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Individual Contractor: Intranet Communication Specialist, Planning Reporting Information Monitoring and Evaluation (PRIME) section, Private Fundraising and Partnerships Division, UNICEF, Geneva, Switzerland

Geneva

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Geneva
  • Grade: Consultancy - Consultant - Contractors Agreement
  • Occupational Groups:
    • Operations and Administrations
    • Communication and Public Information
    • External Relations, Partnerships and Resource mobilization
    • Monitoring and Evaluation
    • Children's rights (health and protection)
    • Private Fundraising and Partnerships
    • Documentation and Information Management
    • Public, Private Partnership
  • Closing Date: Closed

The Private Fundraising and Partnerships Plan sets out the results and strategies that UNICEF will pursue to maximize resources and leverage the influence of the private sector, defined as the general public, civil society, business and private foundations and other social groups that influence decision-makers. The Private Fundraising and Partnerships Plan supports the UNICEF Strategic Plan 2018-2021 and other organizational strategies and frameworks. In implementing this Plan, National Committees, UNICEF country offices and headquarters divisions will work together to expand strategic engagement with the private sector and advocate to advance child rights. Knowledge sharing, supported by collaborative tools and mechanisms to optimize the use and exchange of information and experience, is one of the key crosscutting enabling strategies in the Plan. The PFP Intranet plays a central role in this endeavor as the key information source for National Committees and County Offices and daily work tool for PFP staff in Geneva.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

The Private Fundraising and Partnerships Plan sets out the results and strategies that UNICEF will pursue to maximize resources and leverage the influence of the private sector, defined as the general public, civil society, business and private foundations and other social groups that influence decision-makers. The Private Fundraising and Partnerships Plan supports the UNICEF Strategic Plan 2018-2021 and other organizational strategies and frameworks.

In implementing this Plan, National Committees, UNICEF country offices and headquarters divisions will work together to expand strategic engagement with the private sector and advocate to advance child rights. Knowledge sharing, supported by collaborative tools and mechanisms to optimize the use and exchange of information and experience, is one of the key crosscutting enabling strategies in the Plan.

The PFP Intranet plays a central role in this endeavor as the key information source for National Committees and County Offices and daily work tool for PFP staff in Geneva.

How can you make a difference?

The Intranet Communication Specialist position will support the PRIME team in providing support to:

  • The Intranet Manager for the migration of the Intranet to the new communication site template delivered by the Enterprise Content Management (ECM) project,
  • Content publishers in publishing content and guiding them to follow best practices on the current Intranet and new site templates,
  • The PRIME team in publishing content and other responsibilities.

Main tasks:

Working under the supervision of the Intranet Manager and closely with the Internal Communication Manager, the Intranet Communication Specialist will have the following responsibilities:

Provide support for the migration of the PFP Intranet to the new site templates delivered by the ECM project:

  • Prepare the ground for the migration by computing analytics and reviewing content
  • Participate actively to the update of the information architecture to better meet the needs of the PFP audiences
  • Support the implementation of the updated information architecture to the new site templates delivered by the ECM project
  • Migrate top level pages, including improving their content when necessary
  • Provide ‘Help Desk’ function to answer Intranet publishing technical questions regarding the new site templates
  • Report issues to the Intranet Manager

Publish all the PFP policies, procedures and guidance on the Regulatory Framework Library:

  • Participate to the training on how to publish to the Regulatory Framework Library
  • Under the guidance of the PFP Change Manager and in close coordination with the Intranet Manager, migrate identified content from the PFP Intranet to the Regulatory Framework Library and update Intranet pages accordingly
  • As an interim solution until responsibilities within the PRIME team is defined, publish new or updated PFP policies, procedures and guidance on the Regulatory Framework Library

Provide support for the establishment of an Intranet strategy for PFP:

  • As part of the establishment of the updated information architecture, support the organization of an Intranet strategy workshop to define roles and responsibilities for the Intranet
  • In close coordination with the Intranet Manager, provide input to and review the draft Intranet strategy
  • Help identify stakeholders (content owners, publishers and any other relevant roles)

 Provide support to the PRIME team in publishing content on the existing Intranet:

  • Assist in the publishing of content for the PRIME team, including news, announcements, meetings and events, infographics, videos or photos
  • Publish content as assigned by the Intranet Manager or the Internal Communication Manager
  • Provide temporary support to teams that do not have resources to publish on the Intranet

 Provide publishing support to content publishers for the existing Intranet:

  • ‘Help Desk’ function to answer Intranet publishing technical questions
  • Guide content publishers in how to best publish and write content online following PFP’s Intranet editorial guidelines
  • Make regular quality check and reviews of Intranet content
  • Assist the Intranet Manager during the ‘How to publish on the Intranet’ training sessions
  • Attend the weekly ‘Intranet coffees’ to answer questions and requests from content publishers
  • Support in the gathering of quarterly analytics
  • When required, report change requests to the Intranet Manager

Deliverables:

  • Help conduct/or conduct 2 information architecture and governance workshops
  • Migrate landing pages from the top 8 first level entries to new site templates
  • Migrate at least 75 policies, procedures and guidance to the Regulatory Framework Library
  • Help conduct 40 intranet cafés, suggest focus and prepare content
  • Produce 40 quality reviews of the intranet
  • Create and publish 100 intranet pages as assigned by the Internal Communication Manager and Intranet
  • Manager
  • Update 150+ intranet pages
  • Assist with 30 needs analysis sessions
  • Assist the Intranet Manager with the 'How to publish on the Intranet' training sessions
  • Support the production of 4 quarterly analytical reports

Estimated duration of the contract and proposal:

The consultancy will be from 21 January 2019 to 31 December 2019 (Part time, 3.5 days per week). 

Reporting:

The Intranet Communication Specialist will report to the Intranet Manager who will provide overall supervision, direction and guidance.

Working Conditions:

The Intranet Communication Specialist will be based in Geneva, Switzerland.

To qualify as an advocate for every child you will have…

  • First level university degree in information technology and web design with a solid background in public or internal communication.
  • At least 2 years of work experience is required. Proven experience in intranet migration and publishing
  • Solid experience in Office 365 range of products and SharePoint 2013 online
  • Experience with UNICEF and more particularly UNICEF intranet or digital workplace would be a strong asset
  • Good writing and editing skills in English; fluency in other UN languages would be an asset
  • Ability to work independently and to meet tight deadlines
  • Experience of working within UNICEF or other UN entities, familiarity with the work of UNICEF National Committees and/or private sector fundraising would be an asset.

For every Child, you demonstrate…

Besides fluency in written and spoken English, the following competencies are required: 

UNICEF Core Values:

  • Diversity and Inclusion
  • Integrity
  • Commitment

UNICEF Core Competencies:

  • Communication (verbal and written)
  • Drive for Results
  • Working with People

UNICEF Functional Competencies:

  • Relating and Networking
  • Persuading and Influencing
  • Formulating Strategies and Concepts
  • Applying Technical Expertise

Technical Competencies:

  • Proficient in writing for the web and Intranet editorial experience
  • Experience in managing a complex information architecture
  • Knowledge of user experience   

Technologies:

  • Advanced use and knowledge of SharePoint 2013 Online
  • Proficient in Yammer
  • Expertise in Office 365 offering

View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Remarks:

Please indicate your ability, availability and gross daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable).  Applications submitted without a daily/monthly rate will not be considered. Also, please mention the earliest date you can start.

Taxation: UNICEF and the United Nations accept no liability for any taxes, duty or other contribution payable by the consultant and individual contractor on payments made under this contract. Neither UNICEF nor the United Nations will issue a statement of earnings to the consultant and individual contractor.   

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Candidates not available to start latest 21 January 2019 will not be considered.

This vacancy is now closed.
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