Protection Assistant (Community Based Protection)

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in Iraq since 2003 and in Northern Iraq since 2010. It is currently implementing a broad range of activities relevant to conflict affected communities and persons. The activities are categorized in ten sectors: Shelter and Non-food Items, Water, Sanitation & Hygiene (WASH), Livelihoods, Protection, Mine Risk Education, Camp Coordination and Camp Management (CCCM). 

About the job

The Protection Assistant (CBP) is responsible for the delivery of timely, high-quality, and effective provision of CBP services. This includes protection monitoring, Community Safe Spaces (CSS), psychosocial support (PSS), awareness raising, community capacity building, mobile services, and recreational activities.Your main duties and responsibilities will be:

Service Provision:

▪ Direct delivery of high quality Community Based Protection services, including PSS, Recreational activities, Protection Monitoring, Community Capacity Building, and awareness raising for beneficiary children, youth, women, and men, as agreed with Protection Officer (CBP).

▪ Carryout services in compliance with best-practice and international standards in protection response (including DRC SOPs).

▪ Attend weekly case review meetings with the CBP Officer to ensure adherence to standards of care and set work plans

▪ Identify high need cases and report them to the CBP Officer.

▪ Oversee Community Volunteers in the roll out of services and activities.

▪ Maintain clear and effective communication with DRC team members and supervisor for the identification of protection concerns and any changes to the operating context in the area.

▪ Follow up cases receiving DRC Legal and Case Management services, for the provision of CBP support, where needed.

Monitoring and reporting:

▪ Produce reports as required by the CBP Officer (including weekly reports).

▪ Report beneficiary and activity figures to the CBP Officer on an agreed regular basis.

▪ Participate in weekly and monthly work planning as directed by case management officer.

▪ Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program.

Coordination and representation:

▪ Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers

▪ Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders

Others

▪ Maintain positive work relationship within the team, and promote team-building efforts in coordination with the CBP Officer.

▪ Ensure respect of DRC Code of Conduct.

▪ Participate in training and coaching as required on services, relevant SOPs, and the data filing and storing procedures.

▪ Any other duties relating to the nature of the job as directed by the CBP Officer.

About you

To be successful in this role we expect you to have the following:

▪ 1-2 years of experience in protection related work

▪ Experience in the delivery of community programs, and interaction with vulnerable groups, including children

▪ Understanding of basic psychosocial support concepts; previous training in these areas strongly preferred

▪ Ability to discuss sensitive issues with respect and empathy

▪ Ability to maintain confidentiality and respect for clients at all times

▪ Excellent interpersonal and problem-solving skills, creativity and flexibility

▪ Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail

▪ Flexibility in working overtime when needed

▪ Willing to collaborate with and support people from different ethnic groups and different religions

▪ Demonstrated interest in humanitarian work and supporting people effected by conflict

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer

Contract length: 6 months (renewable based on both funding and performance).

Band: I

Start date: As soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. .

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Interested? Then apply for this position by clicking  HERE or on the apply button. And/or you can drop the hard copy of your CV and Cover letter in our CV box at DRC Mosul office (please make sure to write the title of the position on the CV).

Closing date for applications: 31/01/2019.  Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.

For further information about the Danish Refugee Council, please consult our website drc.ngo.