inter-Cluster Coordination mechanisms. S/he ensures appropriate cross-sectoral coordination with other related clusters such as WASH, CCCM, Protection (HLP) and others, advocates for shelter in the humanitarian response, leads the mainstreaming of early recovery activities in the Emergency Shelter Cluster, and spearheads the integration of cross-cutting issues into the work of the Emergency Shelter Cluster, especially age, gender, diversity, HIV, environment.

The incumbent is based is in UNHCR Gaziantep (northern Syria cross-border) and is responsible for the overall management and oversight of UNHCR Shelter/NFI response as well as the coordination of Shelter/NFI activities of other cluster members at the level of the northern Syria cross-border operations from Turkey.  S/he reports directly to the Head of Sub Office, who is based in Gaziantep, and coordinates with UNHCR Turkey, Jordan and Syria's relevant functional units. S/he is normally a member of senior management team and is relied upon by the Office to plan, lead and coordinate quality, timely and effective protection responses to the needs of populations of concern.

Close working relations are maintained with senior protection and operations staff in all offices concerned with the Whole of Syria coordination system (Damascus, Gaziantep, Amman and MENA) as well as a large number of UN sister agencies, other intergovernmental organizations, and non-governmental organisations, partners and stakeholders operating within the same coordination system.

FUNCTIONAL STATEMENT
Accountability
- The shelter needs of populations of concern are met through timely, appropriate, and coordinated action by all cluster member.
- Effective coordination mechanisms and tools, including information management, are established and maintained with cluster members, government counterparts and donors, ensuring timely and effective needs assessment, appropriate planning, prioritization, implementation, reporting and evaluation.
- Where appropriate, these mechanisms build up and reinforce existing national coordination mechanisms and build capacity.
- Strategies and activities delivered by the ESC enjoy political and/or financial support by other clusters, government, donors and other partners through effective prioritization, advocacy and resource mobilization.
- UNHCR performs its ESC co-Lead Agency functions in a manner consistent with IASC standards and guidelines governing the Cluster Approach, in particular the IASC Generic Terms of Reference for Cluster Coordinators at the country level and the IASC Reference Module for Cluster Coordination at the Country Level.
- UNHCR performs its ESC co-Lead Agency functions in a manner consistent with IASC standards and guidelines governing the Cluster Approach, in particular the IASC Generic Terms of Reference for Cluster Coordinators at the country level and the IASC Reference Module for Cluster Coordination at the Country Level.

Responsibility
Strategic Direction and Coordination:
- Develop an ESC Strategy in a consultative process with ESC partners including the local government and ensure that the shelter response is driven by this strategy.
- Ensure that the ESC Strategy is integrated into the Humanitarian Country Team¿s common humanitarian action plan.
- Provide coordination services, including meetings, in line with the Principles of Partnership, ensuring that cluster coordination is inclusive, consultative and results-oriented.
- Ensure coordination with government counterparts and other relevant authorities.
- Ensure that contingency planning and emergency preparedness measures are updated and developed.
- Update as appropriate the ESC Strategy: ensure proper linkages with disaster risk reduction, relief, and recovery and development efforts. Ensure that appropriate transitional measures are in place for handing over to recovery and development actors.
- Ensure the establishment and maintenance of the cluster structure including the cluster core documents as defined by the   Global Shelter Cluster guidance: Strategy, Technical Standards, and Factsheet.

Needs Assessment, Resources Mobilization and Allocation:
- Lead, coordinate and conduct within the ESC or at Inter-Cluster level shelter needs assessments, including participatory assessments.
- Ensure that the ESC covers all identified shelter needs of the affected population and not only those relating to the specific mandate of individual members of the Emergency Shelter Cluster.
- Provide transparent strategic direction to development of common funding criteria, resource mobilisation and prioritization within the ESC for inclusion in Consolidated Appeals and pooled funds processes.
- Establish mechanisms for accountable and transparent financial resource allocation within the cluster.

Capacity Development:
- Coordinate the delivery of shelter training activities for ESC members, other local partners, and relevant authorities.
- Coordinate initiatives to build the shelter capacity of the national and local government, partners and civil society.

Standard Setting and Implementation:
- Ensure that the shelter response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice.
- Ensure appropriate collaboration with shelter response-related clusters.
- Coordinate the integration of cross-cutting issues in the work of the Emergency Shelter Cluster, including age, gender, environment, diversity.
- Through Cluster-wide consultative processes, provide input into the development of global shelter policy and standards led by the Global Shelter Cluster.

Information Management, Monitoring, Evaluation and Reporting:
- Ensure that the ESC has a functional information management strategy and mechanism to report and share information within the Emergency Shelter Cluster, with the other clusters, with the government, with the overall humanitarian community including donors, with UNHCR internal mechanisms, and with the Global Shelter Cluster.
- Ensure that the ESC produces analytical shelter reports, including the Factsheet; Promote that information on affected population is disaggregated by sex and age.
- Ensure that the ESC maintains an updated website and produces regular updates on the shelter concerns of the affected population, the response by the shelter actors, the gaps, challenges and recommendations.
- Promote and ensure monitoring and evaluation of the impact of operations carried out by cluster members and the performance of the coordination team.
- Appraise the performance of any directly supervised personnel of the ESC coordination team.

Advocacy and Promotion:
- Identify core advocacy concerns for the ESC through a consultative process: develop joint cluster/ inter-cluster initiatives to ensure regular and consistent advocacy.
- Ensure a consistent interpretation and application of international law and related UNHCR and IASC legal standards and policies for the adequate provision of shelter.
- Ensure the Emergency Shelter Cluster¿s adherence to international human rights instruments, the Guiding Principles on Internal Displacement as well as other relevant international and regional instruments; in cooperation with the Humanitarian Country Team.

Authority
Represent the ESC in meetings with sectoral and external partners, authorities and other relevant interlocutors of the Whole of Syria humanitarian operation.
- Co-chair Shelter/NFI cluster meetings with the relevant Government counterpart as appropriate.
- Issue reports and make advocacy statements on behalf of the Shelter/NFI Cluster.
- Upon consultations with ESC members, take final decision over format and frequency of meetings, designation of focal points and the establishment of a strategic advisory group, sub-national clusters, Technical Working Groups and ad hoc/task-related bodies for specific issues.
- Initiate measures to ensure that Principles of Partnership are fully respected in managing coordination mechanisms.
- Implement decisions on indicators to measure impact and performance of ESC members.
- Negotiate with the Humanitarian Coordinator/Resident Coordinator, the Humanitarian Country Team and cluster members the prioritization and inclusion of project proposals and common funding criteria for inclusion in inter-agency funding appeals.
- Direct transparent and accountable financial and other resource allocation within the Emergency Shelter Cluster, when required, such as with regard to CERF or CHF.
- Manage the team deployed or hired in country to coordinate the Shelter/NFI Cluster.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- Graduate degree (equivalent of a Master¿s) preferably in shelter-related sciences (e.g. civil or architecture engineering) plus minimum 8 years of relevant experience in different international organizations (e.g. UN agencies, INGOs, IOs, Donors, Red Cross Red Crescent). Undergraduate degree (equivalent of a BA/BS) plus 9 years or Doctorate degree (equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted.
- Work experience in the Region would be an advantage.
- Excellent coordination, and representation skills.
- Excellent knowledge of the Humanitarian reform process and the role of the humanitarian community (UN System, Red Cross Red Crescent Movement, and NGO), preferably in shelter.
- Extensive knowledge of current humanitarian issues.
- Good knowledge of shelter-related technical guidelines and standards.
- Excellent knowledge of English.

DESIRABLE QUALIFICATIONS & COMPETENCIES
- Training on Cluster Coordination (Shelter Cluster Coordination training or Coordination and Leadership training).
- UNHCR Coordination Learning Programme.
- UNHCR Management Learning Programme.
- UNHCR Tri-Cluster Knowledge and Coordination Skills Training.
- UNHCR Workshop on Emergency Management.
- Applied knowledge in UNHCR mandate, its policies and priorities in relation to IDPs, shelter and NFI. Demonstrated expertise in program management and reporting requirements.
- Knowledge of another relevant UN language or local language. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M002L3 - Managing Performance Level 3
M006L3 - Managing Resources Level 3
M005L3 - Leadership Level 3
M003L3 - Judgement and Decision Making Level 3
M004L3 - Strategic Planning and Vision Level 3
X002L3 - Innovation and Creativity Level 3
X001L3 - Analytical Thinking Level 3
X004L3 - Negotiation and Conflict Resolution Level 3

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

Please note that the closing date for vancancies in the Addendum 2 is Sunday 16 December 2018 (midnight Geneva time)