Business Support Assistant SC L4 - HR

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

WFP’s Global Strategic Plan 2017–2021 aligns WFP with the 2030 Sustainable Development Agenda and Goals (SDGs). It focuses on ending hunger and contributing to a revitalized global partnership to implement the Sustainable Development Goals (SDGs). Further extensive consultation with the Government and other development partners in Egypt during the second half of 2017 to allow informing and formulating the WFP Egypt Country Strategic Plan for the next 5 years until mid-2023 in line with Egypt’s development priorities, the WFP Egypt Country Office has started implementing the Country Strategic Plan (CSP). The focus of the CSP remains on support to school meals and nutrition support for Pregnant and Lactating Women as integrated part of the national social protection scheme, food assistance for assets and resilience-promotion for smallholder farmers and support to vulnerable Syrian refugees and migrants. To sustain those planned interventions, WFP will be conducting joint monitoring activities with Government representatives of key line Ministries to enforce the concepts of participation, transparency and accountability to its partners. In addition, capacity development activities will be provided to national counterparts and cooperating partners to ensure efficiency, effectiveness and sustainability and raising their capacity to conduct monitoring at the local level.

ORGANIZATIONAL CONTEXT

This jobs is found in Egypt Country Office. Job holders will perform different HR tasks and reprot to the relevant HR Head of Unit.
At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

JOB PURPOSE

To deliver standard business support processes for the HR unit, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

The business Support Assistant will perform the below HR Generalist roles:

Recruitment:
Provide support in the recruitment processes such as:

•                   Drafting vacancy announcements
•                   Handling the recruitment cycle (screening candidates, written exams and conducting panel interviews) for the assigned profiles
•                  Prepare Competency based questions
•                  Update applicants on their status
•                  Partner with different sourcing channels.

Performance Management:

•          Follow up and assist staff members and supervisors to finalize and submit the performance evaluations on a timely manner.
•          Monitor the bell curve for performance evaluation results and provide analytical status
•          Analyze, monitor and report performance gaps, identify needed areas of development

Learning & Development:

•          Consolidating and Compiling training requests from various units.
•          Developing and maintaining accurate and easily accessible records and processes for all learning and development activities.
•          Assisting with periodic reporting such as; creating and maintaining training activity records, updating training records and ensuring information is accurate and up-to-date.
•          Perform analysis on participation/ training attendance rates and prepare relevant reports

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
   

STANDARD MINIMUM QUALIFICATIONS

Knowledge & Skills:

·         Knowledge of different HR functions and ability to work under minimal supervision.

·         Proficient in the use of different Microsoft office, SAP Knowledge will be an advantage

·         Excellent interpersonal, negotiating and presentation skills.

·         Demonstrated ability to operate and communicate effectively at all levels

·         Ability to identify data discrepancies and rectify problems requiring attention.

·         Ability to offer guidance or basic on-the-job training to more junior staff

Education: university Degree in related functional area is desirable.

Language: Proficiency in English & Arabic languages.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Experience: Four or more years of progressively responsible work experience in Human Resources, Administration or any related field, Or one year on L3, Business support assistant.

DEADLINE FOR APPLICATIONS

Deadline for submitting the application is 30th of January 2019.

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.