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ICT Materials and Services Management Officer

Brindisi

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Brindisi
  • Grade: Mid level - P-3, International Professional - Internationally recruited position
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: Closed

Background Information - Job-specific

This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

The Service for Geospatial Information and Telecommunications Technologies (SGITT) within the United Nations Global Service Centre (UNGSC) is the operational hub for the support and delivery of ICT services and solutions to satisfy the requirements of the Departments of Peace Operations and Operational Support (DPO/DOS). DOS has implemented a range of systems to address the principal requirements of peace operations and, increasingly, of a broader range of Secretariat and non-Secretariat entities and to support and enhance the processes DOS undertakes. Within SGITT, the Administration and Programme Management Unit (APMU) provides cross-cutting support to the Service area, including contract and administrative management; programme management; ICT resource management; budget planning, implementation and oversight. 

UNOPS has been requested to assist SGITT in support of their work.

The ICT Materials and Services Management Officer will carry out his/her tasks within the Service for Geospatial Information and Telecommunications Technologies (SGITT), which provides services to support United Nations Global Service Centre (UNGSC), field mission, UN agencies and partners.






Functional Responsibilities

Under the overall supervision of the UNOPS Senior Programme Manager, the incumbent works under the direct guidance of the Chief of the APMU (SGITT)(Project Manager) at the UNGSC Brindisi, Italy and is responsible for following duties:


1. Function / Expected Results

Improvement of ICT Materials and Services master data records (PIDs)

  • Ongoing review of existing Product IDs (PIDs) used in HQ and Local System Contracts to identify and rectify errors.
  • Liaise with subject matter experts and category managers for review of new and existing system contracts to keep them aligned with the established policies and guidelines.
  • Central point of contact, for field operations, in identifying appropriate PIDs to be used during sourcing or inventory data cleansing.
  • Provide guidance on the use of set type assets (system assets) according to Operational and Financial policies and standards.
  • Provide expertise on the fulfilment of forms to be submitted for the creation of new Material and Service Master Records.
  • Analyse the cross-functional use of material and service master records within field operations and highlight opportunities as identified.
  • Provide proposals for resolution of issues detected in the use of PIDs highlighting risks and impact of implementation.
2. Function / Expected Results

    ICT Materials and Service Management Reporting

    • Create and maintain reports for Demand and Source Planning of ICT Materials and Services.
    • Generate ad-hoc reports for ICT Category Managers, Internal and External Auditors.
    • Central point of contact for the provision of authoritative data on ICT Materials and Services. 
3. Function / Expected Results

ICT Technical Clearances

  • Provide technical clearance for the purchase of materials and services in accordance with the approved standards and strategies.
  • Provide sourcing options: through existing inventories; existing contracts; new acquisition.

Impact of the results : 

Works with minimal amount of supervision; independently provides accurate deliverables in the areas of ICT Materials and Services master data records (PIDs), ICT Materials and Service Management Reporting, and ICT Technical Clearances.




Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education: 
  • Advanced university degree (Master's degree or equivalent) in ICT, Business Administration, Finance or related field is required. 
  • A first-level university degree in combination with an additional two (2) years qualifying experience may be accepted in lieu of the advanced university degree.
Experience:

Required :
  • Minimum of 5 years of progressively responsible professional experience in an international/ multicultural organization in the field of ICT project or contract management, ICT budget and finance, ICT administration or other related fields is required. 
  • Knowledge of MS Office is required.
Desirable :
  • Knowledge of MS Project or equivalent tool is desirable.
  • Knowledge of the (former) Department of Field Support, Department of Operational Support, UN systems, applications and Staff Regulations and Financial Rules is desirable
Language Requirements:
  • English and French are the working languages of the UN Secretariat. For this job opening, fluency in English (both oral and written) is required; 
  • Knowledge of another UN official language is desirable.
Certificate :
  • Certification in Project Management PRINCE2 (Foundation/Practitioner) and/or PMP frameworks is an asset.


Contract type, level and duration

Contract type: STAFF Contract level: P3
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'


For more details about United Nations staff contracts, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx



Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information: Sustainable Development Cluster(SDC)

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.




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