Protection Team Leader (Monitoring and Outreach)

 Duty Station [Tripoli]   

    

    

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.      

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.      

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.   

    

    

Who are we?      

    

      

Danish refugee council has been operating in Libya and Tunisia since 2011 focusing on protection of the displaced and conflict affected population. These include refugees, asylum seekers and economic migrants in Tripoli area and in the south west of the country, the population in and around Sirte affected by unexploded ordnance (UXOs) and to an increasing extent on the legal and illegal migrants and stateless populations in Libya. DRC/DDG has its head office in Tripoli and a field office in Sabha. Sabha is located 800 km south of Tripoli and is a central transit point for migrants and is home to large numbers of minority groups and stateless populations.    

    

    

    

 The Protection Team Leader (Monitoring and Outreach) is responsible for coordinating the implementation of all activities related to community outreach, protection monitoring, protection assessment at the individual/household level as well as information dissemination towards migrants and refugees in Libya. The Protection Team Leader (Monitoring and Outreach) is expected to provide leadership and guidance to program staff under his/her supervision with regards to the planning, conduct and reporting of relevant activities.  The Protection Team Leader (Monitoring and Outreach) is expected to actively collaborate with the Protection Manager on all aspects of the program, including implementation of activities, monitoring and reporting, external representation and human resources so as to ensure quality and efficiency in the management of the program.   

  

Main duties and responsibilities will be:   

  

- Coordinate the planning and implementation of program activities related to community outreach, protection monitoring, protection assessment at the individual/household level and information dissemination. To this end, produce and regularly update monthly workplans to effectively organize the activities of program staff under his/her supervision.  

- Provide technical guidance and supervision to the Protection Assistants (Monitoring and Outreach) on the implementation of program activities related to community outreach, protection monitoring, protection assessment at the individual/household level and information dissemination so as to enhance program quality and impact. To this end, ensure that staff under his/her supervision effectively use and comply with all the tools, forms and SOPs as communicated by the Protection Manager (Mixed Migration) and the Protection Coordinator (Mixed Migration). Ensure that all staff under his/her supervision comply with the applicable professional standards related to protection and humanitarian interventions. 

- Lead on community outreach by effectively identifying and coordinating with community mobilizers and other community focal points. To this end, ensure community mobilizers and focal points represent a diversity of nationalities, profiles and locations so as to support DRC’s capacity to reach the individuals who are the most in need of protection and assistance. Oversee all aspects of the relationship with community mobilizers and focal points including, identification and mobilization, on boarding and capacity-building, contractual  and administrative management, coordination on field activities etc.  

- Lead on the conduct of intake assessments at the individual and/or household level to identify protection issues, vulnerabilities and risks and needs for services. Ensure that comprehensive assessment reports for all individual and/or households are submitted to the Protection Team Leader (Services and Assistance) and to the Protection Manager in a timely manner to allow for the effective decision on and provision of an adequate response in the form of Special Needs Fund (SNF), Individual Protection Assistance (IPA) or case management as relevant.  

- Lead on the conduct of data collection activities for the purpose of protection monitoring. To this end, identify suitable respondents and conditions for interviews and oversee the conduct of Key Informants Interviews (KIIs), observations and Focus Group Discussions (FGDs) by the Protection Assistants (Monitoring and Outreach) to collect information on protection issues and needs for the purpose of analyzing trends and patterns. Ensure the quality, accuracy and reliability of the data throughout the the data collection and reporting process.  

- Lead on the conduct of information dissemination activities towards migrants and refugees on issues related to legal frameworks and requirements pertaining to migration and asylum, to public and/or humanitarian services that are available to them and to the risk of unsafe and irregular migration. To this end, contribute to the development of multilingual information documentation and coordinate the conduct of collective information dissemination sessions in safe and suitable locations. 

- Coordinate the effective implementation of any other program activities realted to the provision of protection services and assistance as instructed by the Protection Manager (Mixed Migration).  

 

 

- Ensure that quality and accurate reports and supporting documentation on program activities related to community outreach, protection monitoring, protection assessment at the individual/household level and information dissemination  are submitted timely and on a daily basis to the Protection Manager (Mixed Migraiton) and to the MEAL unit for review, verification, aggregation and analysis. To this end, ensure that both the hard and soft copies of all activity reports are archived on the server and/or uploaded onto online platforms for information management as relevant. In addition, provide oversight and guidance to the Protection Assistants (Monitoring and Outreach) that they effectively use the tools and comply with the processes related to monitoring, reporting and information management,  

- Produce a weekly report on program activities related to community outreach, protection monitoring, protection assessment at the individual/household level and information dissemination and submit it on a weekly basis to the Protection Manager (Mixed Migration) and the Protection Coordinator (Mixed Migration) for the purpose of internal information sharing, strategic review and institutional learning.  

 

 

 

- Represent DRC and the program towards a wide range of stakeholders including individual beneficiaries, community mobilizers and focals points at places of worship and embassies etc. To this end, ensure professional standards and transparent communication in the external representation of the organization so as to build trust and ensure effective collaboration with all concerned stakeholders.  

- Ensure that all interactions by staff under his/her supervision with individual beneficiaries take place in an environment and in a way that respect and promote the individuals’ safety, agency and dignity in accordance with proffessional standards for protection and humanitarian work.  

 

 

- Manage and supervise the Protection Assistants (Monitoring and Outreach). To this end, and under the guidance and supervision of the Protection Manager (Mixed Migration), provide technical guidance on program activities, ensure that professional standards are met and that each staff member fulfill his/her role as per his/her ToRs and conduct performance appraisals to review performance and set objectives towards professional development.                          

- Coordinate the leave plan of the the Protection Assistants (Monitoring and Outreach) under the the guidance and supervision of the Protection Manager (Mixed Migration) to ensure the effective implementation of program activities. 

- Contribute to the recruitment of new Protection Assistants (Monitoring and Outreach) in coordination with the Protection Manager (Mixed Migration) and the Human Resources Officer.  

 

 

 

- Support the coordination of program support activities as they relate related to logistics, administration, finances or security as relevant, under the guidance and supervision of the Protection Manager (Mixed Migration) and in coordination with the relevant departments.  Ensure the compliance of the staff under his/her supervision with the relevant internal policies and directives. 

Experience and technical competencies:  

• 2-3 years of professional experience in the field of humanitarian interventions, human rights or community development, preferably with an international humanitarian organization 

• 1-2 year of experience in a managerial capacity, including staff management 

• Solid knowledge of the migration context in Libya and of the protecting issues affecting migrants and refugees 

• Demonstrated capacity to effectively represent a humanitarian organization with external partners and stakeholders 

• Skills in project management, including the planning and reporting of activities. Proven capacity to document, summarize and analyze information in a clear and systematic manner.  

 

 

    

• 2-3 years of professional experience in the field of humanitarian interventions, human rights or community development, preferably with an international humanitarian organization 

• 1-2 year of experience in a managerial capacity, including staff management 

• Solid knowledge of the migration context in Libya and of the protecting issues affecting migrants and refugees 

• Demonstrated capacity to effectively represent a humanitarian organization with external partners and stakeholders 

• Skills in project management, including the planning and reporting of activities. Proven capacity to document, summarize and analyze information in a clear and systematic manner.  

 

  

    

• University Degree in the field of social sciences, humanitarian affairs, international law, development or any other related field Fluency in written and spoken English and Arabic.  

• Fluency in written and spoken English and Arabic. 

• Basic knowledge of  French an asset   

 

 

In this position, you are expected to demonstrate DRC’ five core competencies:   

    

Striving for excellence: You focus on reaching results while ensuring an efficient process.       

Collaborating: You involve relevant parties and encourage feedback.       

Taking the lead: You take ownership and initiative while aiming for innovation.       

Communicating: You listen and speak effectively and honestly.       

Demonstrating integrity: You act in line with DRC’s vision and values.    

    

    

    

    

Type of Contract: National Contract    

    

Contract length: 6 months ( with possibility of Extension Based on performance)   

    

Designation of Duty Station: Tripoli  

  

Start date: ASAP  

    

    

    

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.