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  • Organization: Pact World
  • Location: Washington | america
  • Grade: Senior - Internationally recruited position - Senior level
  • Occupational Groups:
    • Monitoring and Evaluation
    • Managerial positions
    • Project and Programme Management
  • Closing Date: 2019-02-28

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Program Manager, Southern and Francophone Africa

Washington (United States of America) | america

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview

The Southern and Francophone Africa Program Manager (SAFO PM) plays a significant role in directly contributing to his or her region’s success in keeping Pact’s promise of improving the lives of those who are poor and marginalized by coordinating, and delivering technical, management, financial, and administrative assistance to a country and project portfolio. The PM also manages the administrative and technical support needs of a project portfolio within a specific region, supervising Program Officers, Program Specialists, and/or Interns in addition to providing targeted support to a country(s) portfolio. The PM reports to the Director of Program Operations.

Key Responsibilities

Program Management

  • Deliver a range management, technical, administrative, and operational support services to empower and enable country offices and programs in achieving +90% time and scope objectives on a quarterly and annual basis
  • Identify and analyze country office- and program-level quantitative and qualitative performance indicators and support actions to ensure targets are met
  • Productively partner and collaborate with other Pact departments, including technical teams, opportunity development, agreement management, financial planning and analysis, accounting, and human resources to ensure that portfolio-wide support is given when and where necessary, and build strong internal professional relationships with members of these support units
  • Develop functional technical experience and subject matter expertise in at least one core Pact program advancement area as appropriate in supporting their portfolio
  • Frequent, and sometimes extended, travel to Country Offices

Portfolio Leadership

  • Manage, mentor, and support a team of program officers, specialists and interns in successfully meeting team and individual performance objectives and professional development goals
  • Promote a culture of inclusion, learning, support, diversity, innovation, and risk-taking within their team and across their portfolio
  • Demonstrate engagement, creativity, and a drive to solve issues at a corporate level to create future and lasting efficiencies and quality improvements

Thought Leadership and External Relations

  • Engage, cultivate, and build an extensive professional network related to portfolio-level programmatic and geographic areas with clients, donors, partners, and technical experts
  • Establish and maintain working relationships with the regional development community for building/maintaining/expanding a regional program and/or country office needs
  • Meet with donors, partners and other stakeholders in DC and in-country
  • Represent Pact at external events
  • Promote interregional and global learning through the support of thought leadership through regional exchanges and peer learning

Grow and Diversify

  • In collaboration with the country office and project management team, identifying gaps in funding and planning for resource mobilization to address these gaps to ensure country office and project sustainability;

  • Make a substantive, measurable contribution to portfolio-level annual new business targets by providing support across a range of opportunity development roles and responsibilities, including but not limited to, strategic prepositioning, proposal management, technical research and writing, thought leadership, recruitment, and pricing


  • Other duties as assigned by supervisor

Basic Requirements

  • Bachelor’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
  • At least ten years of work experience in international development or a related field (or eight years with a Master’s degree)
  • Ability and willingness to travel to low- and middle-income countries for three or more months per year
  • Fluency in English

Preferred Qualifications

  • Competency in relevant local language other than English preferred
  • Prior experience managing or supporting programs funded by USAID and other major international development organizations
  • Master’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health

Pact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity, sexual orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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