Senior Field Investigator

Front Office

Vacancy Announcement

Senior Field Investigator

Deadline for Applications

05 February 2019

Contract Type

Grade or LDC Band

Fixed Term Appointment Or Limited Duration Contract

Grade 18 – Band H

Vacancy Announcement Number

LF/06/2019

Duty Station & Department

Lebanon Field Office – Front Office

UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA's human development goals

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency's operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

How can you make a difference? 

You will be joining a team of around 3000 staff in the Lebanon Field Office working to foster the human development registered Palestine refugees.••

The Senior Field Investigator will be reporting to the Director of UNRWA Affairs, Lebanon, receiving technical guidance from Department of Internal Oversight Services and will be• responsible for:

The main responsibilities include:

•                        Provides leadership and sets the strategic and operational direction for the activities of the field investigations office, plans, priorities and workflows; substantively contributes to revision, development and implementation of operational guidelines and procedures at the field level; monitors the budget envelope for the office to ensure efficient utilization of available resources; manages and supports the work of Investigators and such other staff as may be designated by the Field Director; assists with specific assignments in other Fields if required;

•                        Is the principal advisor for Field Office Director on investigations and offers advice and guidance to UNRWA staff engaged in investigations; leads and/ or conducts, as appropriate, investigations into alleged misconduct, malfeasance, mismanagement, fraud, corruption, waste of resources, abuse of authority, corporal punishment cases, SEA, allegations of child abuse and other types of misconduct or violations of UNRWA's regulations, rules and administrative instructions throughout the Field Office and its installations including, but not limited to, schools, health centres and camps, ensuring objectivity, impartiality and fairness throughout the investigative process in accordance with generally recognized international investigative standards and Agency Investigation Policy and Guide to Conducting Misconduct Investigations;

•                        Prepares or reviews recommendations for improved controls, effectiveness, and/or efficiency of UNRWA operations based on findings of investigations and regularly appraises progress of investigations and assesses probable impact of investigation outcomes relative to strategies and advice accordingly; oversees the preparation of Terms of Reference for investigations, conducts review of investigation procedures to ensure due process requirements are met; reviews investigation reports to ensure correct procedures have been adhered to;

•                        Coordinates and manages the intake and handling of complaints by UNRWA personnel, beneficiaries and others, including those containing allegations that members of personnel may have engaged in misconduct, including preparation of periodic reports for the Field Director;

•                        Conducts intake interviews with respect to misconduct complaints, coordinates initial support to complainants as needed, takes appropriate action to secure and preserve evidence, and prepares the necessary submission to the (Field or HQ) Intake Committee; liaises as necessary with security and protection teams in the respective fields;

•                        Serves as Secretary of the Field Intake Committee, including preparing the agenda and related documentation, the minutes and related follow-up with the Field Director;

•                        Is responsible for the overall case management in the fields and oversees the field-specific data in the DIOS case management system (CMS), prepares periodic reports for the Field Director and, leads and coordinates outreach to personnel, beneficiaries and the wider community on the Agency's complaints mechanisms;

•                        Liaises with Programme Chiefs, Chiefs of Area Offices and other Department Heads with respect to all sorts of complaints pertaining to their respective programmes/departments, including complaints from vendors/suppliers (excluding complaints of alleged misconduct which should be directly channelled through the intake committee in the field or HQ), and follows-up to make sure that timely responses are provided in accordance with applicable provisions in the regulatory framework and quality standards;

•                        Implements technical guidance received from DIOS in relation to investigations and investigations reports; keeps abreast of developments in the area of investigations, including UN jurisprudence; provides and obtains assistance, investigative information, and facilitates cooperation with local government officials and other outside organizations as needed;

•                        Performs other duties as may be assigned by the supervisor(s).

Conditions of service•

Option I: Fixed Term Appointment (duration of up to three years extendable)

Monthly basic salary L.L. 2,774,783 + •PLUS 38.90% SOA (Special Occupational Allowance)

•

Other benefits include:

• Provident Fund contribution (15% of basic salary paid by the Agency)

• Dependency allowances, Dependent spouse: L.L 60,000 per month

••• Dependent child: L.L 33,000 per month

• 30 days of annual leave

• Compulsory medical insurance

Option II: Limited Duration Contract (duration of up to one year extendable):•

We offer competitive benefits, and remuneration which depends on the band of the post, and qualifications and experience of the selected candidate.

To qualify for this position, you will need:

Education

Advanced university degree in investigations, police studies, law, international law or a related field; OR

A first level university degree with a relevant combination of academic qualifications and experience in applying investigation techniques in criminal or administrative inquiries;

Additional formal training and/ or certification in various law enforcement methodologies and/ or fraud examination or investigations;

Work

experience

In case of advanced degree, at least eight years of experience in the application of the knowledge acquired in above with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney; OR

Otherwise, at least eleven years of experience in the application of the knowledge acquired in above with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney;

Experience in drafting investigations reports

Language(s)

Excellent command of spoken and written English and Arabic

•

You will also need to demonstrate the following competencies:

•                  Leading and Supervising

•                  Deciding and Initiating Action

•                  Planning and Organizing

•                  Following Instructions and Procedures

•                  Great sense of discretion, confidentiality and tact

Additional Information:

The incumbent will be required to forward reports and data to the Director DIOS upon request.

For guidance on how to prepare for competency-based interviews:

https://careers.un.org/lbw/home.aspx?viewtype=AYI

Recruitment in UNRWA Lebanon – How it works:

https://jobs.unrwa.org/frmFieldAnnouncementsList.aspx?id=3

Who we are

For over 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank and the Gaza Strip providing direct assistance and protection for some 5 million Palestine refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this assistance and its mission is to help Palestine refugees achieve their full potential in human development until there is a just and lasting solution for their plight. UNRWA restores safety, dignity and hope to millions who have been uprooted by conflict with services encompassing education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance.

For more details on UNRWA, please visit: www.unrwa.org

How to apply

To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or/and interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

•

General information

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description

Date of issue: 16 January 2019