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  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Bogotá
  • Grade: GS-4, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Administrative support
    • Information Technology and Computer Science
    • Statistics
  • Closing Date: 2019-02-09

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Database Assistant (GS4), Temporary Appointment (TA),Bogotá - Colombia,#109431

Bogotá (Colombia)

Si conoces de procesos de recaudo con bancos y redes financieras y tienen experiencia con organizaciones sociales, tenemos un lugar para ti en UNICEF Colombia. Estamos buscando para nuestro equipo de Recaudación de Fondos una persona encargada de manejar los archivos de cobranza y asegurarse que los procesos se realicen adecuada y oportunamente. Necesitas 4 años de experiencia en procesos de recaudo, relación con redes financieras y bancos, generación de reportes y soporte de primer nivel a usuarios. Manejo de Excel avanzado.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,

At UNICEF COLOMBIA we work to generate positive changes in the lives of children and adolescents. Our current work plan runs from 2015 to the end of 2019 and aims to ensure that children and adolescents enjoy their rights through equitable access to social services, improve their learning and live protected from all types of violence.

We work throughout Colombia, with special focus on the departments where children have fewer opportunities: Chocó, Cauca, Nariño, Antioquia, Córdoba, Amazonas, Putumayo, La Guajira, Caquetá, Atlántico, Arauca and Norte de Santander.

For more information visit the following link:

How can you make a difference?

Under the close supervision and guidance of the Donor Relations Officer NOA and working along Database Assistant, this post undertakes the operation of the collection process ensuring all the trx are performance in the right moment and each one goes through the complete process every month. This post has the responsibility to perform reports about rejections for the Database Associate to take measures to reduce rejection rates.

Key Functions

  • Suggest the collection calendar according to the best dates to perform the charges to have better collection rates.
  • Produce each day the files corresponding to the different banks and nets and upload it to each platform. Ensuring the files are compliance with the structure demand for those banks and nets.
  • Download each day the files with responses from financial nets and banks and deliver the responses to be uploaded to Donor Perfect by the Database Associate.
  • Produce weekly reports about rejections for Database Associate to take actions according the income goals of the month.
  • Update DPO with new one-off donors coming from other platforms as Mercado Pago, PayU.
  • Create one off gifts for digital campaigns as special appeals.
  • Update DPO with new one-off donors coming from other platforms as Mercado Pago, PayU.
  • Create one off gifts for digital campaigns as special appeals
  • Analyze the behavior of dates, moments of the day, nets, banks to present recommendations about the best way to perform the collection process.

To qualify as an advocate you will have

  • Completion of Secondary education. Technical and/or University Levels in administrative field or any other discipline relevantto the job is an asset.

  • Four (4) years of experience in payment processing and data analysis.

  • Experience in NGO is an asset

  • Good level of English is required.Good communication and writing skills in Spanish is required.


Download File JD Database Assistant TA - GS4 - WEB .pdf

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The competencies required for this post are:

  • Analyzing (level 1)
  • Follow instructions and procedures (Level 1)
  • Applying technical expertise (level 1)

View our competency framework at

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.



Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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