Technical Quality & Compliance Officer - (Nationals Only) - Jordan

Rights Respected, People Protected

NRC in Jordan 

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.  Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.

Roles and Responsibilities:

• Evaluate the soundness, adequacy, and effectiveness of operating policies, procedures, and controls, in the areas of programme, finance, HR, administration, logistics and procurement and in accordance with NRCs operational standards as expressed in the various policy documents, handbooks and other guidelines and monitor compliance in the implementation of those policies and guidelines.
• At the direction of the Quality and Compliance Coordinator, fully track and support in the investigation of complaints, allegations of suspected fraud or misconduct.
• Provide support and guidance on project specific external and internal audits.
• Conduct trainings on topics of quality operating standards, Compliance, participation with the HR team on Anti-Corruption sessions in inductions and trainings.
• At the direction of the Quality and Compliance Coordinator, frequent travel in between all locations to conduct different compliance activities such as spot checks and provide Findings.
• Recommendations and create SoPs for the conducted spot check to the Quality and Compliance Coordinator.

  Generic responsibilities:

• Management of project staff.
• Implement plan of action for delegated portfolio of support function’s projects (activities,budget and project documentation).
• Day to day follow of progress in project implementation.
• Ensure adherence and compliance with NRC policies, support function tools, handbooks and guidelines.
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.
• Promote and share ideas for technical improvement.
• Prepare periodic progress reports and other documents.
• Ensure capacity building of project staff and transfer of key skills.
• Liaison and collaborate with relevant local authorities and stakeholders.
• Promote the rights of internally displaced/returnees In line with the advocacy strategy.
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

  Specific responsibilities

• Under the guidance of the Quality and Compliance Coordinator support in conducting the corruption risk mapping procedures and follow up processes.
• Work with each field site/sector in order to compile location based risk mapping and scorecards.
• Support internal investigations.
• Support continuous improvement of operational standards.
• Provide quarterly reporting to the Quality and Compliance Coordinator.

Our Ideal Candidate:

We are looking for a candidate with a Bachelor’s degree in relevant university field (Industrial engineering, Finance, public

administration and similar). Minimum 3 years of relevant experience.

We are particularly looking for a positive individual with strong communication and interpersonal skills, who can build trust and confidently navigate both internally and externally at different levels, to have the ability to analyze data and trends for informed decisions and Capacity building skills.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Candidates are encouraged to apply early as applications will be screened as received and position will close once a suitable candidate is identified.

Contract period: Till September 30 2019 (subject to extension)

Salary/benefits: 1347 JOD (subject to social security and Income tax)

Duty station: Amman

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent. Victims of such scams should report them to their local law enforcement authorities for appropriate action.

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