Project Support Officer [Temporary]
New York City (United States of America)
Org. Setting and Reporting
This position is located in the Business Analysis Section (BAS), Office of the Under Secretary-General (OUSG), Department for General Assembly and Conference Management (DGACM), New York.
The Department provides technical and substantive support for conference services, which also includes meeting servicing and documentation for the General Assembly and other bodies. The Office of the Under Secretary-General oversees the Department for General Assembly and Conference Management's offices in New York, Geneva, Vienna and Nairobi.
The Project Support Officer reports directly to the Chief of the Business Analysis Section.
Within limits of delegated authority, the Project Support Officer is responsible for the following duties:
•Performs PMO (Project Management Office) functions for all global and major local IT projects in the department
•Supports the secretary to the IT Advisory Board of the department
•Provides Project Support services to global and major local IT projects and their Project Boards
•Establishes a central repository (preferably in MS SharePoint) for key project information and documents and ensures that content is kept up-to-date
•Introduces innovation and best practices in project management operations to support stakeholders and enhance project delivery
•Develops and maintains tailored templates for key project documents as per Prince2 standards, including business case, project brief, project initiation document, lessons learnt report, risk log, etc.
•Develops training materials for Project Managers, Team Leads and Executives on project management standards and procedures and delivers internal training sessions as needed
•Provides advisory services on Prince2 project management methodology and DGACM specific procedures to project managers and all project stakeholders
•Facilitates communications between all stakeholders (business and technical) of projects
•Researches, analyzes and evaluates new methodologies for IT project management and makes recommendations for their inclusion in existing standards and practices.
•Participates in writing reports and papers on IT project management related topics, IT roadmaps, IT strategy, etc.
•In collaboration with the Executive Office, facilitates review of project budgets, resources and cost recovery, and assists project managers in ensuring budget lines remain within tolerance limits
•Together with the chief of section, develops and proposes project management standards and policies for IT projects in DGACM for approval by the Under-Secretary-General
•Provides guidance to, and may supervise, new/junior staff and consultants
• Professionalism: Expert knowledge of project management for enterprise size global IT projects., Significant exposure to and demonstrated proficiency in all aspects of project management and IT governance. Knowledge of information technology/information management. Strong analytical skills, diligence, methodical and structured approach to the management of information. Very good writing and editorial skills regarding project documentation. Excellent knowledge of MS Office (O365) tools. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, information management, mathematics, or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Prince2 Foundation Certification is required. Prince2 Practitioner Certification is desirable. Prince2 Agile certification is desirable. Other certifications in the area of project management and IT governance such as COBIT5 or PMP would be additional assets.Work Experience
A minimum of five years of experience in planning, management, support and implementation of IT projects is required. Experience in project management for enterprise size global IT projects is desirable. Experience in the public sector or in the domain of conference services is desirable. Experience with Microsoft SharePoint or Microsoft Teams is desirable.Languages
Fluency in English (both oral and written) is required; Knowledge of another UN official language is an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.Special Notice
This temporary position is available as soon as possible for a duration of 6 months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.