By continuing to browse this site, you agree to our use of cookies. Read our privacy policy
  • Organization: CARE - USA
  • Location: Atlanta
  • Grade: Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Architecture, Building and Property Management
    • Operations and Administrations
    • Public, Private Partnership
    • Sales and Marketing
    • Sustainable Business Development
  • Closing Date: 2019-07-10

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

MARKETING CLOUD BUSINESS ARCHITECT

Atlanta (United States of America)

At CARE, we seek a world of hope, tolerance and social justice, where poverty has been overcome and people live with dignity and security.

This has been our vision since 1945, when we were founded to send lifesaving CARE Packages® to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty. In 2016, CARE worked in 94 countries and reached 80 million people with an incredible range of life-saving programs. We also put women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. We seek dynamic, innovative thinkers to further our mission. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us.

At CARE, we seek a world of hope, tolerance and social justice, where poverty has been overcome and people live with dignity and security. This has been our vision since 1945, when we were founded to send lifesaving CARE Packages® to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty. In 2016, CARE worked in 94 countries and reached 80 million people with an incredible range of life-saving programs. We also put women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. We seek dynamic, innovative thinkers to further our mission. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us.
CARE USA seeks to grow increase our community of engaged supporters by continuously improving our capacity to customize our communications and opportunities in ways that appeal to their interests and drive greater loyalty.As part of this growth strategy CARE needs to build greater supporter retention among stakeholders. To achieve this CARE is shifting from Luminate to Marketing Cloud & Classy and looking to aggressively grow its capacity to provide a donor/supporter centered experience. Towards that end, CARE seeks a Salesforce Marketing Cloud Business Architect to be based in Atlanta and provide technical expertise and drive data driven decision making.

The Salesforce Marketing Cloud Business Architect works with business leaders located in CARE’s Marketing, Advocacy, Fundraising and Digital teams to create the business plan and systems architecture that defines and governs CARE’s overall digital communications strategy, data management and related business systems. The Business Architect will also implement the plan and be held accountable to CARE’s overarching digital communications goals.

With a broad, thorough knowledge of the digital communications, nonprofit email marketing and Salesforce’s Marketing Cloud software’s capabilities, the Business Architect will analyze the processes of one or more business unit(s), dissecting problems, suggesting and implementing solutions across four business units. The Business Architect determines opportunities to automate processes and functions. Suggests plans to integrate existing processes with new ones. Demonstrates broad business-unit-related knowledge,

Provides input and supports planning and prioritization for activities related to business-process engineering. Develops the business-unit process-engineering plans.

Facilitates, leads, guides, and supports staff from four different CARE business units.

Participates in the planning, operations, and resources related to CARE’s Supporter Engagement initiative as assigned. Provides management and oversight to the resolution of business unit support issues

May directly lead and manage projects or participate as a team member on projects. Provide management and technical expertise in delivering the project. Assume responsibility for the overall success of the assigned project and deliverables, either through direct participation or oversight. Provides tasks, time estimates, and resource recommendations for assigned projects.

Oversees the conversion of high-level business requirements into functional specifications. Initiates and oversees life-cycle activities devoted to identification of user requirements, analysis of the requirements to derive additional requirements, documentation of the requirements as a specification, and validation of the documented requirements against user needs, as well as processes that support these activities.
Manages relationship between marketing department and other business units. Negotiates understanding and commitments between business units by facilitating communications with primary user groups. Area of impact is bottom line mass market unrestricted revenue and supporter engagement in advocacy and other opportunities.

Responsibilities:

  • Analyze assigned business units’ operations.
  • Oversee the conversion of high-level business requirements into functional specifications.
  • Execute development and advanced configuration activities within the Salesforce Marketing Cloud platform
  • Participate as a team member on assigned Projects.
  • Facilitates, leads, guides, and supports staff from four different CARE business units.
  • Perform other duties as assigned.

Qualifications:

  • Education/TrainingRequired:Bachelor’s degree from accredited college or university (or equivalent degree of experience and education)
  • Experience Required:
  • 5-8 years’ experience reviewing business requirements, issuing recommendations, and managing interactions across departments or business units.
  • Minimum 2 year’s experience as a Salesforce ExactTarget/Marketing Cloud or equivalent Technical Admin
  • Prior management, supervisory or team lead experience.
  • Demonstrated ability to quickly learn new analytic systems and deeply evaluate the technical components of a product from a business perspective
  • Creative problem solver and out of the box thinker who can effectively collaborate with a range of stakeholders throughout a matrixed organization to get those things done
  • Knowledge of email marketing best practices (preferably for nonprofits)
  • Salesforce Administrator certification pref3+ years’ experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
  • 3+ years’ experience with HTML, XML, CSS and JavaScript 3-5 Y-5 3-YearTTeTechnical experience working with large data sets
  • Superior communication and technical-writing abilities.
  • Experience working with large data sets
  • Experience with Salesforce.com
  • Experience working with Marketing Cloud data extensions, SQL queries and AMPScript
  • Experience documenting customer problems and software solutions using BRDs, wireframes, diagrams, workflows and mockups
  • 3+ years’ experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
  • 3+ years’ experience with HTML, XML, CSS and JavaScript
  • Marketing Cloud Email Specialist certification required

To apply for this position, please visit our website at https://chp.tbe.taleo.net/chp02/ats/careers/v2/viewRequisition?org=CAREUSA&cws=52&rid=4714

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. If you’d like more information about your EEO rights as an applicant under the law, please click here.

The closing date for this posting, if listed, is approximate. Job postings may be removed from CARE's career website at any time.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Apply

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.