Internship - Operations, Innovation & Change Management Division, Berlin, Germany

World Food Programme

Internship – Operations

Innovation and Change Management Division (INC)

Berlin, Germany

Context and background

The World Food Programme (WFP) is the United Nations frontline humanitarian agency fighting hunger and malnutrition worldwide. With annual expenditure of about USD 4 billion raised entirely from voluntary contributions, WFP tackles poverty and hunger through a range of interventions. Each year, on average, WFP feeds more than 90 million people in more than 80 countries. Around 14,000 people work for the organization, most of them in remote areas, directly serving the hungry poor.

The Innovation and Change Management Division of WFP hosts both the Innovation Accelerator and the ShareTheMeal Initiative. ShareTheMeal is developed as the first pilot project of the WFP Innovation Accelerator, part of the Innovation and Change Management Division, which aims to combine start-up lean thinking with non-profit projects to reduce food insecurity and malnutrition. This division reports to the Chief of Staff of WFP and seeks to create value through prioritizing and better harnessing innovative ideas, as well as scaling up transformative projects to a global level.

The ShareTheMeal app was launched in 2015 and currently has more than 1 million users. The team, located in Berlin, is focused on further developing the app to include new and innovative features, and on increasing the engagement of existing users and growing the user base through marketing and communication initiatives.

We are currently looking for an intern starting in February 2019 for an initial period of three months.

Main responsibilities of the intern:

1. Support the ongoing operations of the ShareTheMeal intiative
2. Support other work streams as needed

Details on role and tasks

Reporting directly to the Head of Operations for the ShareTheMeal initiative, the intern will:

1. Support the ongoing operations of the ShareTheMeal intiative

• Assist with ongoing customer support activities across different channels, ensuring communications are streamlined and identifying opportunities for improvement;
• Support the localisation and adaptation of the ShareTheMeal app into 10 languages;
• Provide administrative support for the ShareTheMeal initiative and coordinate with other relevant WFP stakeholders;
• Participate in work stream discussions/meetings as required.

1. Support other work streams as needed

• Assist the management team of the ShareTheMeal initiative with other activities as required.

Essential Requirements:

• Be currently enrolled, or have recently graduated in the past six months;
• At least two years of undergraduate studies completed;
• Have attended university courses in the last 12 months;

• Written and oral proficiency in English.

Terms and Conditions:

• Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
• WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
• WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
• WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
• Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.

Closing date:   21 January 2018

VA reference no:  102807

Female applicants and qualified applicants from developing countries are especially encouraged to apply.  WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.