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Programme Associate-Knowledge & Information Management (SC6), Cox's Bazar

Cox's Bazaar

  • Organization: WFP - World Food Programme
  • Location: Cox's Bazaar
  • Grade: Consultancy - SB-3 (SC6/SC7), Service Contract, Local Contractors Agreement
  • Occupational Groups:
    • Statistics
    • Administrative support
    • Information Technology and Computer Science
    • Project and Programme Management
  • Closing Date: Closed

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

WFP has been providing food and nutrition assistance to the Rohingya refugees, including to the almost 1 million refugees who entered into Bangladesh since 25 August 2018 following the uptick of violence in Myanmar. 

As the situation stabilizes, WFP and partners assistance is gradually transitioning from news-grabbing humanitarian operation to a more protracted, development-type intervention. Donors as well as other partners need to be fully informed of the importance of the continuing transitional assistance to the refugees as well as the host population in the medium and longer-term context. This requires effectively documenting and communicating to donors in a creative user-friendly manner the various workstreams and concrete results on the ground.

JOB PURPOSE

To provide effective specialized support and technical analyses to policy and programme activities that effectively meet food assistance needs.

KEY ACCOUNTABILITIES (not all-inclusive)

Reporting to the Programme Officer – Knowledge and Information Management (KIM), the Programme Associate-KIM will work with across all key Programme Units and the national knowledge management officers. He/she will perform the following:

  • Establish the system, structure and tools for effective and efficient knowledge management and reporting mechanism; 
  • In liaison with the national knowledge management officers in the various units, systematically consolidate and document key programme achievements, progress and situation analysis using creative and user-friendly mechanisms such as visuals, graphs, maps;
  • Compile and collet the necessary programme information to fundraise based on best practices, and strategically link to development/transitional funding mechanisms;
  • Liaise with WFP’s cooperating partners to identify additional best practices and achievements;
  • Ensure project progress and impacts are captured, documented, analyzed and reported in a results-based and timely manner, including to donors;
  • By liaising with the national knowledge management officers, ensure timely preparation, production, and dissemination of the project’s communications materials, including leaflets, newsletters, handouts, PowerPoint presentations, etc.
  • Provide capacity building trainings to relevant WFP staff and cooperating partners;
  • Work with Communication team to improve WFP’s visibility in the field and among donors;
  • Support the M&E team, Reports team for the monitoring and the reports related.
  • Any other duty as assigned by the Head/Deputy Head of Programme

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  •  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  •  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  •  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  •  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  •  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  •  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  •  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  •  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  •  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  •  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  •  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level
Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Vouchers) Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
Broad Knowledge of Specialized Areas Understands basic technical concepts and data and their relevance to food assistance programmes.
Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/Government Understands and applies basic principles of engagement with government counterparts at the national or local level.

STANDARD MINIMUM QUALIFICATIONS

Education: Minimum Graduation or equivalent degree in a relevant field or discipline such as Social Science, geographic sciences, humanities, political science, Communications.

Experience: 5 years of work experiences with minimum of 2 years of relevant experience in the field of communication and KM field 

Language: Fluency in both oral and written communication in English and Bangla.

OTHER SPECIFIC JOB REQUIREMENTS

Technical Skill sets:

Essential technical skills:

  • Strong knowledge of Excel and preferably MS Access or other databases. 
  • Ability to present information in understandable tables, charts and graphs

Other technical skills that are considered desirable:

  • Ability to maintain and manage website content for the cluster
  • Understanding of GIS/Cartographic outputs and ability to collect and organize data to support their production (potentially to be produced by others);
  • Data storage and file management expertise
  • Assessment, Survey, and Monitoring and Evaluation expertise
  • Communications and technical writing using both graphic and narrative presentations
  • Information Technology and networking skills
  • Experience in web design and programming
  • Knowledge of ArcGIS or other mapping software an advantage.
  • Knowledge of Visual Basic/macros a plus

Communications Skill:

  • Good communication and interpersonal skills. 
  • Able to manage and work in or with a multidisciplinary team of IM practitioners
  • Good written and oral presentation skills

TERMS AND CONDITIONS

Contract Type           : Service Contract

Contract Duration     : 12 months

Duty Station              : Cox’s Bazar, Bangladesh

Nationality                 : Bangladeshi only

Monthly Net Salary   : BDT  103,091

DEADLINE FOR APPLICATIONS

6 April 2019

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

This vacancy is now closed.
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