Event Catering Assistant

 

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\:  Please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

 

 

a.        Organizational Setting

 

The position is located in the Protocol and Event Management Division, Office of the Director General. The Protocol and Event Management Division is responsible for the overall planning, direction and supervision of the full range of protocol and events services, and diplomatic liaison with representatives of Member States, Permanent and Observers Missions to WIPO, as well as other official partners.

 

b.        Purpose Statement

 

The incumbent's primary role is to manage and administer catering services.

 

c.        Reporting Lines

 

The incumbent works under the supervision and reports directly to the Director of Protocol and Event Management.

 

 

 

The incumbent will perform the following principal duties\:

 

a.  Liaise with representatives of WIPO stakeholders (Member States, NGOs, IGOs) to identify and discuss their catering related needs and to ensure objectives are met and excellent service is consistently provided.

 

b.  Carry out research to identify WIPO stakeholders' menu requirements as per cultural, dietary needs and restrictions and propose new menu solutions and alternatives.

 

c.  Liaise with internal and external catering services for the preparation of budgetary proposals to meet stakeholders' requests, and to coordinate activities.

 

d.  Evaluate and monitor catering operations and outsourced staff, identify any problems, concerns and opportunities for improvement and make recommendations accordingly.

 

e.  Ensure strict and consistent adherence to the Organization's health, safety and hygiene policies, practices and procedures for relevant catering operations.

 

f.   Take action to resolve client complaints, support and guide catering staff, and ensure smooth and composed catering operations and a satisfied customer base.

 

g.  Liaise with internal colleagues on catering related needs and activities during WIPO Committees and official Meetings.

 

h.  Perform other related activities when required.

 

 

 

Education

Essential

Completed secondary, technical or vocational school.

 

Experience

Essential

At least eight years of experience in catering management or operations with excellent customer service record.

 

Language

Essential

Excellent knowledge of English or French and good knowledge of the other language.

 

Desirable

Knowledge of other UN official languages.

 

Job Related Competencies

Essential

Ability to work under pressure to meet deadlines and to effectively coordinate event-related catering activities associated with large scale official events.

 

Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.

 

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the Internet.

 

Candidates must be customer-oriented and well presented.

 

 

 

1.        Communicating effectively.

2.        Showing team spirit.

3.        Demonstrating integrity.

4.        Valuing diversity.

5.        Producing results.

6.        Showing service orientation.

7.        Seeing the big picture.

8.        Seeking change and innovation.

9.        Developing yourself and others.

 

 

 

Mobility\:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions.

 

Annual salary (Net of tax)\:  82,234 CHF

 

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

 

Additional Information

 

Initial period of one year, renewable, subject to satisfactory performance.  No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment.

 

Dependency allowances

7,939 CHF per year for dependent spouse;  6,398 CHF per year for each dependent child.

 

Language allowance

Arabic, Chinese, English, French, German, Japanese, Korean, Portuguese, Russian and Spanish\: 4,788 CHF per year for two of these languages, and 3,192 CHF per year for one of them.  The allowance is not payable for the mother tongue or the main working language of the staff member.  The grant of this allowance is subject to examination.

 

General Service posts are generally subject to local recruitment.  Staff in the General Service category is recruited in the host country or within reasonable commuting distance of the Headquarters.

 

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

 

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

 

The Organization reserves the right to make an appointment at a grade lower than that advertised.

 

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

 

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

 

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

 

Additional background checks may be required.