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Technical M&E Assistant "Nationals Only" - Jordan

Amman

  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Monitoring and Evaluation
  • Closing Date: Closed




The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs



Rights Respected, People Protected

NRC in Jordan

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.

Role Specific Information

All NRC employees are expected to work in accordance with the organization’s core values:
dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our
actions and relationships.

The role of the Technical M&E Assistant is to support the day to day activities in the M&E department including responding to beneficiaries' calls that come to the complaints and suggestion line, support with administration tasks related to evaluates/consultants, data collection in office and in different locations, basic data cleaning and analysis, and maintain the M&E folders on shared drive.

Generic responsibilities:

  • Adhere to NRC policies, tools, handbooks and guidelines.
  • Assist a range of support with the implementation of the Core Competency portfolio
  • according to plan of action.
  • Implements independently procedures and activities within own function or core
  • competency as delegated.
  • Responsible for organizing and delivery of tasks in line with priorities and standards.
  • Develop and maintain knowledge of the specialist area of work in which technical assistance
    and support is being provided, in order to be most effective in supporting the team.
  • Use initiative in day to day problem solving in line with agreed procedures, priorities and
    standards for the area of work.
  • Prepare and develop status reports as required by management.
  • Ensure proper filing of documents.
  • Promote and share ideas for improvement in your area of expertise. 
  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities:

  • Handle calls that come to NRC's complaints and suggestions line as per SOPs, including case management and follow up.
  • Support M&E team in data collection over the phone and, when necessary, in focused-group discussions and enumeration.
  • Support M&E team in data cleaning and basic analysis.
  • Carry out administrative tasks within M&E unit (including, but not limited to administrative arrangements- visa, accommodation, transportation for M&E consultants, evaluators, etc. and/or admin arrangements for different types of M&E exercises)
  • Maintain M&E folders on shared drive by keeping them up to date and consistent with NRC's guidelines on filing, file sharing and data protection.
  • Carry out other duties as agreed with line manager. 

Our Ideal Candidate:

We are looking for a good candidate with a minimum of one years previous experience in relevant field.   Experience working in complex and volatile contexts, experience from working within technical expertise area in a humanitarian/ recovery context. Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification. to have the ability to process large amounts of data and to have Intermediate to Advanced skills in using MS Word and Excel with Good command in English, both written and verbal. 

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Contract period:  Till 30th of September 2019 

Salary/benefits:  842 JOD "subject to social security" 

Duty station:       Amman 

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

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This vacancy is now closed.
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