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  • Organization: UNIDO - United Nations Industrial Development Organization
  • Location: Vienna
  • Grade: Level not specified
  • Occupational Groups:
    • Engineering
    • Information Technology and Computer Science
  • Closing Date: 2019-02-28

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ICT Expert/Software Engineer

Vienna (Austria)

Female candidates from all Member States are particularly encouraged to apply.


Organizational Context

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability. The mission of the United Nations Industrial Development Organization (UNIDO), as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013, is to promote and accelerate inclusive and sustainable industrial development (ISID) in Member States. The relevance of ISID as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development in the next fifteen years. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of ISID, however, applies in greater or lesser extent to all SDGs. Accordingly, the Organization’s programmatic focus is structured in four strategic priorities: Creating shared prosperity; Advancing economic competitiveness; Safeguarding the environment; and Strengthening knowledge and institutions. Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards and quality-related activities; and (iv) convening and partnerships for knowledge transfer, networking and industrial cooperation. Such core functions are carried out in Departments/Offices in its Headquarters, Regional Offices and Hubs and Country Offices.

The Directorate of Programme Development and Technical Cooperation (PTC) is responsible for providing technical cooperation services on technological and economic issues and is organized in the following departments: Department of Partnerships and Results Monitoring, Department of Agri-Business Development, Department of Trade, Investment and Innovation, Department of Energy and Department of Environment. Furthermore, PTC has a close cooperation with other field based Centers and Offices, such as the Investment and Technology Promotion Offices, forming the extended field network of UNIDO. The Department of Trade, Investment and Innovation (TII) of UNIDO supports countries in their efforts to develop through trade, investment and innovation as drivers of socio-economic progress in the framework of the 2030 Sustainable Development Goals (SDGs). More specifically, the Investment Promotion Division (PTC/TII/INV) of TII supports countries in improving their investment and business climate and, to this end, the Division assists governments and institutions at the national and regional levels to provide better investment-related services for increasing the quality and quantity of domestic and foreign direct investment (FDI) flows. Furthermore, the Division strives to enhance the impact of domestic and foreign direct investments and to increase the rate of innovation and technology transfer emanating from these investments. The Division maintains international platforms and provides direct support for investment and technology promotion and networking in the context of its Networks of Investment and Technology Promotion Offices (ITPOs) as well as th Network of Subcontracting and Partnership Exchange (SPX) Centres.

PROJECT CONTEXT The Project (No. 170049) represents the meso-level component of a larger Programme “Supporting business-friendly and inclusive national and regional policies, and strengthening productive capabilities and value chains”. The meso-level will be implemented by UNIDO in close synergy and coordination with two other implementing partners, the World Bank Group and the International Trade Centre (ITC). The World Bank Group will address the policy and investment climate reform dimensions of the Programme (the macro-level) whereas ITC will work at the micro-level to upgrade small-call private sector actors in defined value chains. The meso-level component will both feed into and receive information from the macro and the micro-levels thereby augmenting the overall impact of the intervention compared to a stand-alone intervention. At the meso-level, the Project focuses on institutional capacity building of investment promotion institutions (IPAs) and, more specifically, national-level Investment Promotion Agencies (IPAs). Capacity building will aim at strengthening investment promotion capabilities, business support programmes, marketing, monitoring, and partnerships for better coordinated and more encompassing investment promotion efforts. Based on a robust empirical foundation of FDI firm-level investor data, which will be collected/updated through the Project, IPIs will be able to better monitor FDI and its various impact channels necessary to achieve country- and regional-level Sustainable Development Goals (SDGs). Investment project profiles will be collected for global dissemination to potential foreign direct investors leveraging UNIDO’s Networks such as the Investment and Technology Promotion Office (ITPO) Networks and the Network of Subcontracting and Partnership Exchange (SPX) Centres. The Project Document can be found under: Duty Station: UNIDO Headquarters, Vienna, Austria Approximate Duration: 12 months

Main Functions

The ICT/Software Engineer will design new/review existing software solutions and systems pertaining to the implementation of the project workstreams, as in for example enterprise data storage and reporting, promulgation of investment project portfolios and analysis of FDI survey data. He/she will build the Programme website drawing on inputs from the Visibility and Communication Expert and the Visibility and Communication Experts of the other two Implementing Agencies. The ICT Expert/Software Engineer will be part of the Project Management Unit (PMU) that will be based at UNIDO Headquarters in Vienna, Austria. He/she will assist and report to the Chief Technical Advisor, especially concerning the monitoring of ICT-related consultants/sub-contractors work. He/she will coordinate and supervise the work to be offshored to an external IT company for which a separate competitive bidding process will be launched at the beginning of the Project. He/she is also expected to directly support and provide inputs to the Lead Project Manager when the latter specifically requires. More specifically, he/she will be entrusted with the following duties: - Build (aspects of) the Programme website in cooperation with the other implementing agencies WBG and ITC; - Undertake system analysis and design including final attribute list specifications pertaining to the survey tools employed within the Project; - Plan, coordinate, schedule, monitor, manage the offshore IT team to develop the features proposed: - Online platform for the collection of investment project profiles and survey questionnaire; - Online platform for presentation of survey results; - Online platform for the showcasing of investment project opportunities; - Code review of delivered features by team and provide feedback; - System test features delivered against requirements; - Help desk support in relation to the creation and updating of user accounts and website content management; - Undertake system administration of the cloud servers which will host the system solutions.

Core Competencies

INTEGRITY: To work honestly, openly, impartially and in accordance with the values of the United Nations. PROFESSIONALISM: To work in a competent, committed and calm manner. RESPECT FOR DIVERSITY: To work effectively, respectfully and inclusively with people from different backgrounds and with different perspectives. RESULTS ORIENTATION AND ACCOUNTABILITY: To be accountable and responsible for achieving results and meeting performance standards. PLANNING AND ORGANIZING: To plan, organize and manage work effectively and efficiently. COMMUNICATION AND TRUST: To communicate effectively and build trust. TEAM ORIENTATION: To cooperate at various levels. CLIENT ORIENTATION: To be responsive towards those to whom services are provided internally and externally. ORGANIZATIONAL DEVELOPMENT AND INNOVATION: To realize continuous improvement, support innovation, share knowledge and skills and learn from others.

Minimum Requirements


Advanced university degree in Computer Sciences, Engineering, Business Management, or other relevant discipline with a specialization in ICT.


Fluency in written and spoken English is required.

Computer Skills

Field of Expertise

• A minimum of 7 years of relevant experience in Microsoft-based software development. Depending upon project requirements, this could be either web-based application development or desktop-based applications or both; • Ability to communicate effectively with members of a dispersed development team; • Experience in the use of established formal methods and a disciplined approach to Software Engineering. This implies a disciplined, methodical approach to requirements analysis and system design; • Thorough understanding of Software Engineering processes and the Software Engineering life cycle; • Thorough knowledge of relational database management software (e.g. SQL Server) and SQL; knowledge of O/R Mapping frameworks (e.g. Microsoft Entity Framework) would be a plus; • Thorough knowledge of .NET (Visual Basic or C#) and ASP.NET; • Thorough knowledge of web development; • Proven ability to write technical documentation in English

<strong>This appointment is limited to the specified project(s) only and does not carry any expectation of renewal. </strong>

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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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