Receptionist

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in Iraq since 2003 and in Northern Iraq since 2010. It is currently implementing a broad range of activities relevant to conflict affected communities and persons. The activities are categorized in ten sectors: Shelter and Non-food Items, Water, Sanitation & Hygiene (WASH), Livelihoods, Protection, Mine Risk Education, Camp Coordination and Camp Management (CCCM). 

About the job

The purpose of the Receptionist is to support DRC operations at DRC Community Support Centre in Mosul by being responsible for the admin, maintenance and operations in the centre, welcoming visitor of the center, dealing with beneficiaries and people from the community interested in the services provided through the center, and answer the center’s phone line.

Your main duties and responsibilities will be:

• Welcome visitor in the premise and ensure that only those allowed can enter the premise
• Answer the center phone line to provide information to the community and support with beneficiary assessments
• Ensure security of DRC staff and property.
• Make sure all doors are locked all the time.
• Secure DRC facilities including all the vehicles parked in the area.
• Enforce DRC’s no weapons policy.
• Monitor the CCTV system.
• Follow DRC security guidelines.
• Check the property on a daily basis for any maintenance and/or repairs needed and re-stock office supplies
• Switch on/ turn off Generator as required.
• Switch on/turn off water pump to insure that the office has enough non-drinking water supply.
• Any other assignment by the line manager

  Other

• Any other duties as may be assigned by the Line Manager;
• Conduct duties in accordance with DRC Iraq programs Standard Operating Procedures (SOPs);
• Conduct duties in accordance with DRC Code of Conduct.

About you

To be successful in this role we expect you to have the following:

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer

Contract length: 3 months (renewable based on both funding and performance).

Band: J

Start date: As soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. .

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Interested? Then apply for this position by clicking HERE or on the apply button. And/or you can drop the hard copy of your CV and Cover letter in our CV box at DRC Mosul office (please make sure to write the title of the position on the CV).

Closing date for applications: 23/01/2019.  Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.

For further information about the Danish Refugee Council, please consult our website drc.ngo.