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Site Operations Officer

Attica

  • Organization: DRC - Danish Refugee Council
  • Location: Attica
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Operations and Administrations
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed

Introduction 
 
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 
 
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization. 
 
Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 
 
 
1. Background 
 
DRC has been operating in Greece since December 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece. 
 
 
2. Purpose 
 
DRC Greece is looking to recruit a qualified, flexible and enthusiastic professional to work for its Office in Schisto (Attica Greece) as a Site Operations Officer. Under supervision of the SMS Team Leader and in close coordination with other DRC field units, the SiteOps Officer will support the implementation of all care and maintenance objectives under DRC projects in the emergency reception sites.  
 
 
3. Duties & Responsibilities 
 
Under the managerial supervision of SMS Team Leader, the SiteOps Officer will develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s SMS activities. 
The main responsibilities include: 
  • Lead daily monitoring of the condition, functioning and safety of on-site facilities. 
  • Manage and supervise the maintenance work of the handymen, develop daily work plans, ensure they have the equipment and materials they need and monitor the quality of their work. 
  • Support the SMS Coordinator in responding to and addressing the care and maintenance needs of the on-site facilities as identified by DRC and the responsible Greek authorities. 
  • Identify operational priorities by assessing operational objectives; determining project objectives, such as, efficiency, cost savings, energy conservation, operator convenience, safety, environmental quality; estimating relevance, time, and costs 
  • Develop operational solutions by defining, studying, estimating, and screening alternative solutions; calculating economics; determining impact on total system. 
  • Develop care and maintenance solutions which are contextually and culturally relevant, cost effective, and in compliance with Greek and global humanitarian and environmental standards and best practices. 
  • Prepare, submit and track all procurement and logistics requests related to care and maintenance activities in collaboration with the Athens-based procurement and logistics department, including preparation of Purchase Requisition forms and associated technical annexes and descriptions. 
  • Overseeing all DRC-contracted works and services. 
  • Implement standardized monitoring, tracking and reporting tools for Site Operations responsibilities and ensure consistency and quality of reporting.  
  • Assist the SOps Coordinator in the development of care and maintenance-related strategies and plans.  
  • Participate in regular planning meetings to coordinate with other DRC staff regarding scheduled works and initiatives and work closely with sector-specific technical advisors to ensure integration between Site Operations and other sectors.  
  • Contribute to the development of Site Operations components of proposals, donor reports, site reports and technical reports and assessments as required. 
 
 
4. Technical Responsibilities
 
  • Develop a functional care and maintenance schedule in compliance with European and National Standardization Norms. 
  • Prepare and submit technical descriptions/reports and proposed solutions in case of any malfunction or deficiencies noted in site’s networks (electrical, water supply, sewerage, surface run offs etc) or in structural infrastructures (buildings, prefabricated houses).  
  • Review deficiencies noted during corrective maintenance. 
  • Ensure that equipment is performing effectively and efficiently. 
  • Promotes equipment standardization. 
  • Monitors shop qualifications and quality standards for outside contractors. 
  • Ability to cost estimation  
  • Makes cost effective review of the maintenance program (job plans optimization). 
  • Define the most efficiency and cost-effective maintenance type for site’s networks and infrastructure. 
  • Provide technical guidance for the preventive and predicted maintenance programs. 
  • Optimizes maintenance strategies. 
  • Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends. 
  • Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations 
 
 
5. Monitoring and Reporting 
 
  • Ensure that all site operations activities are implemented in accordance with agreed strategies, principles, implementation plans, and donor requirements.  
  • Supervising all technical contractors during their works on site ensuring the work schedule implementation, the required quality of the works, the adequate installation of any equipment and the health and safety measurements implementation. 
  • In collaboration with the Athens-based M&E team, ensure the implementation of site operations activities comply with quality standards and are monitored in accordance with pre-defined objectives and indicators.  
  • Support the SMS Coordinator in developing accurate and timely reports. 
In addition to the above, the SiteOps Officer may be asked to carry out other duties requested by the SMS Team Leader.  
 
 
 
6. Required Qualifications
 
  • Technological Educational Institute (TEI) bachelor’s degree (Educational level: 6 (3-4 educational years)) or University degree (Educational level: 7 (at least 5 educational years)) in Mechanical Engineering or Electrical Engineering is mandatory.  
  • Member (registration number) of Technical Chamber of Greece (ΤΕΕ) or Scientific Society of Technological Education Engineers (ΕΕΤΕΜ).  
  • Minimum 6 months of experience implementing humanitarian or community-based projects and activities at an officer level with an international or local NGO, UN agency, and similar organization. 
  • Fluency in written and spoken English and Greek with excellent analytical and writing skills. 
  • Strong ability in writing technical descriptions and reports in English language.  
  • Strong organizational skills. 
  • MS Office suite of tools (Word, Excel, PowerPoint) or relevant software good command user. Ability to use Excel functions will be an advantage.  
  • Proven capacity to adapt to a dynamic and changing operational environment. 
 
 
7. Required Skills & Qualities 
 
  • Core Competencies of DRC: 
    • Striving for excellence
    • Collaboration
    • Taking the lead
    • Communication
    • Demonstrating Integrity 
  • Ability to work in a multinational and multicultural environment  
  • Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration 
  • Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics 
  • Excellent communication skills, as well as patience and politeness, are needed 
  • Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required 
  • Multi-tasking and organizational skills are a must 
 
 
8. Terms & Conditions 
 
  • The contract will be under the Greek Labor Law (this is a national position)  
  • All allowances will be provided to the employees (Christmas, Easter, Vacation bonus) 
  • DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development. 
  • The position will be based in Attika (Greece) and national terms and conditions apply 
 
 
9. Application Process
 
Are you interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. 
 
DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and/or a residency permit in Greece.  
 
Applications close on the 25th of March 2019. Applications submitted after this date will not be considered. 
 
Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline.        
 
 
This vacancy is now closed.
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