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  • Organization: UNICEF - United Nations Children’s Fund
  • Location: New York City
  • Grade: P-4, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Education, Learning and Training
    • Human Resources
  • Closing Date: 2019-06-24

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Learning and Development Specialist, (P-4), Fixed Term, New York, USA #92387 (522915)

New York City (United States of America)

This position is situated in the Humanitarian Evidence and Learning section (HELS), one of 7 sections in the Office of Emergency Programmes (EMOPS) of UNICEF in New York HQ. EMOPS has several objectives: (a) strengthen preparedness and timely, effective and efficient response to humanitarian crises in varied contexts; (b) strengthen sustained access for principled humanitarian assistance and protection for children affected by humanitarian crises; and (c) strengthen on strategic alliances, partnerships and advocacy for child-focused humanitarian action. The section also serves as an important hub connecting to mainstream functions leading the organization on data strategy, programme process and organizational performance management, and evidence generation through research and evaluation. Within the portfolio of HELS and as an active member of its team, the incumbent will support UNICEF Country Offices (CO’s), regional Offices (RO’s) and HQ staff capacity for preparedness and principled humanitarian action, through the roll out of learning packages in line with the most recent humanitarian learning implementation plan.

This position is situated in the Humanitarian Evidence and Learning section (HELS), one of 7 sections in the Office of Emergency Programmes (EMOPS) of UNICEF in New York HQ. EMOPS has several objectives: (a) strengthen preparedness and timely, effective and efficient response to humanitarian crises in varied contexts; (b) strengthen sustained access for principled humanitarian assistance and protection for children affected by humanitarian crises; and (c) strengthen on strategic alliances, partnerships and advocacy for child-focused humanitarian action. The section also serves as an important hub connecting to mainstream functions leading the organization on data strategy, programme process and organizational performance management, and evidence generation through research and evaluation.

HELS is a new section in EMOPS, bringing together several functions with a view to strengthening the link between evidence generation, learning and use of evidence to steer humanitarian action. In this context, evidence generation spans data on the situation of children and women, context shifts and risks, performance management data, and conclusions and lessons from research and evaluation. By contributing to stronger humanitarian evidence generation and analysis, knowledge management and learning programmes, the section will in turn support the wider EMOPS and the wider UNICEF organization.

Within the portfolio of HELS and as an active member of its team, the incumbent will support UNICEF Country Offices (CO’s), regional Offices (RO’s) and HQ staff capacity for preparedness and principled humanitarian action, through the roll out of learning packages in line with the most recent humanitarian learning implementation plan.

These will be frequently updated by this position as well as emergency preparedness and response (EPR) training packages. The latter will be delivered at trainings, and the curriculum will include response planning with new guidance / template and an EPR reference document.

Consultations for good humanitarian practices and the development of online modules for managers in Complex High Threat Environments (CHTE) are other tasks for this position, as well as providing support provided to the development of CO simulations, oversight for development of simulation packages.

The position will support HELS in the development of a humanitarian leadership strategy and will support the organization of and delivery of content in workshops for regional humanitarian leadership.  

How can you make a difference?

Under the general guidance of Chief, Humanitarian Evidence and Learning Section (HELS), and in active partnership with the Division of Human Resources (DHR) and other HQ divisions, sections/units as well as Regional, and Country Offices the incumbent will develop humanitarian learning strategies, assess and analyze competencies, learning, and training needs to fulfill these strategies, and contribute to the implementation of UNICEF’s global learning strategy.

The incumbent will therefore identify, develop, implement, and evaluate learning programmes, activities and products contained in the defined curricula (and other emergency-related needs); help develop capacity of HQ, Regional, and Country Office staff to prepare for and undertake humanitarian activities; coordinate and provide guidance in the implementation of learning plans across the globe associated with the rollout of humanitarian action, and to monitor and evaluate their effectiveness. The strategies must cover different target audiences, and in particular: country and regional office leadership roles, programme and operations technical roles and field practitioners including Emergency Specialists, Chiefs Field Offices etcetera.

Key functions, accountabilities and related duties/tasks:

  • Contribute to the implementation of UNICEF’s global learning strategy through the development of specific humanitarian learning strategies in conjunction with DHR, DRP, Innocenti and other key divisions, and in their implementation.

  • Create and develop a viable set of actualized and comprehensive training curricula informed by specific humanitarian learning strategies and in support of their learning goals, identifying and applying best up to date knowledge and practice from within UNICEF and from the wider humanitarian community.

  • Work with Knowledge Management colleagues throughout the organization to ensure that lessons identified are indeed lessons learnt by sharing such information in real time: both in terms of what lead to success and what didn’t work out as intended.
  • Establish global Humanitarian Action Community groups (Yammer, Teamsites, etcetera) to connect people working on specific areas of interest.
  • Review existing communication channels in the organization, across Headquarter, Regional, and Country office levels and staff, to determine the "best fit" means of communicating humanitarian action by way of adapted specific learning programmes), and to identify and/or develop potential linkages with other on-going and planned programmes.
  • Create Expressions of Interest (EoI) and/or Contract Proposals as needed for those efforts which cannot be managed in-house, review and appraise proposals and participate in the selection of vendors.
  • Pro-actively support the process of building staff and organizational capacity in humanitarian action globally, by working closely with HQ and Regional Offices (and through them, Country Offices) and their Learning Committees in rolling out the global strategy/framework and the associated curricula – including support in identifying learning needs, the development and implementation of subsequent appropriate learning interventions, and the identification of possible learning resources, notably for the strengthening of UNICEF senior managers’ capacity to lead humanitarian action.
  • Design, develop, and test tools, materials, systems and processes for diverse learning activities relating to humanitarian action and emergencies, including researching and adapting internal and general best practices for UNICEF. Design specific strategies for frontline practitioners, including for handheld smartphones. 
  • Undertake reviews and evaluations of existing learning activities and materials for humanitarian emergency responses to determine both the effectiveness of their methodologies and the relevance of their content, and to propose updates and changes where appropriate. Training and even repeated training has been found to yield limited results: review strategies in external agencies that are reputed to be in top of class as learning organizations and consider how to adjust our own strategies.
  • Establish a system for the tracking and evaluation of learning for the benefit of meeting the evolving needs of staff in humanitarian emergency responses. Work with the Office of Emergency Operations (EMOPS) as well as the Division of Human Resources (DHR) and other HQ Divisions to identify and develop staff competencies in emergencies and to develop and implement learning activities and tools that promote them. Represent UNICEF in inter-agency humanitarian learning forums, contributing to cooperation in the further development of integrated learning strategies, shared learning materials, and training workshops.
  • Participate in the general strategy of the section to promote learning at all levels throughout the organization and to ensure that Humanitarian Action issues are mainstreamed in core learning programmes and training materials. 
  • Establish global Humanitarian Action Community groups (Yammer, Teamsites, etcetera) to connect people working on specific areas of interest.

To qualify as an advocate for every child you will have…

  • Advanced university degree in Human Resources, Adult Education, Organizational Development or in a directly-related technical field.
  • A minimum of eight (8) years of relevant experience, at national and international levels, in communication and learning (design and delivery), organizational development and project management for a humanitarian organization.
  • Field experience in complex emergencies and high threat environments is preferable.
  • Hands-on experience in adult learning, distance and computer-based training and learning including specifically learning activities relating to humanitarian action in emergencies
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Employment is conditional upon receipt of medical clearance, any clearance required, the grant of a visa, and completion of any other pre-employment criteria that UNICEF may establish. Candidates may not be further considered or offers of employment may be withdrawn if these conditions are unlikely to be met before the date for commencement of service.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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