Requisition ID: req3768
Job Title: Case Worker - Qobbet Chamra
Sector: Child Protection
Employment Category: Regular
Employment Type: Full-Time
Location: Qobayat, Lebanon
Job Description
The CP case worker will be responsible for working closely with children involved in worst forms of child labor, and at-risk children, at high risk of harm providing case management services according to standardized procedures and protocols. She/He will provide direct support and care for children. The case worker will work in and around Akkar, conducting house visits; follow up and monitoring of children’s working hours on the street in line with case action plans (night shifts may be included). The case worker will also be responsible for closely coordinating with relevant external agencies for service provisions and referrals to national mechanisms to report cases of children at high risk of harm. Internally the case worker will be working closely with the Senior CM Officer and Senior CP Officer to identify children at high risk of harm as well as coordinate with the apprenticeship and cash for work officers to refer caregivers and youths to training schemes.
Major Responsibilities:
- Identify cases of siblings of street and working children at, high risk of harm;
- Provide case management services in line with the national standard operating procedures for case management;
- Conduct house visits, follow up on the street, update case action plans and forms accordingly;
- Maintain up to date documentation of case management files ;
- Ensure that all high risk cases are immediately reported to the direct line manager (Senior Case management Officer, then CP SaWC Manager);
- Maintain regular communication with external referral agencies for service provisions;
- Remain abreast of developments in the field of service provisions this includes maintaining and updating spreadsheet with mapped services and focal points for service provisions;
- Participate actively in weekly case management team meeting;
- Communicate regularly with all units and SaWC manager for updates on achievements and challenges in the field;
- Collaborate closely with the Psychosocial team, apprenticeship and cash for work officer on cases, as well as provide support as and when requested;
- Draft reports-internal case management report, juvenile judge reports, resettlement referrals (high priority);
- Respond to hotline calls for street and working children (on a rotational basis);
- Conduct night shift work on a rotational basis with street educators;
Other
- Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to the SaWC manager and liaising with external parties as required to maintain/enhance the security environment for IRC programs
- Other duties as assigned by the supervisor and SaWC manager to enable and develop IRC programs
Professional Standards
- All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.
Desirable not essential
- Experience working with street and working children
- Experience working with Syrian, Dom and Turkmen communities
Key Working Relationships:
Position Reports to: Senior case management Officer
Position directly supervises: N/A
Indirect Reporting: N/A
Qualifications
- Comfortable working on the street and at night (on a rotational basis);
- Technical diploma or degree in psychology, social work, human rights, or related degree preferred
- Minimum of 2 years experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings
- Demonstrated understanding of working with children and particularly vulnerable children
- Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
- Fluency in written and spoken Arabic, English speaking is a plus
- Staunch advocate of child protection and child rights;
