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  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Za’atari/King Abdullah Park Refugee Camps and Azraq/ Emirati Jordanian Refugee Camps
  • Grade: LICA-4, Local Individual Contractors Agreement - Administrative support
  • Occupational Groups:
    • Education, Learning and Training
  • Closing Date: 2019-04-22

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Education Field Associate (two positions), Multiple positions

Za’atari/King Abdullah Park Refugee Camps and Azraq/ Emirati Jordanian Refugee Camps

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Job-specific

Located 10 km east of Mafraq in the Governorate of Mafraq, Za’atari camp was established in July 2012 and is home to an estimated 80,000 Syrian refugees, including 45,000 children. The camp is divided into 12 districts and possesses a local vibrant market with over 3000 shops, in addition to key facilities and services such as hospitals, schools and electricity for part of the day. Close to 50 organizations- United Nations agencies, international and national Non-Governmental Organizations as well as private companies- operate in Zaatari camp under the coordination of the Syrian Refugee Affairs Directorate (SRAD) and the UN Refugee Agency (UNHCR).

Azraq camp opened in April 2014 as Za’atari reached its full capacity. Under the Governorate of Zarqa, the site, located 30 kilometres west of Azraq town and 90 kilometres from the Jordan-Syrian border is in hot desert terrain. With a size of 13.5 km2, Azraq camp was designed to host at least 55,000 refugees; however, there are currently an estimated 36,000 people, including 20,000 children, living in the four villages of Azraq camp.

The Emirati Jordanian Camp (EJC) also opened in 2014 and has been hosting around 7,000 Syrian refugees, half of whom children, under the management of the Emirati Red Crescent and the Syrian Refugee Affairs Directorate. Located in Ramtha, King Abdullah Park (KAP) has been hosting around 500 refugees, mostly Palestinian refugees from Syria, since the closure of Cyber City Camp.

UNICEF has been working in Syrian refugee camps in Jordan since they were established, providing essential services for children to achieve their full potential and realize their rights. UNICEF has been responsible for coordinating the provision of education services to children in close partnership with the Ministry of Education of the Hashemite Kingdom of Jordan.

As of December 2018, Zaatari counts 13 education complexes spread around the camp, as well as 7 Kindergarten sites. Azraq camp counts 6 education complexes, as well as 4 Kindergarten sites. Emirati Jordanian Camp (EJC) counts one education complex whilst children in King Abdullah Park (KAP) attend public schools in Ramtha city. In all these facilities, in coordination with the Ministry of Education and its Directorates, UNICEF has been providing comprehensive operational and technical support, for which UNICEF is now seeking hiring two qualified education field associates. The post holders will provide support to and monitor the implementation of formal and non formal education interventions in camps. This includes monitoring the quality and timeliness of all operational support to education facilities, as well as the quality of the learning environment and education services provided in camp education facilities.

Functional Responsibilities

The purpose of the assignment is to provide support to and monitor the implementation of formal and non formal education interventions in camps, under the supervision of the UNICEF Education Officer for camps. Specific responsibilities include, but are not limited to, the following:

  • Support with assessment, monitoring and documentation of all operational activities in camp schools and KGs such as: hiring and management of incentive-based volunteers, cleaning and security, and monitor the work of the UNICEF’s Operational contractor.
  • Systematically undertake and document monitoring visits in camp education facilities and produce comprehensive reports. Flag urgent concerns to supervisor.
  • Collect accurate data on all apsects of education interventions in camps, and maintain updated information management systems for camp education.
  • Compile information on violence cases and maintain an updated database.
  • Monitor and report unsuccessful cases of registration and agree on a course of action to follow up with the relevant Directorates of Education.
  • Attend all the community gatherings in the camps relating to education and ensure community cocnerns are documented and addressed.
  • Ensure feedback and complaints from the community (helpline, feedback boxes) are captured and responded to in a safe, timely and effective manner.
  • Lead on the implementation of community mobilization efforts related to education, e.g. learning for all.
  • Coordinate the arrangements for Tawjihi exams, and other major education events.
  • Follow up with principals on children who have or are at risk of drop-out, and on actions taken by schools.
  • Conduct frequent visits to Makani centers to monitor the implementation of the education component of the programme, support the effective administering of placement tests and report any concern to the Makani focal point in UNICEF’s education team.
  • Work closely with the Makani team and other camp partners to ensure proper referral systems for out of school children.
  • Participate in and/or represent UNICEF in relevant external and internal coordination mechanisms;
  • Support the MOE custodians with stock management and needs assessment.


Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Functional competencies

Drive with Energy


Ability to learn

Focus and Execute

Ability to analyse

Organising and Quality Orientation

Impact and Energize

Communication skill

Teamwork Skills

Guide with Passion

Motivation and Inspiration

Education/Experience/Language requirements

  • University degree in Social Sciences, International Relations, Social Development, Social sciences or other relevant disciplines
  • 1 year of experience in education and/or humanitarian sector.
  • Diploma in teacher preparations is desired.
  • Fluency in both English and Arabic is required.

Contract type, level and duration

Contract type: Local ICA
Contract level: LICA 4
Contract duration: 8 months

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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