C4D Specialist, M&E and Community Feedback, P-3, TA, Goma, Ebola's Response
Goma (Congo Democratic)
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, save lives
The Minister of Health (MoH) of the Democratic Republic of Congo declared a new outbreak of Ebola Virus Disease (EVD) on August 1st 2018, following the confirmation of four cases of Ebola in the Mabalako health zone of the territory of Beni, North Kivu province, Eastern DRC. As of today, over 2,000 cases have been reported across 18 high-risk health zones in both North Kivu and Ituri provinces. Since then UNICEF multi-disciplinary teams from WASH, C4D, Psycho-Social, security and Logistics were deployed to the region as part of the first intervention team in support of the Government response team. In this same month, the government and partners successfully ended the Ebola epidemic in the Equateur region, that spread between May and August 2018. The C4D teams in Equateur played a major role in the response and was integrated in all response commissions. As part of effective coordination of the current response, the Ministry of Health has designated UNICEF as co-lead for the Risk Communication and Community Engagement Commission (RCCE).
The evolving epidemic is concerning as we are witnessing a fragile and unpredictable expansion of the epidemic, especially considering a highly politicized region with strong mistrust and opposition to the government who is leading the response. Other contributing elements include active movements of the population due to a strong business culture, a population who for decades has been victim of abuse and violence, presence of highly politicized youth groups, and communities who are facing for the first time a strange and unknown disease, whose rigid protocols threatens and disrespects local culture, tradition and religious practices.
How can you make a difference?
UNICEF DRC needs a well-qualified and experienced candidate to lead the development and coordination of community feedback mechanisms in multi-locations with the purpose to assure operational approaches and strategies are closely linked and reflect community perceptions and concerns. This includes overall analysis from all feedback tools and teams and creation of weekly briefs and presentations that are comprehensive, professional and relevant to the overall response teams. Responsibilities include training and coaching of anthropologists, sociologists and community mobilizers, and assure they receive and maintain the necessary skills despite the dynamic situation. Responsibilities will also include leadership and coordination of international and local partners who are also collecting and analyzing social data in Ituri and North Kivu Provinces.
MAIN RESPONSIBILITIES AND TASKS.
- Assure operational approaches and strategies are closely linked and reflect community perceptions and concerns.
- Responsible for analysis from all feedback tools and teams
- Creation of weekly briefs and presentations that are comprehensive, professional and relevant to the overall response teams.
- Training and coaching of anthropologists, sociologists and community mobilizers, and assure they receive and maintain the necessary skills despite the dynamic situation.
- Leadership and coordination of international and local partners who are also collecting and analyzing social data in Ituri and North Kivu Provinces.
- Assure planning and cooperation with UNICEF’s Ebola senior RCCE team in Goma.
- To work with the communications commission on planning and execution of action plans
- Represent UNICEF RCCE in strategic meetings.
- Participation in TC calls with HQ, Regional Office and Geneva WHO team to assure alignment and sharing facts and trends in the field.
- Contribute to the development of strategic communication strategies and plans.
- Assure consensus and strategic coordination between international and national partners on the ground.
Work with external coms and professionals to assure minimum visibility of RCCE and collaborate with the C4D Section for the documentation of best practices.
Post is based in North Kivu, Goma coordination center, with travel to other locations. Transportation and security to and from these areas will be controlled, monitored and managed by the UN, UNICEF and security regulations and MUNUSCO). Staff travel must be authorized and planned by security commission.
To qualify as an advocate for every child you will have…
- Advanced university degree in behavioural and/or social sciences (anthropology, sociology, psychology, social development, etc.) or public health. Understanding of - or training in - current developments in the field of communication for development theory and research, participatory processes, media; as also strategic communication planning, behaviour analysis, formative research and evaluation. A relevant 1st University Degree in one of the above sciences, with qualifying experience, may also be accepted in lieu of the Advanced University Degree.
- At least 6 years of solid work experience in C4D, of which at least 2-4 years in emergency contexts or dealing with emergency issues, 4-6 years in developing country contexts.
- Proven experience in coordinating and/or facilitating multi-agency C4D preparedness and response in emergencies. Experience in emergency response to outbreaks (Ebola, Cholera, etc.) or understanding of outbreak/risk communications and dealing with the media is an asset
- Knowledge of and experience in the social, political and economic environment of West and Central Africa will be an asset
- Fluency in French, good English level.
3 months, with opportunity for renewal if necessary
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
The competencies required for this post are….
View our competency framework at
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.