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Witness Assistant (SSA)

The Hague | nl

  • Organization: ICC - International Criminal Court
  • Location: The Hague | nl
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Legal - Broad
    • Administrative support
    • General Service
    • Other Functional Areas
  • Closing Date: Closed

10221 | Registry 

Deadline for Applications: Open
Organizational Unit: Victims and Witnesses Section, Registry 
Duty Station: The Hague - NL
Minimun Net Annual Salary (Single Rate): To be determined
Contract Duration: To be determined

Due to operational needs arising on an ad-hoc basis, a level of assignment and eligibility requirement may be adjusted accordingly. 

Background

The Victims and Witnesses Section (VWS) wishes to establish a pool of on-call Special Service Agreement (SSA) Witness Assistants to provide practical assistance to witnesses appearing before the International Criminal Court in the Netherlands.

Organisational Context

Within the VWS, and under the direct supervision of  the Senior Welfare Assistant, the Witness Assistant  provides all necessary VWS basic welfare-related services to witnesses appearing before the ICC in The Netherlands, in order to facilitate their testimony and maximise their wellbeing during their stay in the Netherlands.  

Duties and Responsibilities

  • Assist in preparing for the arrival of witnesses in The Netherlands;
  • Assist in providing welcome briefing to witnesses arriving to testify before the Court;
  • Carry out entry/exit procedures of witnesses to and from the Court following ICC procedures;
  • Escort witnesses during their transportation, on medical visits and in the ICC premises where required;
  • Where applicable, escort witnesses during  recreational activities;
  • Monitor witnesses throughout the day and night, including mealtime assistance;
  • Provide assistance in administering witness surveys and questionnaires;
  • Assist in maintain accurate and appropriate administration regarding  witness-related activities;
  • Perform other duties as instructed by the supervisor, the Psychologist and VWS Management.
  •  

Essential Qualifications

Education:

  • Completion of secondary education.
  • Further education in the fields of Social Work, Nursing or Psychology would be an asset.

Experience:

Two to four years of relevant work experience.

Knowledge, skills and abilities:

  • Experience working with vulnerable persons;
  • Ability to work with persons from a wide range of ethnic and cultural backgrounds, including victims of sexual violence, children, the elderly and disabled persons;
  • Ability to handle sensitive and confidential information appropriately;
  • Good standard of computer literacy, especially Microsoft Office;
  • Good oral and written communication skills.
  • Able to work independently and as part of a team in consistent implementation of VWS services to witnesses appearing before the Court;
  • Must be prepared and willing to work on-call in a roster system providing 24/7 services to witnesses. This regularly includes working outside office hours, schedule changes at short notice and performing night shifts where required;

Knowledge of Languages:

Proficiency in one of the working languages of the Court, English or French and a working knowledge of the other, is desirable. Knowledge of Dutch would be an asset. For this position, the Court is currently recruiting candidates with an advanced knowledge of  the languages Acholi,  Ateso and Lango.

 

ICC Core Competencies

Dedication to the mission and values
- Acts consistently in accordance with the mission and values of the Organisation;
- Maintains confidentiality, acts with integrity and shows respect for diversity;
- Shows commitment to the organisation;
- Presents a positive image of the organisation during external discussions.

 

Professionalism
- Applies professional and technical expertise;
- Keeps abreast of organisational issues;
- Produces workable solutions to a range of problems;

 

Teamwork
- Listens, consults and communicates proactively;
- Handles disagreements with tact and diplomacy;
- Recognises and rewards the contribution of others;

 

Learning and developing
- Identifies development strategies needed to achieve work and career goals and makes use of developmental or
training opportunities;
- Learns from successes and failures;
- Seeks feedback and gives feedback to others to increase organisational effectiveness;
- Seeks opportunities for improvement of work;
- Has an open mind and contributes to innovation.

 

Handling uncertain situations
- Adapts to changing circumstances;
- Deals with ambiguity, making positive use of the opportunities it presents;
- Plans activities and projects well in advance and takes account of possible changing circumstances;
- Manages time effectively.

 

Interaction
- Expresses opinions, information and key points of an argument clearly;
- Handles contacts with diplomacy and tact;
- Communicates in a transparent and open way with internal and external contacts while complying with
confidentiality requirements.

 

Realising objectives
- Accepts and tackles demanding goals with enthusiasm;
- Keeps to agreements with others;
- Focuses on client needs;
- Takes responsibility for actions, projects and people;
- Monitors and maintains quality and productivity

General Information

- The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check. All candidates should be in a position to submit an electronic copy of their passport and all diplomas listed on their profile when requested;
- Applicants may check the status of vacancies on ICC E-Recruitment web-site;
- Post to be filled preferably by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process, but nationals from non-state parties may also be considered;
- In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions;
- Applications from female candidates are particularly encouraged;
- Personnel recruited at the General Service level are not entitled to all of the benefits granted to internationally-recruited staff;
- The Court reserves the right not to make any appointment to the vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.
- The ICC is willing to apply the 'Inter-Organisation Agreement concerning Transfer, Secondment or Loan of Staff among the Organizations applying the United Nations Common System of Salaries and Allowances' or 'the Inter-Organisation Mobility Accord' on a reciprocal basis.

This vacancy is now closed.
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