IT Assistant
Sa'ada
- Organization: DRC - Danish Refugee Council
- Location: Sa'ada
- Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
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Occupational Groups:
- Administrative support
- Information Technology and Computer Science
- Closing Date: Closed
Job description
Job title: IT Assistant |
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Employment category: NMI Reporting to: Base Manager Direct reports: N/A |
Unit/department: ICT Location: Sa’ada Authorization level: N/A |
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Overall purpose of the role: IT Assistant monitor and maintain the computer systems and networks of an organization. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the correct running and maintenance of the IT systems. |
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Responsibilities:
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Experience and technical competencies: (include years of experience) All DRC roles require the post-holder to master DRC’s core competencies: • Striving for excellence: Focusing on reaching results while ensuring efficient processes. • Collaborating: Involving relevant parties and encouraging feedback. • Taking the lead: Taking ownership and initiative while aiming for innovation. • Communicating: Listening and speaking effectively and honestly. • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. |
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Education: (include certificates, licenses etc.) Essential qualification § Bachelor/Degree in IT, computer science or other related field § At least 1-2 year of experience in similar positions · Motivate and able to work independently and good team player. · Ability & willingness to travel to the field · Works well under pressure and in meeting deadlines · Strong interpersonal and communication skills
· Highly organized with
excellent ability to coherently lead diverse spread out teams.
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Find the definition of DRC’s Core competencies here |
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Languages: (indicate fluency level) · Arabic (Fluent) · English (desirable) |
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Key stakeholders: (internal and external)
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¨Basic: I master the essentials, but may at times need help from others ¨Advanced: I can work independently at full professional level. ¨Expert: I am the go-to person when others need help. |
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