Stop TB Partnership - Communications Assistant

UNOPS hosts the Stop TB Partnership (STBP) Secretariat as of 1 January 2015, in Geneva, Switzerland. The vision of the STP is to realize the goal of elimination of tuberculosis (TB) as a public health problem and, ultimately, to reach a TB-free world by ensuring that every person affected by the disease has access to effective diagnosis, treatment and cure; stopping transmission of TB; reducing the inequitable social and economic toll of TB; and developing and implementing new preventive, diagnostic and therapeutic tools and strategies. The STBP is uniquely positioned to support the development and further implementationof the current and future Global Plan, acting as a coordinator and catalyst for the range of partners engaged in the fight against TB.

The Stop TB Partnership’s Communications and Design Team carry out a diverse range of activities in a busy and time-restricted environment. Projects and campaigns are mostly digital and online basedwith a strong element of social media, traditional press engagement, event coordination and partner relations. The Communication and Design Team is  also involved in the creation of tools and style guides to support internal communications and to ensure a consistent external voice of the Partnership.

Under the shared supervision of the Communications Team and the in-house Designer, the Communications Assistant will act in a support role for a wide range of communications activities, quickly responding to a variety of ad-hoc day-to-day tasks while organizing her/himself across longer term projects. The incumbent will also be expected to support the team in regards to certain trends of contemporary digital marketing, most noteably in social media, and have a clear grip of cause and effect in regards to performance of online activities.

The Communications Assistant is expected to undertake the following key functions:

1. Website

• Update web pages and images when required, using content and revisions submitted by the Communications and Design Team and other STBP Staff.
• Monitor the website to guard against errors, and provide ideas for improvement of UX and content.
• Monitor website performance, audiences and impact through evaluative and analytical tools and the drafting of reports to keep the Communications Team up to date.

2. Social Media

• Draft visual content and copy for use across popular social media for review by the Communications and Design Team;
• Social media listening - monitor the digital domain for mentions of STBP in social media and online news and create reports to keep the Communications Team up to date.
• Keep abreast of social media trends and good practices and inform the team on such.
• Support the team suggesting opportunities and strategies to improve STBP‘s social media toolbox and impact.
• Use listening tools and alerts to inform the team of newsworthy content relevant to STBP for use in social media and other channels.
• Use social media analysis tools to gain insight on STBP social media performance and audiences, and support with ideas to streamline outputs for better outcomes. Prepare evaluation reports to keep the team informed;

3. Copywriting

• Create basic drafts in English for news alerts, blogs, social media and campaign content for review by the Communication Officers
• Proofread existing copy written by the Communications Team, other STBP staff and collaborating journalists and writers.

4. Marketing emails

• Support the team in their use of the email marketing tool (MailChimp). Help to develop compelling email alerts and newsletters.
• Keep abreast of industry trends, styles and practices in email marketing to support the team on such.
• Help to build email templates using pre-written texts and images.
• Monitor email performance and prepare analysis reports.
• Help to identify and segment current subscriber lists and provide ideas on strategical approaches to expand audience diversity and numbers.

5. Digital Asset Managing

• Manage the online STBP library of audio visual stock through a meticulous and straightforward labeling and management approach.
• Safeguard the STBP branding and style guide by keeping an eye on STBP digital outputs.
• Help to ensure content creation is in-line with the STBP editorial plan. 
• Support content sharing with STBP partners by striking up relationships with their communications, advocacy and marketing teams.

6. Press

• Help to update and expand the STBP press list through approaches to journalists, news desks and relevant publications.
• Under the guidance of the Communications Team, oversee journalist inquiries.

6. General Duties

• Assist the Graphic Design Analyst in creating simple range of visuals to share on social media, website or Mailchimp.
• Apply initiative and self-organisation in order to support a wide range of  ad-hoc communications activities expected in a busy communications and design office.
• Support the alignment of communications outputs and campaigns across all STP channels.
• Support the Communications Team and Administrative Assistant in aspects of event coordination and country mission planning as needed.

• A Bachelor degree in any subject related to development, communication or health with additional 2 years of experience, would be the minimum requirement.
• Undergraduate degrees in Communications or related subjects and/or a technical professional License/Diploma in Communications and/or related subjects with additional years of experience will be considered in lieu of a University degree. 
• Additional formal training on communication would be considered an advantage.

• Two (2) years experience in a communications or public relations environment ideally with an emphasis on digital marketing.
• Proven background in basic development of creative and compelling digital content.
• Robust understanding of social media methodology and trends.
• Experience of using a Website CMS to update and edit a website.
• Proven skills in basic monitoring, evaluation and analysis of digital marketing activities through industry standard tools would be considered a strong asset.
• Familiarity with MS Office.

Contract type: International Individual Contractor Agreement (IICA) Contract level: IICA-1 (ICS-8 - P1 equivalent)
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

This position is based in Switzerland and the fee is subject to taxes levied by the Swiss authorities.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.