System Controller

• Function title: System Controller


• Reference: MA-2019-AST/076


• Location: Maastricht


• Nature of competition: Internal and external competition


• Applicable regulations: General conditions of employment


• Grades for publication: AST3-4-5


• Type of post: Assistant (AST1-AST9)


• Number of posts: 1


• Duration: Undetermined


• Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security provisions


• Directorate/Service: MAAS/ENG/OSD/SYC - System Control


• Competition publication date: 17/04/2019


• Competition closing date: 15/05/2019 (23:59 Brussels time)


• Reserve list: A reserve list valid for one year may be established for the recruitment of similar posts

Your team

Within the Directorate Maastricht Upper Area Control Centre,, the Engineering Domain (ENGD) is the service responsible for providing a cost-effective and timely support service to maintain the high-level operational availability of all the technical systems. The System Control team is responsible for monitoring and controlling Maastricht UAC ATM/CNS Systems, sub-systems and associated equipment in order to assure the operational availability of the technical systems of the Centre on a 24/7 basis.

Your role

Your role will be to :

• monitor and operate autonomously the Maastricht UAC ATM/CNS systems in accordance with System Control procedures and working instructions;


• interpret all operator messages, system alarms and reported deficiencies and log these according to the applicable process;


• perform first line fault diagnosis, fault isolation and system equipment reconfiguration to restore the Maastricht UAC ATM/CNS systems and services;


• initiate and follow up engineering first line corrective actions according to the applicable process;


• participate in the verification, validation and implementation of new software and hardware products;


• apply the safety and security procedures in case of emergency;


• draft technical reports on system and equipment deficiencies, when required;


• participate in the maintenance, improvement and validation of the system controller documentation including procedures and working instructions;


• liaise with other sections in order to establish and maintain effective working practices;


• maintain competencies required for a System Controller in line with applicable training plans and certification process;


• perform any other tasks in line with the main purpose of the job.

Required qualifications, experience & competencies

• A level of post-secondary education attested by a diploma, preferably in IT, or a level of secondary education attested by a diploma giving access to post-secondary education with at least 3 years of relevant working experience.


• Internal candidates should check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate - Check on the intranet what level of in-house experience is required to compensate for any lack of educational qualifications


• In addition to the above, a minimum of 3 years' relevant professional experience.


• Experience in incident management (e.g. identification, analysis, correction).


• Ability to draft technical reports in English.


• Understanding of the ATC infrastructure and ATM system architecture.


• Experience in ATC infrastructure and ATM system architecture would be considered an advantage.


• Understanding of the Maastricht Data Processing and Display System (MADAP) would be considered an advantage.


• Ability to work with well-defined processes and procedures.


• Ability to work in a complex and changing technical environment.


• Stress resistance.


• Physical aptitude to work in shift


• Commitment to undertake 24/7 shift work


• Awareness of social impact of shift work and adaptability to shift work


• Team work: Displays a collaborative approach


• Customer focus: Responds effectively to customer enquiries


• Quality focus: Delivers consistent quality in work


• Analytical thinking: Analyses information and identifies critical relationships


• Problem solving: Responds to (routine) problems as they arise by applying job knowledge (L1)


• Professional conduct in line with corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team player approach. 


• Ability to work in a multinational and multicultural environment.


• The working languages of the Agency are English and French. For this particular post, candidates must have thorough knowledge of English (oral/written). Knowledge of the other language is required to the extent necessary for the performance of the duties. Knowledge of Dutch would be considered a strong asset.

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only. At the closing date of the notice of competition, internal candidates must have completed their probationary period.


• If an external candidate is selected, he/she will be offered an appointment for an undetermined period. Before being established in the post, the external candidate will be required to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.


• The successful candidate shall be appointed at the grade in the function group and to the type of post indicated in the vacancy notice, or, if a group of grades has been published, in principle at the basic grade.


• Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer


• EUROCONTROL is an equal opportunity employer, promotes gender diversity in the workplace and encourages applications from female candidates.