BENEFITS ASSISTANT (2 posts) [Temporary]
Org. Setting and Reporting
These two positions are located in the Participation and Entitlements Section of the Fund Secretariat within the United Nations Joint Staff Pension Fund Office in Geneva.Responsibilities
Under the supervision of a Benefits Officer and the overall supervision of the Chief of the Participation and Entitlements Section, the incumbent will be responsible for the following duties:
-Administrative actions and procedures relating to Fund participation.
-Estimates of future benefit options and entitlements
-Calculations and all types of pension benefits, computer generated or manually processed, including the application of the Pension Adjustment System.
2.Processes complex cases for payment of benefits, determines proof of residence, changes in country of residence, etc.; Advises individual participants, pensioners and beneficiaries with respect to participation, entitlements and benefits.
3.Initiates computer runs for monthly activation and/or termination of benefits.
4.Prepares manual benefit calculations of complex cases.
5.Participates in the training activities related to the Section's work, including the preparation of training material, compilation of relevant information; and provision of training to individuals outside the Section.
6.Participates in the standardization of procedures and texts for communications originated by the Section.
7.Determines eligibility, enrolls new entrants and activates retirement benefits on receipt of relevant paperwork.
8.Advises relevant units, e.g., Insurance Section and the Federation of Associations of Former International Civil Servants (FAFICS) and the Associations of Former International Civil Servants (AFICS) at local and international locations, with respect to status of retirees and beneficiaries.
9.Provides information to individual participants and pensioners/beneficiaries as well as administrative staff of the member organizations of the Pension Fund on participation, entitlements and benefits.
10.Routes relevant requests to appropriate parties within the Fund's secretariat. Responds to telephone enquiries and prepares written responses to enquiries.
11.Undertakes necessary research in order to provide accurate information; ensures responses to queries conform to the provisions and rules and regulations of the Pension Fund and the Pension Adjustment System.
12.Performs other duties as may be required.
Knowledge of various employee benefit schemes related to health, life insurance and pension. Knowledge of accounting processes and procedures applicable to the administration of employee benefit schemes. Ability to maintain accurate records, interpret and analyze a wide variety of data. Ability to identify and resolve data discrepancies and other problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
PLANNING & ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
High school diploma or equivalent.Work Experience
At least seven (7) years of experience in employee/pension benefits administration or related area is required. Three (3) years of relevant experience in the United Nations common system is required. Experience in using transaction processing systems and reviewing the corresponding computer output is desirable. Experience with pension administration is desirable.Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in one of the working languages of the United Nations Secretariat, English or French and knowledge of the other is required. Knowledge of another UN official language is an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.Special Notice
These positions are temporarily vacant. Extension of appointment is subject to availability of funds and satisfactory performance.
The United Nations Joint Staff Pension Fund (UNJSPF) is an independent inter-agency body established by the United Nations General Assembly. The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat.
Any candidate from a member organization of the UNJSPF applying for this post is considered as an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
Passing the United Nations Administrative Assessment Support Test (ASAT) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, ICTY or the Global General Services Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.